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45 The Esplanade , M5E 1W2, Toronto, Canada

Review Score

Based on 6309 reviews

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7.8

Location

9.2

1521 reviews

Service

8.2

1689 reviews

Food

8.1

358 reviews

Breakfast

7.1

392 reviews

Room

6.2

2092 reviews

WiFi

5.4

171 reviews

Pool

3.7

207 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Near public transport, airport, and train station.

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8.2

"Fantastic service"

Friendly service, good housekeeping, and decent management. Reception, bar and restaurant service very professional. Room service could have been improved. Recreation staff is nice. Hotel security is ok. Great concierge service.

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8.1

"Delicious food"

Great dining experience, with a good menu, side dishes, desserts, and fruits. Normally priced food.

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7.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.2

"Room is all right"

Decent rooms with standard TV's, but substandard maintenance. Spacious and tidy rooms. Old rooms with complaints about the furniture, minibars, and A/C. Shower can be a problem. Bathrooms are large but with substandard cleaning. No view and poor quality kitchenette.

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5.4

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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3.7

"Pool should be renewed"

Pool should be renewed. Clean pool area.

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9.5

"Great location"

Great location, close to the train station. Central location with great sightseeing, dining out and shopping. Parking should be cheaper.

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8.1

"Fantastic service"

Great, friendly housekeeping. Professional service at the reception and restaurant.

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8.0

"Delicious food"

Superior menu with average prices makes for great dining.

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6.8

"Breakfast is average"

Breakfast is decent but expensive.

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6.7

"Room is all right"

Clean, decent rooms with okay beds and TVs. Poorly maintained, outdated rooms with insufficiently clean bathrooms and deficient minibars. Spacious rooms. No views, and furniture is not great, with insufficient A/C. Shower can be a problem.

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5.2

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Normally priced food.

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3.9

"Complaints about WiFi"

Wifi quality could be improved.

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8.6

"Great location"

Near city centre in a great location. Close to the train station, but difficult to park.

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7.8

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Room service could have been improved. Booking process should be better organized.

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7.7

"Delicious food"

Great dining experience.

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7.5

"Tasty breakfast"

Tasty breakfast.

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5.4

"Room is all right"

Large, reasonably clean rooms and comfortable beds. Inadequate minibars in older, poorly-maintained rooms. Guests disliked the TVs and furnishing, as well as bathroom cleanliness. Shower can be a problem.

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5.1

"Fairly good value for money"

Fairly good value for money.

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4.7

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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8.8

"Great location"

Great location, close to the train station. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping.

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8.3

"Delicious food"

Menu is excellent with tasty food.

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8.1

"Fantastic service"

Great, friendly housekeeping. Professional service at the reception and restaurant. Room service could have been improved.

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7.5

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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5.5

"Room is all right"

Rooms are standard overall, but clean and large with OK beds. Outdated room with poor bathrooms and substandard furniture. Shower can be a problem. Minibar can be a problem.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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3.6

"Pool should be renewed"

Pool should be renewed.

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9.1

"Great location"

Great location. Excellent sightseeing, restaurants and bars nearby.

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8.3

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.0

"Delicious food"

Menu is excellent with tasty food.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.2

"Room is all right"

Rooms are standard overall, but clean and large with OK beds. Aged, poorly-maintained rooms with bad minibars and awful bathrooms.

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5.3

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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5.1

"Fairly good value for money"

Fairly good value for money.

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3.9

"Pool should be renewed"

Pool should be renewed.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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