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Oakes Hotel Overlooking the Falls

  • hotel stars
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6546 Fallsview Blvd , L2G3W2, Niagara Falls, Canada

Review score

Based on 9964 hotel review

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7.3

Location

7.8

2058 reviews

Service

6.3

1585 reviews

Room

6.2

4241 reviews

Food

5.6

237 reviews

Comfort

5.2

1340 reviews

Cleanliness

4.8

950 reviews

Breakfast

4.7

346 reviews

WiFi

4.1

253 reviews

Value for money

4.0

1181 reviews

Wellness Area

3.9

127 reviews

Vibe

2.3

795 reviews

100% Verified Real Reviews

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7.8

"Great location"

Great location near lots of shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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6.3

"Service is adequate"

Fairly friendly, professional staff, but complaints about reception. Great housekeepers but less impressive management. Booking process should be better organized. Good shuttle service. Room service could have been improved. Concierge service is average. Restaurant could offer better service. Recreation staff is nice.

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6.2

"Room is all right"

Great views, with average beds, relatively well-sized and tidy enough. Inadequate minibars in older, poorly-maintained rooms. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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5.6

"Food is all right"

Dining experience was subpar, but the menu and prices are alright. Desserts and fruits are delicious, snacks are less highly rated.

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5.2

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

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4.8

"Could use a good cleaning"

Rooms relatively clean, but bathroom and pool area not clean enough. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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4.7

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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4.1

"WiFi system needs upgrading"

Wifi quality could be improved. Internet is affordable.

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4.0

"Value for money could be better"

Value for money could be better. Internet is affordable. Acceptable breakfast prices. Normally priced food.

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3.9

"Wellness & sports facilities could be improved"

Wellness & sports facilities could use better cleaning. Fitness area can be optimized. Sauna is ok.

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2.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Hotel is relatively luxurious.

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7.5

"Great location"

Great location near lots of shopping. Pricey, inconvenient parking.

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6.6

"Service is adequate"

Service efficiency and reception are OK, but management are lacking. Great, friendly housekeeping. Booking process should be better organized. Good shuttle service. Concierge service is average.

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6.4

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Inadequate minibars in older, poorly-maintained rooms. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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5.4

"Food is all right"

Decent food and menu. Normally priced food. Beef dishes & steaks are all right.

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5.1

"Quite clean"

Rooms relatively clean, but bathroom and pool area not clean enough. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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4.9

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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4.0

"WiFi system needs upgrading"

Wifi quality could be improved. Relatively high internet cost.

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3.8

"Value for money could be better"

Value for money could be better. Relatively high internet cost. Acceptable breakfast prices. Normally priced food.

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2.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Hotel is relatively luxurious.

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7.9

"Great location"

Great location near lots of shopping. Pricey, inconvenient parking. Close to public transport and the train.

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5.8

"Room is all right"

Rooms okay sized, but poorly cleaned with subpar beds. Old rooms with poor furniture and A/C, but wonderful views. Poorly maintained rooms, with substandard TV's, minibars, and kitchenettes. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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5.5

"Service is adequate"

Fairly friendly, professional staff, but complaints about reception. Great housekeepers but less impressive management. Booking process should be better organized. Room service could have been improved. Good shuttle service. Concierge service is average.

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5.3

"Food is all right"

Dining experience was subpar, but the menu and prices are alright.

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4.4

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

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4.4

"Amenities are not the best"

Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating. Architecture not so nice.

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4.4

"Value for money could be better"

Value for money could be better. Internet is affordable. Acceptable breakfast prices. Normally priced food.

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4.1

"WiFi system needs upgrading"

Wifi quality could be improved. Internet is affordable.

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4.1

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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4.0

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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3.7

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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2.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Hotel is relatively luxurious.

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8.2

"Great location"

Great location. Pricey, inconvenient parking.

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6.0

"Service is adequate"

Complaints about the reception staff, but the service is somewhat friendly. Wonderful housekeeping.

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5.9

"Room is all right"

Excellent views from decently sized rooms with okay beds. Small rooms and poorly cleaned bathrooms. Poorly cleaned, outdated rooms with subpar TV's. Badly maintained rooms with poor minibars and kitchenettes. Shower can be a problem.

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5.7

"Food is all right"

Food is all right.

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4.5

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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4.4

"Breakfast can be improved"

Breakfast can be improved.

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4.4

"WiFi system needs upgrading"

Wifi quality could be improved.

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4.0

"Value for money could be better"

Value for money could be better.

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2.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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