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45 The Esplanade , M5E 1W2, Toronto, Canada

Review Score

Based on 6051 reviews

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8.0

Location

9.3

1519 reviews

Service

8.4

1694 reviews

Wellness Area

8.0

101 reviews

Food

7.6

341 reviews

Pool

7.5

143 reviews

Breakfast

7.2

391 reviews

Room

5.4

2011 reviews

WiFi

3.6

194 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Decent, but pricey, parking. Near public transport, airport, and train station. Good accessibility by car.

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8.4

"Fantastic service"

Great, friendly wait staff and housekeeping. Well-managed with a nice reception and professional service, particularly at the bar. Room service could have been improved. Recreation staff is nice. Great hotel security.

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8.0

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

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7.6

"Delicious food"

Side dishes are average but overall dining experience is top notch. Great menu, especially beef dishes. Pricey food with poorly reviewed pork dishes.

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7.5

"Great pool"

Clean pool area.

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7.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.4

"Room is all right"

Decent, large, and clean rooms. Rooms and furniture show their age, and there's no views to speak of. Bathrooms are large but with substandard cleaning. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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3.6

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.6

"Great location"

Great location, close to the train station. Central location with great sightseeing, dining out and shopping. Parking should be cheaper. Good accessibility by car.

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8.3

"Fantastic service"

Great, friendly housekeeping. Professional service at the reception and restaurant.

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7.7

"Great pool"

Great pool.

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7.6

"Delicious food"

Menu is excellent with tasty food.

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6.8

"Breakfast is average"

Breakfast is decent but expensive.

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5.5

"Room is all right"

Rooms are standard overall, but clean and large with OK beds. Poorly maintained, outdated rooms with insufficiently clean bathrooms and deficient minibars. Poor views, furniture, and TV's.

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5.1

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Free internet.

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3.6

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.2

"Great location"

Great location, close to the train station. Near city centre with great sightseeing and nearby restaurants. Decent, but pricey, parking.

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8.1

"Fantastic service"

Great, friendly housekeeping. Professional service at the reception and restaurant.

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7.8

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.7

"Delicious food"

Menu is excellent with tasty food.

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7.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.2

"Great pool"

Great pool.

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4.4

"Room needs to be improved"

Room need better maintenance, and minibars are not great. Large, reasonably clean rooms and comfortable beds. Old rooms with problems in furnishing and bathroom cleanliness. Shower can be a problem.

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3.8

"Complaints about WiFi"

Wifi quality could be improved.

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9.2

"Great location"

Great location.

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8.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.9

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.0

"Tasty breakfast"

Tasty breakfast.

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6.5

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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4.2

"Room needs to be improved"

Room need better maintenance, and minibars are not great. Large, reasonably clean rooms and comfortable beds. Outdated room with poor bathrooms and substandard furniture.

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3.8

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is ok.

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3.4

"Complaints about WiFi"

Complaints about WiFi.

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9.1

"Great location"

Great location, near nice bars and restaurants. Close to the train station, but difficult to park.

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7.6

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.2

"Tasty breakfast"

Tasty breakfast.

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7.2

"Great pool"

Great pool.

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6.6

"Comfortable"

Reasonably comfortable rooms with a tolerable noise level and standard beds. Spacious rooms.

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5.1

"Room is all right"

Average rooms with standard beds. Rooms are spacious and clean, but old, and complaints about the bathrooms.

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4.9

"Value for money could be better"

Value for money could be better.

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3.4

"Complaints about WiFi"

Wifi quality could be improved.

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