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130 RUE DE L'HOTELLERIE QUARTIER PLAISANCE , 11100, Narbonne, France

Review Score

Based on 2365 reviews

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7.5

Location

8.3

169 reviews

Service

8.1

572 reviews

Breakfast

7.4

286 reviews

Room

4.5

652 reviews

Amenities

4.4

111 reviews

WiFi

4.2

7 reviews

Cleanliness

3.6

211 reviews

Value for money

3.0

119 reviews

Vibe

2.2

180 reviews

100% Verified Real Reviews

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8.3

"Great location"

Good location, but far from city centre. Great accessibility by car with affordable parking.

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8.1

"Fantastic service"

Friendly service in reception, but less friendly in the restaurant. Housekeeping and management are lacking. Booking process should be better organized. Room service is perfect.

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7.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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4.5

"Room needs to be improved"

Older and poorly cleaned rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Comfortable beds. Poorly-maintained rooms with subpar furniture and TVs. Shower can be a problem.

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4.4

"Amenities are not the best"

Outdated facilities with a decent entrance area. Architecture not so nice. Adequate terrace. Elevator in need of updating. Kids facilities are inadequate.

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4.2

"Complaints about WiFi"

Complaints about WiFi.

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3.6

"Could use a good cleaning"

Unclean rooms and pool area. The bathrooms and dining area need some cleaning. Moderately clean hotel facilities.

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3.0

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

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2.2

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Hotel could be more stylish. Hotel is fairly plain. Entrance area is ok.

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8.4

"Fantastic service"

Friendly, professional service, and good reception, but some complaints with restaurant service.

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8.3

"Great location"

Good location, but far from city centre. Excellent parking and car access.

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7.6

"Tasty breakfast"

Tasty breakfast.

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6.7

"Comfortable"

Beds are decent and generally comfortable.

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4.8

"Room needs to be improved"

Bathrooms and bedrooms are poorly cleaned and a bit old. Beds are standard, but furnishings and room maintenance are lacking.

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4.5

"Amenities are not the best"

Facilities in need of refurbishment.

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4.2

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Moderately clean hotel facilities.

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2.9

"Value for money could be better"

Value for money could be better.

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1.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish.

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8.7

"Fantastic service"

Friendly service and great reception.

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8.3

"Great location"

Great location. Excellent parking and car access.

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7.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.0

"Rather comfortable"

Comfortable, quiet rooms with great beds.

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6.0

"Room is all right"

Overall, rooms are average, yet poorly cleaned with complaints about bathrooms. Rooms are badly-kept, and old, with poor furniture, but nice beds.

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4.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.8

"Could use a good cleaning"

Rooms could be cleaner.

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2.7

"Value for money could be better"

Value for money could be better. High priced breakfast.

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2.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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7.0

"Fantastic service"

Acceptable service with impressive reception.

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6.1

"Food is all right"

Food is all right.

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4.5

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.3

"Room needs to be improved"

Poorly cleaned rooms and unsightly furniture. Average beds.

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3.2

"Could use a good cleaning"

Rooms could be cleaner.

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8.5

"Great location"

Great location.

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8.2

"Fantastic service"

Friendly service.

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7.0

"Rather comfortable"

Comfy, quiet rooms with cozy beds.

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6.3

"Food is all right"

Food is all right.

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4.7

"Room needs to be improved"

Poor rooms and bathrooms. Comfortable beds.

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