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270 Collins Street , 3000, Melbourne, Australia

Review Score

Based on 16015 reviews

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8.2

Location

9.5

3014 reviews

Service

9.1

6372 reviews

Breakfast

7.9

1332 reviews

Bar and Beverages

7.8

321 reviews

Room

6.1

5816 reviews

WiFi

4.9

247 reviews

Wellness Area

3.7

158 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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9.1

"Fantastic service"

Nice reception with friendly service and standard housekeeping. Great, professional waitstaff and bartenders. Great concierge service. Room service is average. Smooth booking process. Great valet service. Good shuttle service. Hotel security is ok.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.8

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Good bar service. Standard beverage prices.

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6.1

"Room is all right"

Decent beds, cleanliness, and kitchenettes. Small rooms and poorly cleaned bathrooms. Inadequately maintained rooms with complaints about the A/C, minibars, and TV's. Decent views from okay rooms. Shower can be a problem.

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4.9

"Complaints about WiFi"

WiFi's cheap, but of subpar quality.

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3.7

"Wellness & sports facilities could be improved"

Wellness & sports facilities could use better cleaning. Fitness area can be optimized.

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9.4

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Great concierge service. Housekeeping is satisfactory.

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9.3

"Great location"

Good location, close to public transport. Centrally located, near restaurants, bars, and shopping. Pricey, inconvenient parking.

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7.8

"Tasty breakfast"

Tasty breakfast.

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6.3

"Fairly good value for money"

Fairly good value for money. Free internet.

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6.0

"Room is all right"

Decent rooms with okay views and beds. Small rooms and poorly cleaned bathrooms. Poorly-maintained rooms, with substandard A/C and televisions.

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4.8

"Complaints about WiFi"

WiFi's cheap, but of subpar quality.

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3.6

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.7

"Great location"

Great location. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.1

"Tasty breakfast"

Great and affordable breakfast.

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5.6

"Comfortable"

Noisy but acceptably comfortable rooms with okay beds.

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5.4

"Room is all right"

So-so rooms, beds, and views. Generally clean, but poorly-maintained rooms with poor bathrooms. Shower can be a problem.

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4.8

"Complaints about WiFi"

Complaints about WiFi.

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9.6

"Great location"

Great location near shopping and public transport.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.9

"Bar is awesome"

Bar is awesome.

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7.6

"Tasty breakfast"

Tasty breakfast.

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5.8

"Room is all right"

Well-sized, typical rooms with mediocre beds. Rooms needing maintenance, with bad bathrooms and A/C.

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4.9

"Complaints about WiFi"

Complaints about WiFi.

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9.6

"Great location"

Great location near lots of shopping.

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9.3

"Fantastic service"

Friendly service.

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6.9

"Fairly good value for money"

Fairly good value for money. Free internet.

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6.5

"Room is all right"

Big, decent rooms.

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6.4

"Decent vibe"

OK vibe and a friendly atmosphere. Relatively modern hotel.

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4.9

"Complaints about WiFi"

WiFi's cheap, but of subpar quality.

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