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350 Church Street , 2150, Parramatta, Australia

Review Score

Based on 4068 reviews

heart

7.7

Service

8.9

1287 reviews

Location

8.8

554 reviews

Breakfast

8.0

392 reviews

Food

7.7

406 reviews

Room

5.5

1368 reviews

WiFi

5.2

45 reviews

Amenities

4.1

316 reviews

Comfort

3.9

616 reviews

Wellness Area

2.7

45 reviews

Pool

1.9

52 reviews

100% Verified Real Reviews

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8.9

"Fantastic service"

Housekeeping and restaurant service are friendly. Well-managed with a nice reception and professional service, particularly at the bar. Room service is perfect. Booking process should be better organized. Shuttle service is ok.

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8.8

"Great location"

Great location. So-so car access and parking. Near the city centre with nearby dining and shopping, and okay sightseeing. Standard parking prices. Close to public transport and the train.

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8.0

"Tasty breakfast"

Great and affordable breakfast.

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7.7

"Delicious food"

Great menu with excellent food, especially dessert. Okay side dishes and dining experience. Dining area is poorly cleaned and there were complaints about the vegetables. Bad snacks. Pork dishes are adequate.

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5.5

"Room is all right"

Rooms and beds are adequate. Small rooms and poorly cleaned bathrooms. Old rooms with poor furniture and A/C, but wonderful views. Badly maintained rooms with subpar minibars and TVs. Shower can be a problem.

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5.2

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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4.1

"Amenities are not the best"

Outdated facilities, not accessible for those with handicaps. Elevator in need of updating. Decent enough hotel grounds, but unpleasant entrance area. Good meeting & event facilities. Unspectacular architecture.

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3.9

"More comfort would be nice"

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Average-sized rooms with alright beds.

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2.7

"Wellness & sports facilities could be improved"

Wellness & sports facilities could use better cleaning. Fitness area can be optimized.

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1.9

"Pool should be renewed"

Pool in need of cleaning.

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9.0

"Great location"

Great location, near nice bars and restaurants. Average parking.

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8.9

"Fantastic service"

Professional, friendly service, and great reception and management. Housekeeping is satisfactory. Room service is perfect.

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7.4

"Delicious food"

Menu is excellent with tasty food.

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7.3

"Tasty breakfast"

Great and affordable breakfast.

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5.1

"Room is all right"

Average-sized rooms with alright beds. Poor quality, old rooms with low rated A/C and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.9

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel. Entrance area is not particularly attractive.

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3.9

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating. Good meeting & event facilities.

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3.6

"More comfort would be nice"

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Average-sized rooms with alright beds.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.8

"Great location"

Great location. Average parking. Shopping, restaurants and bars in the area are great. Standard parking prices.

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8.1

"Tasty breakfast"

Great and affordable breakfast.

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7.8

"Bar is awesome"

Bar is awesome.

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7.6

"Delicious food"

Great menu with excellent food, especially dessert.

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6.0

"Room is all right"

Great views, with average beds, relatively well-sized and tidy enough. Poor A/D and televisions in poorly cleaned and maintained rooms. Shower can be a problem.

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4.0

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Average-sized rooms with alright beds.

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4.0

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.1

"Great location"

Great location, near nice bars and restaurants. Average parking. Standard parking prices.

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8.9

"Fantastic service"

Efficient, friendly service with a nice reception. Booking process should be better organized.

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8.1

"Tasty breakfast"

Tasty breakfast.

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6.3

"Room is all right"

Rooms and beds are adequate. Badly maintained rooms, with poor A/C and unclean bathrooms.

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6.0

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.1

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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4.1

"Complaints about WiFi"

Complaints about WiFi.

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3.9

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Average-sized rooms with alright beds.

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1.6

"Pool should be renewed"

Pool should be renewed.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.1

"Great location"

Great location with good parking availability.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.4

"Delicious food"

Menu is excellent with tasty food.

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5.2

"Room is all right"

Rooms are OK with average beds but poor bathrooms. Shower can be a problem.

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4.5

"More comfort would be nice"

Beds are OK, but rooms generally uncomfortable and noisy.

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3.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.6

"Complaints about WiFi"

Complaints about WiFi.

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