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Novotel Ottawa

  • hotel stars
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33 Nicholas Street , K1N 9M7, Ottawa, Canada

Review score

Based on 3127 hotel review

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8.2

Location

8.7

874 reviews

Service

8.2

645 reviews

Breakfast

8.2

239 reviews

WiFi

6.0

49 reviews

Room

5.6

972 reviews

Value for money

4.8

262 reviews

Wellness Area

4.0

58 reviews

100% Verified Real Reviews

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8.7

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

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8.2

"Fantastic service"

Warm service overall, reasonable bar service and standard reception. Decent management and adequately professional staff. Room service is perfect. Hotel security is ok.

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8.2

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.0

"Regular internet service"

WiFi is good value.

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5.6

"Room is all right"

Clean, reasonable rooms. Guests complain about maintenance, furnishing, TV's, and views. Small rooms with subpar A/C, minibars, and kitchenettes. Shower was ok. Bathrooms are large but with substandard cleaning.

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4.8

"Value for money could be better"

Value for money could be better. Acceptable breakfast prices. Food is a bit overpriced. Free internet.

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4.0

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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8.4

"Fantastic service"

Friendly, mostly professional service, and so-so reception and restaurant service.

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8.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking.

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8.1

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.3

"Regular internet service"

Average wifi quality.

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5.8

"Room is all right"

Tidy, relatively new rooms, with great beds. Small, poorly-maintained rooms with subpar furniture. Bathrooms are large but with substandard cleaning. No views, TV's and A/C substandard. Shower was ok.

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4.5

"Value for money could be better"

Value for money could be better. Acceptable breakfast prices.

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3.6

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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8.9

"Delicious food"

Menu is excellent with tasty food.

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8.7

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Pricey, inconvenient parking.

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8.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.3

"Fantastic service"

Friendly, more-or-less professional service, and so-so reception.

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5.8

"Regular internet service"

Regular internet service.

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5.0

"Comfortable"

Guests complained about room size, comfort, beds, and A/C. Not too much noise, and spacious bathrooms.

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4.7

"Value for money could be better"

Value for money could be better. High priced breakfast.

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4.6

"Room needs to be improved"

Small, poorly-maintained rooms with inadequate A/C. Okay beds and acceptably clean rooms, but poor TV's and furniture. The bathrooms are large but otherwise not very highly rated. Shower can be a problem.

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4.0

"Pool should be renewed"

Pool in need of cleaning.

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8.9

"Bar is awesome"

Bar is awesome.

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8.9

"Great location"

Great location. Pricey, inconvenient parking. Good shopping and sightseeing.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.8

"Fantastic service"

Reception friendly and relatively professional, with great restaurant service.

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5.8

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.6

"Room is all right"

Rooms are decently-clean, but maintenance is neglected with poor TV's and furnishings. Small rooms and poor bathrooms, but wonderful beds.

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4.3

"Value for money could be better"

Value for money could be better.

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8.9

"Great location"

Great location near lots of shopping.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.3

"Fantastic service"

Average reception, but good overall service.

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7.0

"Clean"

Good cleanliness in rooms, but so-so in the building.

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7.0

"Awesome vibe"

Decent vibe. Stylish hotel.

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5.8

"Room is all right"

Clean, reasonable rooms. Small and poorly maintained rooms.

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5.0

"Fairly good value for money"

Fairly good value for money.

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