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Ave Lazaro Cardenas 3000 Esq Dr Atl. Col. Valle Oriente San Pedro Garza Garcia , 66269, Monterrey, Mexico

Review Score

Based on 6491 reviews

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8.2

Location

8.1

350 reviews

Service

7.7

1537 reviews

Breakfast

7.3

222 reviews

Vibe

4.1

383 reviews

Comfort

3.5

448 reviews

Room

3.4

1396 reviews

Cleanliness

3.3

513 reviews

WiFi

2.7

52 reviews

100% Verified Real Reviews

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8.1

"Great location"

Great location. Pricey, inconvenient parking. Reasonably accessible by car. Near to downtown with good options for sightseeing.

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7.7

"Fantastic service"

Great management and service. Reception is OK with acceptable service professionalism, although restaurant service is lacking. Average bar service and housekeeping. Booking process is sufficient. Great hotel security.

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7.3

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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4.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Pleasant entrance area. Hotel is relatively stylish. Hotel is fairly plain. Good for business people. Good choice for a city trip.

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3.5

"More comfort would be nice"

Poor comfort, small bathrooms, and inadequate A/C and beds. Average sized rooms.

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3.4

"Room needs to be improved"

Wonderful views but complaints about room maintenance and cleanliness. Small rooms and poorly cleaned bathrooms. Okay room size, but subpar beds and furnishing. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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3.3

"Could use a good cleaning"

Unclean rooms and pool area. The bathrooms and dining area need some cleaning. Moderately clean hotel facilities.

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2.7

"Complaints about WiFi"

Wifi quality could be improved.

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8.2

"Great location"

Great location.

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7.3

"Fantastic service"

Lacking housekeeping and poor restaurant service, but friendly service overall. Average reception and service professionalism is typical.

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6.7

"Breakfast is average"

Breakfast is average.

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4.3

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel is relatively stylish. Hotel is fairly plain. Pleasant entrance area.

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3.1

"More comfort would be nice"

Spacious but uncomfortable rooms with poor beds and A/C.

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2.9

"Room needs to be improved"

Untidy, outdated rooms with bad TV's and A/C. Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Shower can be a problem. Spacious rooms.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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2.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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7.7

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.6

"Fantastic service"

Lacking housekeeping and poor restaurant service, but friendly service overall. Average reception and service professionalism is typical.

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7.5

"Tasty breakfast"

Tasty breakfast.

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4.8

"Value for money could be better"

Value for money could be better.

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3.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.9

"More comfort would be nice"

Rooms are moderately-sized but uncomfortable with poor beds and air conditioning.

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2.6

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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1.6

"Room needs to be improved"

Reasonably sized rooms, but outdated and poorly maintained with unclean bathrooms. Poorly maintained rooms with subpar beds and furniture, and inadequate A/C. Shower can be a problem.

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8.1

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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7.7

"Great location"

Great location.

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7.4

"Tasty breakfast"

Tasty breakfast.

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6.5

"Ordinary amenities"

Average buildings with a nice entrance area.

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4.7

"Value for money could be better"

Value for money could be better.

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3.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Pleasant entrance area.

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3.5

"More comfort would be nice"

Room sizes are okay, but below average comfort and beds.

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2.5

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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2.2

"Room needs to be improved"

Complaints about maintenance and cleanliness in rooms and bathrooms. Rooms are average size, although old with poor beds and furniture. Shower can be a problem.

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8.0

"Great location"

Great location.

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7.7

"Fantastic service"

Friendly, acceptably professional service.

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7.0

"Bar is awesome"

Bar is awesome.

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6.5

"Ordinary amenities"

Average buildings with a nice entrance area.

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4.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Pleasant entrance area.

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3.9

"More comfort would be nice"

Room sizes are okay, but below average comfort and beds.

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3.5

"Room needs to be improved"

Poor cleanliness in outdated rooms, with bed and bathroom complaints. Average sized rooms.

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3.0

"Could use a good cleaning"

Rooms could be cleaner.

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