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SM 11 MZ 9 LOTE 10 , 77580, Playa del Carmen, Solidaridad, Mexico

Review Score

Based on 742 reviews

heart

8.8

Pool

9.6

77 reviews

Service

9.0

346 reviews

Location

8.5

107 reviews

Food

7.7

243 reviews

Room

6.6

175 reviews

Breakfast

6.5

13 reviews

WiFi

2.0

5 reviews

100% Verified Real Reviews

grey circle

9.6

"Great pool"

Great pool.

grey circle

9.0

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception. Recreation staff is nice. Great service at restaurant and pool, and excellent bar tenders. Room service is average. Booking process should be better organized.

grey circle

8.5

"Great location"

Great location near the airport. Beach nearby.

grey circle

7.7

"Delicious food"

Menu is excellent with tasty food. Poorly rated dining experience, but acceptable desserts and fruits. Fish & seafood is acceptable.

grey circle

6.6

"Room is all right"

Mediocre, outdated, and poorly-maintained rooms with subpar bathrooms. Clean, spacious rooms with great furniture and beautiful views. Decent beds and minibars. Shower can be a problem.

grey circle

6.5

"Breakfast is average"

Breakfast is average.

grey circle

2.0

"Complaints about WiFi"

Complaints about WiFi.

grey circle

9.7

"Great pool"

Great pool.

grey circle

9.0

"Fantastic service"

Friendly service. Recreation staff is nice.

grey circle

8.8

"Great amenities"

Great hotel buildings and entrance area.

grey circle

8.5

"Great location"

Great location.

grey circle

6.9

"Food is all right"

Food is all right.

grey circle

6.7

"Room is all right"

Rooms are clean with great views and decent beds, but overall just okay.

grey circle

9.7

"Great pool"

Great pool.

grey circle

8.9

"Fantastic service"

Friendly service.

grey circle

8.5

"Beautiful beach"

Beautiful beach.

grey circle

8.5

"Great location"

Great location.

grey circle

8.3

"Great amenities"

Nice building.

grey circle

7.8

"Delicious food"

Menu is excellent with tasty food.

grey circle

7.3

"Bar is awesome"

Bar is awesome.

grey circle

6.8

"Decent vibe"

Decent vibe. Hotel could use some updating.

grey circle

5.7

"Room is all right"

Mediocre, old looking rooms.

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