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6546 Fallsview Blvd , L2G3W2, Niagara Falls, Canada

Review Score

Based on 9931 reviews

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7.3

Location

7.7

2073 reviews

Room

6.2

4314 reviews

Service

6.2

1608 reviews

Comfort

5.2

1379 reviews

Cleanliness

4.9

980 reviews

Amenities

4.9

911 reviews

Breakfast

4.8

331 reviews

WiFi

4.1

210 reviews

Value for money

3.9

1195 reviews

Vibe

2.4

829 reviews

100% Verified Real Reviews

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7.7

"Great location"

Great location. Accessible by car, but parking is costly. Great nearby restaurants and okay shopping near city centre. Close to public transport and the train.

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6.2

"Room is all right"

Great views, with average beds, relatively well-sized and tidy enough. Old, poorly-maintained rooms with poor minibars and kitchenettes. Small rooms and poorly cleaned bathrooms. Substandard furniture with poor A/C, TV's and balconies. Shower can be a problem.

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6.2

"Service is adequate"

Fairly friendly, professional staff, but complaints about reception. Great housekeepers but less impressive management. Booking process should be better organized. Good shuttle service. Room service could have been improved. Average restaurant service. Concierge service could be more helpful. Recreation staff is nice.

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5.2

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

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4.9

"Could use a good cleaning"

Bathrooms and pool area are inadequately clean. Untidy dining area but rooms are clean enough. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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4.9

"Amenities are not the best"

Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating. Architecture not so nice. Adequate meeting & event facilities. Outdoor sports facilities are ok.

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4.8

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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4.1

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.9

"Value for money could be better"

Value for money could be better. Internet is affordable. Acceptable breakfast prices. Normally priced food.

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2.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish.

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7.7

"Great location"

Great location. Pricey, inconvenient parking. Good area for restaurants and bars, so-so for shopping.

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6.5

"Service is adequate"

Service efficiency and reception are OK, but management are lacking. Great, friendly housekeeping. Booking process should be better organized. Good shuttle service.

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6.4

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Inadequate minibars in older, poorly-maintained rooms. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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5.6

"Food is all right"

Decent food and menu. Normally priced food. Untasty beef dishes & steak.

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5.0

"Quite clean"

Rooms relatively clean, but bathroom and pool area not clean enough. Hotel facilities could use a good clean.

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4.9

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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4.3

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.9

"Value for money could be better"

Value for money could be better. Internet is affordable. Acceptable breakfast prices. Normally priced food.

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2.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish.

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8.0

"Great location"

Good location, close to public transport. Pricey, inconvenient parking. Shopping, restaurants and bars in the area are great.

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5.8

"Room is all right"

Rooms okay sized, but poorly cleaned with subpar beds. Old rooms with poor furniture and A/C, but wonderful views. Poorly maintained rooms, with substandard TV's, minibars, and kitchenettes. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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5.6

"Service is adequate"

Fairly friendly, professional staff, but complaints about reception. Great housekeepers but less impressive management. Booking process should be better organized. Room service could have been improved. Good shuttle service. Concierge service could be more helpful.

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5.6

"Food is all right"

Decent food and menu. Normally priced food.

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4.6

"Value for money could be better"

Value for money could be better. Internet is affordable. Acceptable breakfast prices. Normally priced food.

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4.5

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

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4.4

"Amenities are not the best"

Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating. Architecture not so nice.

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4.1

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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4.1

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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4.1

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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3.9

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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2.1

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish.

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8.1

"Great location"

Great location. Pricey, inconvenient parking.

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6.1

"Room is all right"

Excellent views from decently sized rooms with okay beds. Small rooms and poorly cleaned bathrooms. Poorly cleaned, outdated rooms with subpar TV's. Badly maintained rooms with poor minibars and kitchenettes. Shower can be a problem.

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6.1

"Service is adequate"

Complaints about the reception staff, but the service is somewhat friendly. Wonderful housekeeping.

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4.6

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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4.5

"Breakfast can be improved"

Breakfast can be improved.

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4.5

"Complaints about WiFi"

Wifi quality could be improved.

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4.1

"Value for money could be better"

Value for money could be better.

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2.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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