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6546 Fallsview Blvd , L2G3W2, Niagara Falls, Canada

Review Score

Based on 9721 reviews

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7.3

Location

7.5

2015 reviews

Room

5.8

4195 reviews

Service

5.5

1626 reviews

Comfort

5.2

1366 reviews

Cleanliness

4.9

921 reviews

Amenities

4.6

884 reviews

Food

4.2

247 reviews

Value for money

3.7

1179 reviews

WiFi

3.6

154 reviews

Breakfast

2.5

306 reviews

Vibe

2.3

759 reviews

Bar and Beverages

1.3

49 reviews

100% Verified Real Reviews

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7.5

"Great location"

Good location, close to public transport. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping.

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5.8

"Room is all right"

Great views, with average beds, relatively well-sized and tidy enough. Old, poorly-maintained rooms with poor minibars and kitchenettes. Small rooms and poorly cleaned bathrooms. Substandard furniture with poor A/C, TV's and balconies. Shower can be a problem.

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5.5

"Service is adequate"

Fairly friendly, professional staff, but complaints about reception. Poorly managed with subpar restaurant service. Booking process should be better organized. Room service could have been improved. Recreation staff is nice. Concierge service could be more helpful. Hotel security can be an issue.

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5.2

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

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4.9

"Could use a good cleaning"

Bathrooms and pool area are inadequately clean. Untidy dining area but rooms are clean enough. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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4.6

"Amenities are not the best"

Outdated facilities, not accessible for those with handicaps. Good hotel grounds but the entrance area is not so good. Elevator in need of updating. Architecture not so nice.

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4.2

"Food could be better"

Poor dining experience, with dining area needing more cleaning and so-so desserts. Restaurant menu and prices are okay. Untasty beef dishes & steak. Bad snacks.

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3.7

"Value for money could be better"

Value for money could be better. Acceptable breakfast prices. Free internet. Normally priced food.

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3.6

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.5

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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2.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish.

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1.3

"Bar could improve"

Bar could improve.

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7.5

"Great location"

Great location. Pricey, inconvenient parking. Good dining out, sightseeing, and okay shopping nearby.

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6.4

"Service is adequate"

Friendly and acceptably professional service, with decent reception but lower quality management. Booking process should be better organized.

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6.2

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views. Inadequate minibars in older, poorly-maintained rooms. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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5.3

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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4.0

"Value for money could be better"

Value for money could be better. Acceptable breakfast prices. Free internet. Normally priced food.

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4.0

"Food could be better"

Food could be better. Restaurant menu and prices are okay. Untasty beef dishes & steak.

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3.9

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.9

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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2.6

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish.

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1.1

"Bar could improve"

Bar could improve.

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7.8

"Great location"

Good location, close to public transport. Pricey, inconvenient parking. Great sightseeing, restaurants and shopping nearby.

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5.7

"Service is adequate"

Relatively friendly and professional service. Guests complain about reception staff and management. Concierge service is average. Booking process should be better organized. Good shuttle service. Room service could have been improved.

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5.4

"Room is all right"

Rooms amply-sized and moderately tidy with excellent views. Poorly-maintained rooms with low rated beds, furniture, and TVs. Outdated rooms with poor kitchenettes, minibars and A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.6

"Could use a good cleaning"

Rooms relatively clean, but bathroom and pool area not clean enough. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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4.3

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

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4.2

"Value for money could be better"

Value for money could be better. Free internet. Acceptable breakfast prices. Normally priced food.

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4.0

"Amenities are not the best"

Subpar entrance area and older facilities, but wonderful grounds. Architecture not so nice.

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4.0

"Food could be better"

Food and menu are not highly reviewed. Normally priced food.

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3.8

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.1

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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1.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Hotel is relatively luxurious.

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1.6

"Bar could improve"

Bar could improve.

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7.9

"Great location"

Well-located, although unfortunately the parking isn't easy.

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5.6

"Room is all right"

Excellent views from decently sized rooms with okay beds. Poorly cleaned and maintained outdated rooms with subpar TV's. Small rooms and poorly cleaned bathrooms.

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5.5

"Service is adequate"

Service is relatively friendly. Guests complained about the staff at reception and housekeeping.

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5.3

"Comfortable"

Mediocre comfort, room sizes and beds. A bit too noisy and some complaints about the size of the bathrooms.

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4.5

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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3.8

"Value for money could be better"

Value for money could be better.

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2.2

"Breakfast can be improved"

Breakfast can be improved.

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2.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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