cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

33 Nicholas Street , K1N 9M7, Ottawa, Canada

Review Score

Based on 7650 reviews

heart

8.2

Service

8.6

1986 reviews

Location

8.4

1581 reviews

Bar and Beverages

8.1

148 reviews

Breakfast

7.8

547 reviews

WiFi

6.7

82 reviews

Room

5.8

2643 reviews

Value for money

4.8

570 reviews

100% Verified Real Reviews

grey circle

8.6

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Management and housekeeping are decent. Room service is perfect. Great hotel security. Valet service could be better. Recreation staff is nice. Concierge service is average.

grey circle

8.4

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Reasonably accessible by car.

grey circle

8.1

"Bar is awesome"

Good, but spendy, bar.

grey circle

7.8

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

grey circle

6.7

"Regular internet service"

Average wifi quality.

grey circle

5.8

"Room is all right"

Clean and acceptable rooms and beds. Guests complain about maintenance, furnishing, TV's, and views. Small rooms with subpar A/C, minibars, and kitchenettes. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

grey circle

4.8

"Value for money could be better"

Value for money could be better. Acceptable breakfast prices. Normally priced food. Beverages could be cheaper.

grey circle

8.8

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

grey circle

8.2

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking.

grey circle

7.7

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

grey circle

6.7

"Regular internet service"

Average wifi quality.

grey circle

6.4

"Room is all right"

Clean, decent rooms. Small and poorly maintained rooms. Small rooms and poorly cleaned bathrooms. Poor views, furniture, and TV's. Shower can be a problem.

grey circle

4.9

"Value for money could be better"

Value for money could be better. Acceptable breakfast prices. Normally priced food.

grey circle

8.7

"Great location"

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

grey circle

8.6

"Fantastic service"

Efficient, friendly service with a nice reception. Room service is average.

grey circle

7.8

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

grey circle

6.3

"Regular internet service"

Average wifi quality.

grey circle

5.9

"Room is all right"

Clean and acceptable rooms and beds. Small rooms with complaints about bathrooms and furniture. Badly maintained rooms with no views to speak of. Shower can be a problem.

grey circle

4.4

"Value for money could be better"

Value for money could be better. Acceptable breakfast prices.

grey circle

8.5

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

grey circle

8.2

"Great location"

Great location. Pricey, inconvenient parking. Good shopping and sightseeing.

grey circle

7.7

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

grey circle

6.6

"Regular internet service"

Average wifi quality.

grey circle

5.3

"Comfortable"

Beds are decent and generally comfortable. Rooms are small with poor air conditioning.

grey circle

4.8

"Value for money could be better"

Value for money could be better. Acceptable breakfast prices.

grey circle

4.7

"Room needs to be improved"

Small, poorly maintained rooms with bathroom cleanliness issues. Okay beds, and room cleanliness and condition are acceptable. People dislike the TVs, A/C, and furniture. Shower can be a problem.

grey circle

8.8

"Great location"

Great location near lots of shopping. Pricey, inconvenient parking.

grey circle

8.2

"Fantastic service"

Restaurant service is friendly and professional.

grey circle

7.4

"Tasty breakfast"

Tasty breakfast.

grey circle

6.7

"Regular internet service"

Average wifi quality.

grey circle

5.8

"Room is all right"

Rooms are clean and decent overall with okay beds. Rooms are small with complaints about maintenance, furnishing, and bathrooms.

grey circle

4.6

"Value for money could be better"

Value for money could be better.

Upload your photos

Browse Novotel Ottawa traveller photo gallery

Photos from travellers