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Cnr Grand Pde and Princess St , 2216, Sydney (State of New South Wales), Australia

Review Score

Based on 8929 reviews

heart

7.8

Location

9.0

1252 reviews

Service

8.9

3014 reviews

Breakfast

8.2

731 reviews

Room

6.2

3625 reviews

Value for money

5.2

550 reviews

WiFi

5.0

155 reviews

Amenities

4.4

913 reviews

Cleanliness

4.3

1038 reviews

Vibe

3.4

1067 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location. Near city centre with nearby beaches, restaurants, bars, and shopping. Near public transport, airport, and train station. Parking should be cheaper. Good accessibility by car.

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8.9

"Fantastic service"

Nice reception with friendly service and standard housekeeping. Great, professional waitstaff and bartenders. Room service is average. Booking process is sufficient. Concierge service is average. Recreation staff is nice. Hotel security can be an issue. Shuttle service is ok.

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8.2

"Tasty breakfast"

Tasty breakfast.

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6.2

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Old, poorly maintained rooms with substandard A/C and furnishings. Poorly maintained rooms, with substandard TV's, minibars, and kitchenettes. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Adequate balcony.

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5.2

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost. Normally priced food. Standard beverage prices.

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5.0

"Regular internet service"

Expensive but decent WiFi. Wifi quality could be improved.

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4.4

"Amenities are not the best"

Old facilities and poor entrance area, but okay hotel grounds. Architecture not so nice. Good meeting & event facilities. Elevator in need of updating. Adequate terrace. Nice kids facilities.

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4.3

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean. Moderately clean pool area. Wellness & sports facilities could use better cleaning.

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3.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Luxurious Hotel. Awesome for a beach holiday. Perfect airport hotel. Great for a wellness holiday.

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9.4

"Great location"

Great location near the airport. Great nearby restaurants, bars, and shopping right by beach. Decent, but pricey, parking. Good accessibility by car.

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9.2

"Fantastic service"

Housekeeping and restaurant service are friendly. Well-managed with a nice reception and professional service, particularly at the bar. Room service is average. Concierge service is average.

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7.9

"Delicious food"

Good menu and delicious food, especially fish and seafood. Okay side dishes and dining experience. Food reasonably-priced with good desserts. Untasty beef dishes & steak.

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7.8

"Tasty breakfast"

Tasty breakfast.

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6.1

"Room is all right"

Decent, but old rooms with poor maintenance and bad minibars. Rooms with some cleanliness issues, and low rated TVs, A/C, and furnishing. Spacious rooms with excellent views. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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5.0

"Fairly good value for money"

Fairly good value for money. Internet is affordable. Normally priced food.

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4.8

"Amenities are not the best"

Older facilities and unpleasant entrance area. Good meeting & event facilities. Architecture not so nice. Elevator in need of updating.

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4.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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4.1

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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2.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish. Entrance area is not particularly attractive.

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9.2

"Fantastic service"

Housekeeping and restaurant service are friendly. Well-managed with a nice reception and professional service, particularly at the bar. Booking process is sufficient. Room service is average.

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8.9

"Great location"

Great location near the airport. Great nearby restaurants, bars, and shopping right by beach. Parking should be cheaper.

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8.4

"Tasty breakfast"

Tasty breakfast.

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6.6

"Room is all right"

Decent, but old rooms with poor maintenance and bad minibars. Large rooms with great views, decent balconies, and so-so beds. Rooms with some cleanliness issues, and low rated TVs, A/C, and furnishing. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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6.2

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost. Normally priced food.

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4.5

"Amenities are not the best"

Old facilities and poor entrance area, but okay hotel grounds. Architecture not so nice. Elevator in need of updating.

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4.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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4.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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3.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish.

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9.3

"Great location"

Great location near the airport. Good car access, but so-so parking. Great nearby restaurants, bars, and shopping right by beach. Standard parking prices.

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8.7

"Fantastic service"

Professional and warm service and acceptable housekeeping. Service at the restaurant and bar are great, and reception is efficient. Room service is average. Booking process is sufficient. Concierge service is average.

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8.6

"Tasty breakfast"

Tasty breakfast.

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7.3

"Great pool"

Great pool.

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6.1

"Fairly good value for money"

Fairly good value for money.

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5.4

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Guests complain about cleanliness, maintenance, and furnishing. Old rooms with complaints about bathroom cleanliness, TVs, and A/C. Shower can be a problem. Adequate balcony.

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5.2

"Comfortable"

Large rooms with average comfort and standard beds. Deficient A/C and too noisy rooms.

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4.6

"Amenities are not the best"

Old facilities and poor entrance area, but okay hotel grounds. Architecture not so nice.

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4.6

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.9

"Complaints about WiFi"

Wifi quality could be improved.

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3.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish. Entrance area is not particularly attractive.

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9.1

"Great location"

Great location.

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8.9

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.8

"Great pool"

Great pool.

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6.7

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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6.5

"Room is all right"

Rooms are okay but needing better maintenance, with subpar bathrooms. Complaints about age, cleanliness, and furnishing of the rooms. Amply-sized rooms with excellent beds and superb views.

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5.4

"Fairly good value for money"

Fairly good value for money.

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4.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.5

"Could use a good cleaning"

Rooms could be cleaner.

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3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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