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420 QUEEN STREET , 4000, Brisbane, Australia

Review Score

Based on 2933 reviews

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8.0

Pool

8.5

56 reviews

Location

8.4

725 reviews

Wellness Area

8.1

43 reviews

Room

6.4

1069 reviews

Service

5.8

476 reviews

Value for money

5.2

206 reviews

Amenities

5.1

225 reviews

Vibe

5.0

117 reviews

Cleanliness

4.9

273 reviews

WiFi

4.8

70 reviews

Food

4.0

35 reviews

100% Verified Real Reviews

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8.5

"Great pool"

Great but poorly cleaned pool.

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8.4

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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8.1

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

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6.4

"Room is all right"

Great views and balconies, and spacious, somewhat new rooms. Complaints about cleanliness, maintenance, and TVs. Average kitchenettes and beds, but furniture and A/C are not great. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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5.8

"Service is adequate"

The service was acceptably friendly and professional, with decent reception staff. Hotel security is ok. Housekeeping and management are lacking. Room service could have been improved. Standard laundry service. Booking process should be better organized.

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5.2

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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5.1

"Ordinary amenities"

Great grounds and decent buildings. Elevator in need of updating. Older facilities and unpleasant entrance area. Architecture not so nice.

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5.0

"Decent vibe"

Decent vibe. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier. Stylish hotel. Good for traveling with friends. Good for business people. Good choice for a city trip.

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4.9

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Moderately clean hotel facilities.

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4.8

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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4.0

"Food could be better"

Food could be better.

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8.6

"Great location"

Great location. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping.

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8.4

"Great pool"

Great pool.

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8.2

"Great wellness & sports facilities"

Great wellness & sports facilities.

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6.1

"Room is all right"

Clean enough, with decent beds and poorer televisions and air conditioning. Great views and balconies, and spacious, somewhat new rooms. Badly maintained and cleaned rooms with poor furnishings. Shower can be a problem.

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5.9

"Service is adequate"

The service was acceptably friendly and professional, with decent reception staff.

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5.7

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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5.3

"Decent vibe"

Decent vibe. Relatively modern hotel. Entrance area is not particularly attractive. Stylish hotel.

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5.1

"Ordinary amenities"

Okay buildings with a less impressive entrance area. Elevator in need of updating.

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5.0

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.9

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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8.4

"Great location"

Well-located, although unfortunately the parking isn't easy. Near downtown with great sightseeing and shopping.

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8.3

"Great pool"

Great pool.

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8.2

"Great wellness & sports facilities"

Great wellness & sports facilities.

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6.5

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Untidy, poorly-kept rooms with poor furniture and bathrooms. Shower can be a problem. Kitchenette is acceptable.

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5.3

"Ordinary amenities"

Average hotel building. Elevator in need of updating.

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5.1

"Fairly good value for money"

Fairly good value for money.

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5.1

"Service is adequate"

Complaints about the reception staff, but the service is somewhat friendly.

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4.8

"Vibe is not too good"

Vibe is not too good.

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4.5

"Could use a good cleaning"

Rooms could be cleaner.

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4.5

"Complaints about WiFi"

Wifi quality could be improved.

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8.7

"Great location"

Good location with shopping nearby but poor access to parking.

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6.8

"Comfortable"

Reasonably comfortable rooms with a tolerable noise level and standard beds. Spacious rooms.

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6.5

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Inadequately cleaned and maintained rooms and bathrooms.

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5.8

"Service is adequate"

Service is friendly enough, with acceptable reception staff.

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5.6

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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5.1

"Ordinary amenities"

Average hotel building.

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4.8

"Could use a good cleaning"

Rooms could be cleaner.

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4.8

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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8.6

"Great location"

Great location.

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6.8

"Comfortable"

Comfortable.

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6.3

"Room is all right"

Room is all right.

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5.7

"Service is adequate"

Service is adequate.

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