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45 The Esplanade , M5E 1W2, Toronto, Canada

Review Score

Based on 6314 reviews

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7.9

Location

9.3

1537 reviews

Bar and Beverages

8.6

45 reviews

Service

8.4

1687 reviews

Food

8.3

360 reviews

Breakfast

7.4

390 reviews

Room

5.2

2045 reviews

WiFi

3.1

182 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station. Parking should be cheaper. Good accessibility by car.

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8.6

"Bar is awesome"

Bar is awesome. Good bar service.

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8.4

"Fantastic service"

Friendly service, good housekeeping, and decent management. Reception, bar and restaurant service very professional. Room service could have been improved. Recreation staff is nice. Great hotel security. Great concierge service.

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8.3

"Delicious food"

Excellent dining with especially good side dishes and desserts. Menu is alright but pork dishes are not great. Moderate food prices and acceptable snacks. Beef dishes & steaks are all right.

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7.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.2

"Room is all right"

Okay rooms with mediocre views, but big and clean. Poorly-maintained rooms with subpar furniture and TVs. Bathrooms are large but with substandard cleaning. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

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3.1

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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9.5

"Great location"

Great location, close to the train station. Central location with great sightseeing, dining out and shopping. Parking should be cheaper. Reasonably accessible by car.

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8.2

"Bar is awesome"

Bar is awesome.

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8.0

"Delicious food"

Lovely dining experience and a decent menu.

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8.0

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Housekeeping is satisfactory.

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7.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.4

"Room is all right"

So-so rooms, beds, and views. Clean, spacious rooms with A/C problems. Guests disliked the TVs and furnishing, as well as bathroom cleanliness. Inadequate minibars in older, poorly-maintained rooms. Shower can be a problem.

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5.1

"Fairly good value for money"

Fairly good value for money. High priced breakfast.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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8.7

"Delicious food"

Delicious food.

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8.6

"Great location"

Well-located, although unfortunately the parking isn't easy.

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8.4

"Bar is awesome"

Bar is awesome.

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8.0

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Booking process should be better organized.

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7.7

"Tasty breakfast"

Tasty breakfast.

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4.2

"Room needs to be improved"

Room need better maintenance, and minibars are not great. Rooms spacious and relatively tidy. Old rooms with problems in furnishing and bathroom cleanliness. Shower can be a problem.

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3.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is ok.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Great location, close to the train station. Central location with great sightseeing, dining out and shopping. Parking should be cheaper.

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8.2

"Delicious food"

Uninspiring menu, but good food nonetheless.

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7.9

"Fantastic service"

Great, friendly housekeeping. Professional service at the reception and restaurant. Room service could have been improved.

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7.7

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.4

"Ordinary pool"

Ordinary pool.

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5.1

"Room is all right"

Rooms are standard overall, but clean and large with OK beds. Inadequate minibars in older, poorly-maintained rooms. Poor furniture and complaints about bathroom cleanliness. Shower can be a problem.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Great location"

Great location, near nice bars and restaurants.

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8.1

"Fantastic service"

Friendly service and great reception.

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7.8

"Delicious food"

Delicious food.

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7.3

"Tasty breakfast"

Tasty breakfast.

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6.3

"Comfortable"

Reasonably comfortable rooms with a tolerable noise level and standard beds. Spacious rooms.

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6.1

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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5.7

"Ordinary pool"

Ordinary pool.

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5.3

"Room is all right"

Average rooms with standard beds. Rooms are spacious and clean, but old, and complaints about the bathrooms.

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5.1

"Fairly good value for money"

Fairly good value for money.

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4.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is ok.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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