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SM 11 MZ 9 LOTE 10 , 77580, Playa del Carmen, Solidaridad, Mexico

Review Score

Based on 779 reviews

heart

8.8

Pool

9.7

73 reviews

Amenities

8.9

108 reviews

Cleanliness

8.8

63 reviews

Service

8.8

351 reviews

Location

8.4

103 reviews

Breakfast

7.5

12 reviews

Food

7.5

245 reviews

Room

6.8

170 reviews

WiFi

1.3

6 reviews

100% Verified Real Reviews

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9.7

"Great pool"

Clean pool area.

grey circle

8.9

"Great amenities"

Great hotel buildings and entrance area.

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8.8

"Clean"

Clean hotel facilities. Pool surroundings and rooms are immaculate.

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8.8

"Fantastic service"

Friendly staff, especially pool/beach service and housekeeping. Reception, bar and restaurant service very professional. Recreation staff is nice. Room service could have been improved. Great concierge service.

grey circle

8.4

"Great location"

Great location near the airport. Okay sightseeing and nearby beach.

grey circle

7.5

"Tasty breakfast"

Tasty breakfast.

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7.5

"Delicious food"

Great menu and excellent food, but less well rated dessert and fruit. Fish & seafood is acceptable.

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6.8

"Room is all right"

Fine rooms with okay furniture, but clean with great views. Older, poorly maintained rooms, suboptimal bathrooms and A/C. Large rooms, and good minibars.

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1.3

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

9.8

"Great pool"

Great pool.

grey circle

9.0

"Great amenities"

Great hotel buildings and entrance area.

grey circle

8.7

"Clean"

Clean hotel facilities. Clean rooms.

grey circle

8.7

"Fantastic service"

Friendly service. Recreation staff is nice.

grey circle

8.6

"Great location"

Great location.

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7.8

"Awesome vibe"

Awesome vibe. Pleasant entrance area.

grey circle

7.1

"Delicious food"

Delicious food.

grey circle

7.0

"Great room"

Views are great and rooms are clean.

grey circle

9.8

"Great pool"

Great pool.

grey circle

8.8

"Fantastic service"

Friendly service.

grey circle

8.5

"Great location"

Great location.

grey circle

8.5

"Great amenities"

Nice building.

grey circle

7.5

"Delicious food"

Menu is excellent with tasty food.

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7.3

"Awesome vibe"

Awesome vibe. Hotel could use some updating.

grey circle

6.0

"Room is all right"

Mediocre, old looking rooms.

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5.8

"Standard bar"

Standard bar.

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