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Ave Lazaro Cardenas 3000 Esq Dr Atl. Col. Valle Oriente San Pedro Garza Garcia , 66269, Monterrey, Mexico

Review Score

Based on 6143 reviews

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8.3

Location

8.2

316 reviews

Service

8.0

1443 reviews

Breakfast

7.2

208 reviews

Cleanliness

4.4

460 reviews

Vibe

4.3

338 reviews

Comfort

3.9

392 reviews

Room

3.7

1275 reviews

WiFi

2.6

51 reviews

100% Verified Real Reviews

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8.2

"Great location"

Great location. Pricey, inconvenient parking. Near city centre with great sightseeing and nearby restaurants. Reasonably accessible by car.

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8.0

"Fantastic service"

Service is generally friendly, although bar service is poor. Staff is professional enough, with okay reception, housekeeping, and waitstaff. Room service is average. Valet service could be better. Booking process is sufficient. Great hotel security.

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7.2

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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4.4

"Could use a good cleaning"

Issues with cleanliness in rooms and dining area. Bathrooms and pool area are inadequately clean. Clean hotel facilities.

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4.3

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Pleasant entrance area. Hotel is relatively stylish. Hotel is fairly plain. Good for business people.

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3.9

"More comfort would be nice"

Poor comfort, small bathrooms, and inadequate A/C and beds. Average sized rooms.

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3.7

"Room needs to be improved"

Wonderful views but complaints about room maintenance and cleanliness. Small rooms and poorly cleaned bathrooms. Okay room size, but subpar beds and furnishing. Shower can be a problem. Guests complained about kitchenettes, minibars, TV's, and A/C.

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2.6

"Complaints about WiFi"

Wifi quality could be improved.

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8.8

"Great location"

Great location.

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8.0

"Fantastic service"

Service is acceptably professional but very friendly, with decent reception and housekeeping.

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6.6

"Breakfast is average"

Breakfast is average.

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4.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Clean hotel facilities.

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4.2

"Room needs to be improved"

Badly rated cleanliness in rooms and bathrooms, and poor furniture. Spacious rooms, but old and with poor beds. Shower can be a problem.

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4.0

"More comfort would be nice"

Big rooms but uncomfortable with subpar beds.

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2.6

"Complaints about WiFi"

Wifi quality could be improved.

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7.6

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.4

"Tasty breakfast"

Tasty breakfast.

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7.4

"Fantastic service"

Fantastic service. Decent reception and housekeeping.

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3.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.6

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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2.9

"More comfort would be nice"

Room sizes are okay, but below average comfort and beds.

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1.9

"Room needs to be improved"

Complaints about maintenance and cleanliness in rooms and bathrooms. Rooms are average size, although old with poor beds and furniture. Shower can be a problem.

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8.4

"Great location"

Great location.

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7.9

"Fantastic service"

Fantastic service.

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7.3

"Tasty breakfast"

Tasty breakfast.

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7.0

"Great amenities"

Nice buildings, and decent amenities.

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4.3

"More comfort would be nice"

Room sizes are okay, but below average comfort and beds.

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4.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.9

"Could use a good cleaning"

Rooms could be cleaner.

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3.6

"Room needs to be improved"

Poorly cleaned and maintained rooms with poor beds and bathrooms. Average sized rooms.

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8.2

"Great location"

Great location.

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7.9

"Fantastic service"

Friendly service.

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6.7

"Ordinary amenities"

Average buildings with a nice entrance area.

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4.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Pleasant entrance area.

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4.3

"More comfort would be nice"

Big rooms but uncomfortable with subpar beds.

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4.2

"Could use a good cleaning"

Rooms could be cleaner.

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3.6

"Room needs to be improved"

Poor cleanliness in outdated rooms, with bed and bathroom complaints. Spacious rooms.

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