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Ave Lazaro Cardenas 3000 Esq Dr Atl. Col. Valle Oriente San Pedro Garza Garcia , 66269, Monterrey, Mexico

Review Score

Based on 7055 reviews

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8.3

Location

8.1

434 reviews

Service

7.7

1690 reviews

Breakfast

6.9

258 reviews

WiFi

5.6

50 reviews

Room

4.2

1527 reviews

Comfort

4.0

502 reviews

Cleanliness

3.6

581 reviews

100% Verified Real Reviews

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8.1

"Great location"

Great location. Accessible by car, but parking is costly. Near the city centre and great nearby nightlife.

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7.7

"Fantastic service"

Good and acceptably professional service, but poor housekeeping. Decent reception, but less impressive bar service. Poorly managed with subpar restaurant service. Room service is average. Booking process should be better organized. Great hotel security.

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6.9

"Breakfast is average"

Breakfast is decent but expensive.

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5.6

"Regular internet service"

Regular internet service.

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4.2

"Room needs to be improved"

Rooms need more cleaning and maintenance, with poorly rated minibars. Rooms are average size, although old with poor beds and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Substandard bathrooms, televisions, and air conditioning.

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4.0

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

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3.6

"Could use a good cleaning"

Unclean rooms and pool area. The bathrooms and dining area need some cleaning. Moderately clean hotel facilities.

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8.3

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.2

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception. Poorly rated housekeeping and restaurant service. Room service is average.

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6.1

"Breakfast is average"

Breakfast is average.

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4.3

"Complaints about WiFi"

Complaints about WiFi.

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4.2

"Value for money could be better"

Value for money could be better.

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3.9

"Room needs to be improved"

Untidy, outdated rooms with bad TV's and A/C. Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Shower can be a problem. Spacious rooms.

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3.8

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious rooms.

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3.3

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Moderately clean hotel facilities.

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7.9

"Fantastic service"

Great service, especially at reception. Poor restaurant service and housekeeping, but professional enough service overall.

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7.7

"Great location"

Well-located, although unfortunately the parking isn't easy.

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6.9

"Breakfast is average"

Breakfast is average.

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4.8

"Value for money could be better"

Value for money could be better.

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4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Pleasant entrance area.

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3.3

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Average sized rooms.

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3.1

"Room needs to be improved"

Reasonably sized rooms, but outdated and poorly maintained with unclean bathrooms. Rooms are poorly-maintained, with uncomfortable beds, poor TV's and below par air conditioning. Shower can be a problem.

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3.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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7.5

"Fantastic service"

Great service, especially at reception. Housekeeping can be a problem.

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7.1

"Great location"

Well-located, although unfortunately the parking isn't easy.

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6.9

"Breakfast is average"

Breakfast is average.

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6.3

"Ordinary amenities"

Average buildings with a nice entrance area.

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4.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Pleasant entrance area.

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4.2

"Value for money could be better"

Value for money could be better.

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3.6

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Average sized rooms.

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2.9

"Room needs to be improved"

Reasonably sized rooms, but outdated and poorly maintained with unclean bathrooms. Poorly maintained rooms with subpar beds and furniture, and inadequate A/C. Shower can be a problem.

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2.8

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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8.1

"Great location"

Great location.

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8.0

"Fantastic service"

Friendly, acceptably professional service.

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6.5

"Ordinary amenities"

Average hotel building.

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4.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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4.2

"More comfort would be nice"

Rooms are decent sized but not rated very comfortable.

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3.9

"Room needs to be improved"

Older, poorly cleaned and maintained rooms and bathrooms. Average sized rooms.

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3.4

"Could use a good cleaning"

Rooms could be cleaner.

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