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6546 Fallsview Blvd , L2G3W2, Niagara Falls, Canada

Review Score

Based on 10552 reviews

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7.4

Location

7.5

2155 reviews

Room

6.7

4507 reviews

WiFi

6.0

143 reviews

Service

5.5

1845 reviews

Cleanliness

5.1

1033 reviews

Amenities

4.9

972 reviews

Food

4.5

289 reviews

Value for money

4.0

1358 reviews

Breakfast

3.3

297 reviews

Vibe

2.9

836 reviews

100% Verified Real Reviews

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7.5

"Great location"

Great location. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Reasonably accessible by car.

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6.7

"Room is all right"

Great views, with average beds, relatively well-sized and tidy enough. Old, poorly-maintained rooms with poor minibars and kitchenettes. Small rooms and poorly cleaned bathrooms. Substandard furniture with poor A/C, TV's and balconies. Shower can be a problem.

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6.0

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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5.5

"Service is adequate"

Fairly friendly, professional staff, but complaints about reception. Poorly managed with subpar restaurant service. Booking process should be better organized. Good shuttle service. Room service could have been improved. Hotel security can be an issue. Concierge service could be more helpful. Recreation staff is nice.

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5.1

"Quite clean"

Untidy dining area but rooms are clean enough. Hotel facilities could use a good clean. Bathrooms and pool area are inadequately clean. Wellness & sports facilities could use better cleaning.

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4.9

"Amenities are not the best"

Meeting & event facilities should be improved. Outdated facilities, not accessible for those with handicaps. Good hotel grounds but the entrance area is not so good. Elevator in need of updating. Architecture not so nice.

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4.5

"Food could be better"

Poor dining experience, with dining area needing more cleaning and so-so desserts. Restaurant menu and prices are okay. Beef dishes & steaks are all right. Bad snacks.

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4.0

"Value for money could be better"

Value for money could be better. Acceptable breakfast prices. Free internet. Normally priced food.

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3.3

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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2.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Hotel is relatively luxurious.

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7.3

"Great location"

Great location. Pricey, inconvenient parking. Great sightseeing, restaurants and shopping nearby.

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6.8

"Room is all right"

Great views, with average beds, relatively well-sized and tidy enough. Inadequate minibars in older, poorly-maintained rooms. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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6.0

"Service is adequate"

Relatively friendly and professional service. Guests complain about reception staff and management. Booking process should be better organized. Good shuttle service.

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5.4

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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4.9

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.5

"Amenities are not the best"

Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating. Architecture not so nice.

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4.1

"Food could be better"

Food could be better. Restaurant menu and prices are okay. Beef dishes & steaks are all right.

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4.0

"Value for money could be better"

Value for money could be better. Acceptable breakfast prices. Free internet. Normally priced food.

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3.3

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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2.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Hotel is relatively luxurious.

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7.8

"Great location"

Great location. Pricey, inconvenient parking. Great sightseeing, restaurants and shopping nearby.

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6.2

"Room is all right"

Rooms amply-sized and moderately tidy with excellent views. Poorly-maintained rooms with low rated beds, furniture, and TVs. Outdated rooms with poor kitchenettes, minibars and A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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4.9

"Service could be improved"

Complaints about reception service. Relatively friendly and professional service. Management should be more attentive. Booking process should be better organized. Room service could have been improved. Good shuttle service.

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4.9

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.4

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

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4.3

"Could use a good cleaning"

Rooms relatively clean, but bathroom and pool area not clean enough. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

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4.3

"Value for money could be better"

Value for money could be better. Acceptable breakfast prices. Free internet. Normally priced food.

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4.1

"Food could be better"

Food could be better. Restaurant menu and prices are okay.

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3.9

"Amenities are not the best"

Subpar entrance area and older facilities, but wonderful grounds.

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2.8

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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2.7

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Hotel is relatively luxurious.

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7.7

"Great location"

Well-located, although unfortunately the parking isn't easy.

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6.5

"Room is all right"

Excellent views from decently sized rooms with okay beds. Inadequately cleaned and maintained rooms and bathrooms.

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5.4

"Service is adequate"

Service is relatively friendly.

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4.8

"Could use a good cleaning"

Rooms could be cleaner.

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4.5

"Complaints about WiFi"

Complaints about WiFi.

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4.0

"Value for money could be better"

Value for money could be better.

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2.2

"Vibe is not too good"

Vibe is not too good.

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