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Novotel Toronto Centre

  • hotel stars
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45 The Esplanade , M5E 1W2, Toronto, Canada

Review score

Based on 2930 hotel review

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8.3

Location

9.4

1006 reviews

Service

8.6

682 reviews

Bar and Beverages

8.5

25 reviews

Pool

8.0

91 reviews

Food

7.9

158 reviews

Wellness Area

7.4

57 reviews

Breakfast

7.3

211 reviews

Value for money

5.9

319 reviews

Room

5.7

887 reviews

WiFi

4.9

118 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Decent, but pricey, parking. Close to public transport and the train. Good accessibility by car.

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8.6

"Fantastic service"

Restaurant service is friendly and professional. Great service at reception, bar, and housekeeping. Room service is average. Recreation staff is nice. Booking process should be better organized. Great hotel security.

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8.5

"Bar is awesome"

Bar is awesome. Good bar service.

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8.0

"Great pool"

Clean pool area.

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7.9

"Delicious food"

Superior menu with average prices makes for great dining. Pasta is ok.

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7.4

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.9

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Free internet. Normally priced food.

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5.7

"Room is all right"

TV's, rooms, and beds are all okay. Clean, large rooms with decent views. Outdated room and furniture, and problems with the A/C. Bathrooms are large but with substandard cleaning. Poorly-maintained rooms with subpar kitchenettes. Shower can be a problem.

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4.9

"WiFi system needs upgrading"

Wifi quality could be improved. Free internet.

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9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Decent, but pricey, parking. Close to public transport and the train. Good accessibility by car.

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8.5

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception.

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8.4

"Bar is awesome"

Bar is awesome.

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7.8

"Great pool"

Great pool.

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6.9

"Breakfast is average"

Breakfast is decent but expensive.

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6.6

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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6.0

"Room is all right"

Acceptable rooms; big, clean, and with great beds. Bathrooms are dirty and rooms in need of maintenance. Old rooms with complaints about the furniture, minibars, and A/C. Views are decent, and so are the TV's.

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5.4

"Fairly good value for money"

Fairly good value for money. High priced breakfast. Free internet.

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4.6

"WiFi system needs upgrading"

Wifi quality could be improved. Free internet.

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9.4

"Great location"

Great location, close to the train station. Central location with great sightseeing, dining out and shopping. Decent, but pricey, parking.

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8.6

"Fantastic service"

Great, friendly housekeeping. Professional service at the reception and restaurant.

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8.1

"Great pool"

Great pool.

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7.9

"Delicious food"

Menu is excellent with tasty food.

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7.8

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.6

"Great wellness & sports facilities"

Great wellness & sports facilities.

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4.7

"Room needs to be improved"

Room need better maintenance, and minibars are not great. Large, reasonably clean rooms and comfortable beds. Old rooms with problems in furnishing and bathroom cleanliness. Shower can be a problem.

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4.7

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.1

"Great location"

Great location, near nice bars and restaurants. Close to the train station, but difficult to park.

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8.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.6

"Great pool"

Great pool.

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7.3

"Tasty breakfast"

Tasty breakfast.

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7.2

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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6.1

"Room is all right"

OK rooms, though old with poor bathrooms. Large, clean rooms with excellent beds.

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5.4

"Fairly good value for money"

Fairly good value for money.

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4.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Pleasant entrance area.

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4.3

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.4

"Great location"

Great location.

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8.3

"Fantastic service"

Friendly service.

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8.0

"Delicious food"

Delicious food.

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7.4

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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6.2

"Fairly good value for money"

Fairly good value for money.

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5.6

"Room is all right"

Average rooms with standard beds. Tidy rooms, but in need of better maintenance.

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5.1

"Decent vibe"

Decent vibe. Hotel could use some updating.

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