cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

270 Collins Street , 3000, Melbourne, Australia

Review Score

Based on 16019 reviews

heart

8.2

Location

9.4

3048 reviews

Service

9.0

6208 reviews

Breakfast

7.6

1319 reviews

Bar and Beverages

7.5

328 reviews

Room

5.9

5797 reviews

WiFi

4.3

253 reviews

Wellness Area

3.9

176 reviews

100% Verified Real Reviews

grey circle

9.4

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Close to public transport and the train.

grey circle

9.0

"Fantastic service"

Nice reception with friendly service and standard housekeeping. Great, professional waitstaff and bartenders. Room service is average. Great concierge service. Booking process is sufficient. Great valet service. Recreation staff is nice. Good shuttle service. Tour guide could be nicer.

grey circle

7.6

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

grey circle

7.5

"Bar is awesome"

Bar is awesome. Good bar service. Standard alcoholic drinks. Standard beverage prices.

grey circle

5.9

"Room is all right"

Reasonably new rooms, but A/C, furniture and TV's are substandard. Clean rooms, adequate beds, and okay views. Small rooms and poorly cleaned bathrooms. Badly maintained rooms with poor minibars and kitchenettes. Shower can be a problem.

grey circle

4.3

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

grey circle

3.9

"Wellness & sports facilities could be improved"

Wellness & sports facilities could use better cleaning. Fitness area can be optimized.

grey circle

9.4

"Great location"

Good location, close to public transport. Centrally located, near restaurants, bars, and shopping. Pricey, inconvenient parking.

grey circle

9.1

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Booking process should be better organized. Housekeeping is satisfactory. Great concierge service.

grey circle

7.6

"Tasty breakfast"

Tasty breakfast.

grey circle

7.3

"Bar is awesome"

Bar is awesome.

grey circle

6.6

"Fairly good value for money"

Fairly good value for money. Free internet.

grey circle

6.3

"Room is all right"

Typical, clean, large rooms with standard beds. Small rooms and poorly cleaned bathrooms. Room need better maintenance, and minibars are not great. No views, poor A/C, TV's and furniture. Shower can be a problem.

grey circle

4.0

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

grey circle

3.7

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

grey circle

9.2

"Great location"

Well-located, although unfortunately the parking isn't easy.

grey circle

8.6

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Room service is average.

grey circle

6.8

"Breakfast is average"

Breakfast is average.

grey circle

6.4

"Fairly good value for money"

Fairly good value for money. Free internet.

grey circle

6.2

"Room is all right"

Rooms are quite clean with standard beds but poorly-maintained with dirty bathrooms. TV's and minibars are poor. Shower can be a problem.

grey circle

4.5

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

grey circle

3.9

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

grey circle

9.2

"Great location"

Great location. Easy car access but inadequate parking. Near to downtown with good options for sightseeing.

grey circle

8.6

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Great concierge service. Housekeeping can be a problem.

grey circle

7.6

"Tasty breakfast"

Tasty breakfast.

grey circle

7.5

"Bar is awesome"

Bar is awesome.

grey circle

5.6

"Comfortable"

So-so comfort, noisy rooms, and poor beds.

grey circle

5.4

"Room is all right"

Decent views from okay rooms. Rooms not well-kept, with poor beds and furniture. Bathrooms are not clean enough, and TV's are poor. Shower can be a problem.

grey circle

4.2

"Pool should be renewed"

Pool should be renewed.

grey circle

3.9

"Complaints about WiFi"

Complaints about WiFi.

grey circle

3.7

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

grey circle

9.4

"Great location"

Great location near shopping and public transport.

grey circle

9.3

"Fantastic service"

Efficient, friendly service with a nice reception.

grey circle

8.0

"Bar is awesome"

Bar is awesome.

grey circle

7.7

"Tasty breakfast"

Tasty breakfast.

grey circle

6.4

"Room is all right"

Rooms are standard overall, but clean and large with OK beds. Poorly-maintained rooms with substandard bathrooms, A/C, and furnishing. Shower can be a problem.

grey circle

6.4

"Fairly good value for money"

Fairly good value for money.

grey circle

4.0

"Complaints about WiFi"

Wifi quality could be improved.

Upload your photos

Browse Novotel Melbourne on Collins traveller photo gallery

Photos from travellers