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420 QUEEN STREET , 4000, Brisbane, Australia

Review Score

Based on 3239 reviews

heart

8.0

Location

8.6

768 reviews

Wellness Area

8.0

40 reviews

Room

7.1

1167 reviews

WiFi

6.5

86 reviews

Service

5.9

516 reviews

Value for money

5.8

228 reviews

Cleanliness

4.7

288 reviews

Food

4.5

44 reviews

Breakfast

4.0

5 reviews

100% Verified Real Reviews

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8.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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8.0

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

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7.1

"Great room"

Large rooms with great balconies and views. A/C and furnishings are subpar, but rooms are decently clean with okay kitchenettes. Old, poorly maintained rooms with subpar TV's and minibars. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

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6.5

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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5.9

"Service is adequate"

Guests complain about reception and service professionalism. Management seems lacking, with badly rated housekeeping, but friendly service. Security is ok. Room service could have been improved. Laundry service can be improved. Booking process should be better organized. Recreation staff is nice.

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5.8

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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4.7

"Could use a good cleaning"

Rooms relatively clean, but bathroom and pool area not clean enough. Accommodation facilities could use a good clean.

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4.5

"Food could be better"

Food and menu are not highly reviewed.

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4.0

"Breakfast can be improved"

Breakfast can be improved.

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8.5

"Great location"

Great location near lots of shopping. Pricey, inconvenient parking.

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6.9

"Room is all right"

A/C and furnishings are subpar, but rooms are decently clean with okay kitchenettes. Large rooms with great balconies and views. Poor maintenance in somewhat out-of-date rooms, with poor TVs and bathroom cleanliness. Shower can be a problem.

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6.0

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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5.9

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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5.2

"Decent vibe"

Decent vibe. Accommodation could use some updating. Entrance area is not particularly attractive.

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5.1

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean accommodation facilities.

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5.0

"Regular internet service"

WiFi isn't great although it's reasonably priced.

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8.4

"Great location"

Good location with shopping nearby but poor access to parking.

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8.1

"Great wellness & sports facilities"

Great wellness & sports facilities.

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7.9

"Great pool"

Great pool.

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6.6

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Inadequately cleaned and maintained rooms and bathrooms. Shower can be a problem. Kitchenette is acceptable.

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5.7

"Fairly good value for money"

Fairly good value for money.

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5.5

"Ordinary amenities"

Ordinary amenities.

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5.4

"Service is adequate"

Complaints about the reception staff, but the service is somewhat friendly.

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4.5

"Complaints about WiFi"

Complaints about WiFi.

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4.4

"Could use a good cleaning"

Rooms could be cleaner.

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4.4

"Vibe is not too good"

Vibe is not too good.

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8.6

"Great location"

Well-located, although unfortunately the parking isn't easy.

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6.8

"Room is all right"

Rooms are quite clean and beds are standard. Rooms are spacious and have great views but are lacking in maintenance.

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6.0

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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5.7

"Service is adequate"

Complaints about the reception staff, but the service is somewhat friendly.

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5.2

"Ordinary amenities"

Ordinary amenities.

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5.1

"Quite clean"

Room cleanliness is acceptable.

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4.8

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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8.8

"Great location"

Great location.

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6.4

"Room is all right"

Room is all right.

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5.8

"Service is adequate"

Service is adequate.

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