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Novotel Melbourne on Collins

  • hotel stars
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270 Collins Street , 3000, Melbourne, Australia

Review score

Based on 3628 hotel review

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8.5

Location

9.6

1194 reviews

Service

9.1

1161 reviews

Breakfast

7.9

330 reviews

Room

6.2

1222 reviews

WiFi

5.4

68 reviews

Wellness Area

3.9

50 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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9.1

"Fantastic service"

Friendly service with great reception but subpar housekeeping. Well-managed, great restaurants and professional service. Great concierge service. Valet service is ok. Bar service is acceptable. Booking process is sufficient.

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7.9

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.2

"Room is all right"

Large room with acceptable beds and cleanliness. Inadequately maintained rooms with complaints about the A/C, minibars, and TV's. Small rooms and poorly cleaned bathrooms. Average view.

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5.4

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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3.9

"Wellness & sports facilities could be improved"

Wellness & sports facilities could use better cleaning. Fitness area can be optimized.

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9.5

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Great concierge service. Housekeeping can be a problem.

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9.3

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking.

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7.8

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.3

"Fairly good value for money"

Fairly good value for money. Internet is affordable. Acceptable breakfast prices.

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6.3

"Comfortable"

Reasonably comfortable rooms with a tolerable noise level and standard beds. Small bathrooms and inadequate A/C.

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6.3

"Room is all right"

Decent rooms with okay views and beds. Small rooms and poorly cleaned bathrooms. Clean rooms. Poorly-maintained rooms, with substandard A/C and televisions. Shower can be a problem.

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5.2

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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3.8

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.6

"Great location"

Great location. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

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9.0

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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8.1

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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5.6

"Comfortable"

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

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5.6

"Room is all right"

Decent rooms with okay views and beds. Large but run-down rooms with inadequate bathrooms.

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5.2

"Regular internet service"

Regular internet service.

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9.6

"Great location"

Great location near shopping and public transport.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.9

"Bar is awesome"

Bar is awesome.

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7.6

"Tasty breakfast"

Tasty breakfast.

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6.6

"Fairly good value for money"

Fairly good value for money.

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6.3

"Comfortable"

Large rooms with average comfort and standard beds. Deficient A/C and too noisy rooms.

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5.7

"Room is all right"

Well-sized, typical rooms with mediocre beds. Rooms are lacking in maintenance, with subpar A/C and furnishing.

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5.4

"Regular internet service"

Regular internet service.

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9.6

"Great location"

Great location near lots of shopping.

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9.3

"Fantastic service"

Friendly service.

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6.9

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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6.6

"Room is all right"

Big, decent rooms.

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6.3

"Decent vibe"

OK vibe and a friendly atmosphere. Relatively modern hotel.

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5.3

"Regular internet service"

WiFi is decent and okay-priced.

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