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2-14 Cliff Road NORTH WOLLONGONG , 2520, Wollongong, Australia

Review Score

Based on 8072 reviews

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8.6

Service

8.9

2980 reviews

Location

8.6

1198 reviews

Breakfast

8.2

756 reviews

Cleanliness

7.9

875 reviews

Room

7.9

3498 reviews

Comfort

7.1

1137 reviews

Value for money

6.2

613 reviews

Amenities

5.6

703 reviews

WiFi

4.0

112 reviews

Pool

3.7

87 reviews

Wellness Area

2.9

87 reviews

100% Verified Real Reviews

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8.9

"Fantastic service"

Reception and housekeeping are great and service is attentive. Service staff are professional with particularly good restaurant service and great childcare. Room service is average. Booking process should be better organized. Bar service is acceptable. Management is acceptable. Good shuttle service. Recreation staff is nice. Great concierge service. Hotel security can be an issue.

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8.6

"Great location"

Good location, close to public transport. Easy car access but inadequate parking. Great shopping at the nearby city centre, and close to the beach. Standard parking prices. Excellent sightseeing, restaurants and bars nearby.

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8.2

"Tasty breakfast"

Great and affordable breakfast.

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7.9

"Clean"

Clean rooms. Hotel facilities could use a good clean. The bathrooms and dining area need some cleaning. Wellness & sports facilities could use better cleaning.

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7.9

"Great room"

New, adequately maintained rooms with great beds. Big, tidy rooms with great views and decent balconies. Bathrooms are large but with substandard cleaning. Shower was ok. Poor quality minibars and A/C.

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7.1

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Deficient A/C and too noisy rooms.

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6.2

"Fairly good value for money"

Fairly good value for money. Fair breakfast prices. Normally priced food. Internet is affordable. Affordable beverage prices.

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5.6

"Ordinary amenities"

Hotel has an average building, generally, but an excellent conference centre. Great terrace, but mediocre entrance area. Elevator in need of updating. Outdated facilities, not accessible for those with handicaps. Pleasant hotel grounds. Outdoor sports facilities are ok.

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4.0

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.7

"Pool should be renewed"

Pool should be renewed.

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2.9

"Wellness & sports facilities could be improved"

Wellness & sports facilities could use better cleaning. Fitness area can be optimized. Sauna not so nice.

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9.2

"Great location"

Great location. Close to the beach, restaurants, and bars. Average parking. Standard parking prices.

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8.8

"Fantastic service"

Great, friendly housekeeping. Professional service at the reception and restaurant. Room service is average.

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8.5

"Tasty breakfast"

Tasty breakfast.

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7.6

"Great room"

Great views from updated, clean rooms. Large rooms and great beds, but inadequate A/C. Decently-clean rooms with spacious bathrooms. Subpar balconies in poorly maintained rooms. Shower was ok.

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6.0

"Fairly good value for money"

Fairly good value for money. Normally priced food. Internet is affordable.

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5.7

"Ordinary amenities"

Okay buildings and entrance area. Elevator in need of updating.

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3.7

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.3

"Pool should be renewed"

Pool should be renewed.

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3.2

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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8.7

"Great location"

Excellent location close to the beach. Parking is rare. Standard parking prices.

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8.3

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.7

"Tasty breakfast"

Great and affordable breakfast.

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7.6

"Great room"

Rooms are spacious, modern and tidy with excellent views. Average, relatively well-kept rooms and bathrooms. Shower was ok.

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6.1

"Fairly good value for money"

Fairly good value for money. Fair breakfast prices.

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4.9

"Amenities are not the best"

Hotel grounds are pleasant, but facilities are outdated. Elevator in need of updating.

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4.1

"Complaints about WiFi"

Complaints about WiFi.

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3.7

"Pool should be renewed"

Pool should be renewed.

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2.9

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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8.9

"Great location"

Great location.

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8.8

"Fantastic service"

Friendly service.

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8.7

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Decent bathrooms and room maintenance.

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8.5

"Tasty breakfast"

Tasty breakfast.

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6.5

"Fairly good value for money"

Fairly good value for money.

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4.1

"Complaints about WiFi"

Complaints about WiFi.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.8

"Great location"

Great location with good parking availability.

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8.4

"Tasty breakfast"

Tasty breakfast.

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7.9

"Great room"

Modern rooms with excellent views. Clean, large rooms with great beds but poor furnishing. Decent bathrooms and room maintenance.

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7.3

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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6.4

"Fairly good value for money"

Fairly good value for money.

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5.5

"Ordinary amenities"

Average hotel building.

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