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33 Nicholas Street , K1N 9M7, Ottawa, Canada

Review Score

Based on 7412 reviews

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8.2

Bar and Beverages

8.7

152 reviews

Service

8.5

1970 reviews

Location

8.3

1551 reviews

Breakfast

8.0

542 reviews

WiFi

6.9

93 reviews

Room

5.7

2625 reviews

Value for money

5.0

560 reviews

100% Verified Real Reviews

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8.7

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Good bar service. Beverages could be cheaper.

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8.5

"Fantastic service"

Reception, bar and restaurant service very professional. Management and housekeeping are decent. Room service is perfect. Hotel security is ok. Recreation staff is nice. Valet service could be better. Concierge service is average.

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8.3

"Great location"

Great location. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping. Reasonably accessible by car.

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8.0

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.9

"Regular internet service"

Average wifi quality.

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5.7

"Room is all right"

Clean and acceptable rooms and beds. Small, badly maintained rooms with poor minibars. Rooms have no view and bathrooms could use better cleaning. Poor quality TV's, furniture, and kitchenettes. Shower can be a problem.

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5.0

"Fairly good value for money"

Value for money could be better. Acceptable breakfast prices. Normally priced food. Beverages could be cheaper.

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8.8

"Fantastic service"

Housekeeping and restaurant service are friendly.

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8.4

"Great location"

Great location. Pricey, inconvenient parking. Near downtown with great sightseeing and shopping.

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7.8

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.6

"Regular internet service"

Average wifi quality.

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6.2

"Room is all right"

Relatively new rooms. Poorly maintained rooms with bathrooms that need some cleaning and subpar TVs. Small rooms with poor views, A/C, and furnishings. Shower can be a problem.

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5.1

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices.

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8.7

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.2

"Great location"

Great location. Pricey, inconvenient parking. Good shopping and sightseeing.

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7.4

"Fantastic service"

Nice reception with friendly service and standard housekeeping.

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6.7

"Regular internet service"

Average wifi quality.

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5.8

"Quite clean"

Rooms relatively clean, but bathroom and pool area not clean enough. Clean hotel facilities.

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5.3

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices.

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5.2

"Comfortable"

Beds are decent and generally comfortable. Rooms are small and bathrooms only mediocre.

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4.6

"Room needs to be improved"

Poorly-maintained, small rooms with subpar TV's and furniture. Okay beds, and room cleanliness and condition are acceptable. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

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8.6

"Great location"

Great location near lots of shopping.

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8.1

"Fantastic service"

Friendly service and great reception.

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7.8

"Tasty breakfast"

Tasty breakfast.

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5.2

"Comfortable"

Small rooms, but moderately comfortable with alright beds.

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5.0

"Fairly good value for money"

Fairly good value for money.

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4.9

"Room needs to be improved"

Rooms are small with complaints about maintenance, furnishing, and bathrooms. Average beds.

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8.7

"Great location"

Great location near lots of shopping. Pricey, inconvenient parking.

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7.7

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception.

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7.6

"Tasty breakfast"

Tasty breakfast.

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6.8

"Regular internet service"

Average wifi quality.

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5.1

"Room is all right"

Okay beds and acceptably clean rooms, but poor TV's and furniture. Small rooms with below average bathrooms and poor maintenance.

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4.5

"Value for money could be better"

Value for money could be better.

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