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350 Church Street , 2150, Parramatta, Australia

Review Score

Based on 3955 reviews

heart

7.8

Service

8.9

1428 reviews

Location

8.9

553 reviews

Breakfast

8.1

413 reviews

Room

4.9

1457 reviews

Amenities

4.5

279 reviews

Comfort

4.2

636 reviews

WiFi

4.2

62 reviews

Wellness Area

2.4

50 reviews

Pool

2.1

47 reviews

100% Verified Real Reviews

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8.9

"Fantastic service"

Housekeeping and restaurant service are friendly. Well-managed with a nice reception and professional service, particularly at the bar. Room service is average. Booking process is sufficient.

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8.9

"Great location"

Great location. Near the city centre with nearby dining and shopping, and okay sightseeing. So-so car access and parking. Standard parking prices. Close to public transport and the train.

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8.1

"Tasty breakfast"

Great and affordable breakfast.

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4.9

"Room needs to be improved"

Small, outdated rooms in need of better maintenance. Views are good, menus are average, and rooms are acceptably clean. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

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4.5

"Amenities are not the best"

Outdated facilities, not accessible for those with handicaps. Elevator in need of updating. Nice hotel grounds and entrance area is alright. Good meeting & event facilities.

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4.2

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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4.2

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.4

"Wellness & sports facilities could be improved"

Wellness & sports facilities could use better cleaning. Fitness area can be optimized.

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2.1

"Pool should be renewed"

Pool in need of cleaning.

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9.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.3

"Great location"

Great location. Average parking. Standard parking prices. Shopping, restaurants and bars in the area are great.

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8.3

"Tasty breakfast"

Great and affordable breakfast.

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4.8

"Room needs to be improved"

Beds are OK and rooms are quite clean, but a bit small and lacking in maintenance. Small rooms and poorly cleaned bathrooms. Great views, but low quality air conditioning, televisions, and furnishing. Shower can be a problem.

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4.5

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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4.1

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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9.5

"Fantastic service"

Friendly service and great reception.

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9.1

"Great location"

Great location.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.6

"Delicious food"

Menu is excellent with tasty food.

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6.4

"Room is all right"

Clean, typically sized rooms with standard beds. Rooms needing maintenance, with bad bathrooms and A/C. Shower can be a problem.

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4.7

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Average-sized rooms with alright beds.

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4.4

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.3

"Great location"

Great location with good parking availability. Shopping, restaurants and bars in the area are great.

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8.5

"Fantastic service"

Efficient, friendly service with a nice reception. Room service is average.

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8.0

"Tasty breakfast"

Tasty breakfast.

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5.3

"Room is all right"

Rooms and beds are adequate. Poorly maintained, outdated rooms with unclean bathrooms and inadequate A/C.

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4.7

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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4.7

"Complaints about WiFi"

Complaints about WiFi.

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4.6

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Average-sized rooms with alright beds.

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9.0

"Great location"

Great location with good parking availability.

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8.9

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.4

"Delicious food"

Delicious food.

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7.3

"Bar is awesome"

Bar is awesome.

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5.2

"Decent vibe"

Decent vibe.

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5.0

"Room is all right"

Rooms and beds are adequate. Bathroom could be optimized. Shower can be a problem.

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4.4

"More comfort would be nice"

Beds are alright and rooms are moderately-sized but too noisy and comfort is lacking.

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4.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.0

"Complaints about WiFi"

WiFi's cheap, but of subpar quality.

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