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2-14 Cliff Road NORTH WOLLONGONG , 2520, Wollongong, Australia

Review Score

Based on 8913 reviews

heart

8.6

Service

8.9

3189 reviews

Location

8.5

1281 reviews

Cleanliness

8.0

933 reviews

Breakfast

7.8

797 reviews

Room

7.8

3777 reviews

Comfort

7.0

1250 reviews

Value for money

5.8

657 reviews

Amenities

5.5

739 reviews

Pool

4.2

94 reviews

WiFi

4.0

128 reviews

Wellness Area

3.7

96 reviews

100% Verified Real Reviews

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8.9

"Fantastic service"

Generally friendly service, with decent bar service and excellent restaurant service. Great, professional service from reception and housekeeping. Room service is average. Management is acceptable. Recreation staff is nice. Great concierge service. Hotel security can be an issue.

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8.5

"Great location"

Good location, close to public transport. Parking is rare. Near city centre with nearby beaches, restaurants, bars, and shopping. Standard parking prices.

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8.0

"Clean"

Clean rooms. Moderately clean hotel facilities. The bathrooms and dining area need some cleaning. Wellness & sports facilities could use better cleaning.

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7.8

"Tasty breakfast"

Tasty breakfast.

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7.8

"Great room"

Spacious, tidy, modern rooms. Decently-maintained rooms, great beds, and good views. Bathrooms are large but with substandard cleaning. Substandard furniture with poor A/C, TV's and balconies. Shower was ok. Complaints about minibars and kitchenettes.

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7.0

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Deficient A/C and too noisy rooms.

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5.8

"Fairly good value for money"

Fairly good value for money. Internet is affordable. Normally priced food. Affordable beverage prices.

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5.5

"Ordinary amenities"

Hotel building and grounds are alright. Poorly reviewed entrance area and poor handicap accessibility. Elevator in need of updating. Generally old facilities, although conference area was good. Nice kids facilities. Lacking in outdoor sports facilities.

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4.2

"Pool should be renewed"

Pool should be renewed.

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4.0

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.7

"Wellness & sports facilities could be improved"

Wellness & sports facilities could use better cleaning. Fitness area can be optimized. Sauna not so nice.

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8.7

"Fantastic service"

Great, friendly housekeeping. Professional service at the reception and restaurant. Room service is perfect.

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8.7

"Great location"

Great location. Close to the beach, restaurants, and bars. Parking is rare. Standard parking prices.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.7

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Decently-clean rooms with spacious bathrooms. Rooms badly-maintained with substandard A/C. Unimpressive balconies and bad TVs. Shower was ok.

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5.3

"Fairly good value for money"

Fairly good value for money. Normally priced food. Internet is affordable.

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5.1

"Ordinary amenities"

Outdated facilities and entrance area. Elevator in need of updating.

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3.8

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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3.7

"Pool should be renewed"

Pool should be renewed.

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3.7

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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8.9

"Fantastic service"

Efficient, friendly service with a nice reception. Room service is perfect.

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8.7

"Great location"

Excellent location close to the beach. Parking is rare. Standard parking prices.

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7.8

"Great room"

Very new rooms with excellent beds. Big, tidy rooms with great views and decent balconies. Okay bathrooms, but poor maintenance and A/C.

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7.4

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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5.7

"Fairly good value for money"

Fairly good value for money. Acceptable breakfast prices. Normally priced food.

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4.8

"Amenities are not the best"

Old facilities and poor entrance area, but okay hotel grounds. Elevator in need of updating.

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4.0

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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4.0

"Pool should be renewed"

Pool should be renewed.

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3.5

"Complaints about WiFi"

Wifi quality could be improved.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.6

"Great location"

Well-located, although unfortunately the parking isn't easy.

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8.1

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Decent bathrooms and room maintenance. Shower was ok.

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7.7

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.9

"Food is all right"

Food and menu is typical, but quite expensive.

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5.7

"Ordinary amenities"

Okay buildings and entrance area.

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5.7

"Fairly good value for money"

Fairly good value for money. Internet is affordable. Food is a bit overpriced. Acceptable breakfast prices.

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4.1

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.1

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.7

"Great location"

Well-located, although unfortunately the parking isn't easy.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.5

"Great room"

New rooms with excellent beds and wonderful views. Spacious, clean rooms, but poorly maintained. Furniture and bathrooms are alright.

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6.0

"Fairly good value for money"

Fairly good value for money.

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5.1

"Ordinary amenities"

Average hotel building.

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