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128 CHARLOTTE STREET , 4000, Brisbane, Australia

Review Score

Based on 2309 reviews

heart

8.2

Location

9.1

726 reviews

Service

7.5

537 reviews

Breakfast

7.1

7 reviews

Room

6.8

904 reviews

Food

5.2

43 reviews

WiFi

5.2

77 reviews

Amenities

4.1

291 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location. Centrally located, near restaurants, bars, and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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7.5

"Fantastic service"

Friendly service, especially good laundry service. Service, housekeeping and reception are all fine. Poorly managed with subpar restaurant service. Room service could have been improved.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.8

"Room is all right"

Rooms are somewhat clean if poorly maintained, with typical beds and poor TV's. Great views and balconies, and spacious, somewhat new rooms. Bathrooms are large but with substandard cleaning. Despite the decent kitchenettes, the A/C, minibars, and furniture are all subpar. Shower can be a problem.

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5.2

"Food is all right"

Poor dining experience with untidy dining area.

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5.2

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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4.1

"Amenities are not the best"

Poor hotel buildings and lobby, but new facilities. Elevator in need of updating.

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9.1

"Great location"

Well-located, although unfortunately the parking isn't easy. Central location with great sightseeing, dining out and shopping.

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7.9

"Fantastic service"

Service is acceptably professional but very friendly, with decent reception and housekeeping.

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7.0

"Great room"

Decent beds, cleanliness, and kitchenettes. Rooms are spacious, with nice views, but bathrooms are not great. Poorly-maintained rooms with subpar furniture and TVs. Shower can be a problem.

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5.4

"Regular internet service"

WiFi is decent and okay-priced.

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4.2

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.9

"Great location"

Well-located, although unfortunately the parking isn't easy. Near to the city centre with good shopping options nearby.

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7.5

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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5.7

"Room is all right"

Decent beds, cleanliness, and kitchenettes. Large rooms with beautiful balconies and charming views. Bathrooms are dirty and rooms in need of maintenance. Shower can be a problem.

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5.4

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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5.1

"Food is all right"

Food is all right.

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5.0

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.3

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.2

"Great location"

Good location with shopping nearby but poor access to parking.

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7.7

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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5.9

"Room is all right"

Moderately tidy rooms and kitchenettes but furniture and TVs substandard. Spacious, moderately new rooms, with nice views but average beds. Poor maintenance in rooms and bathrooms.

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5.7

"Quite clean"

Room cleanliness is acceptable.

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5.4

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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4.0

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.2

"Great location"

Great location.

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7.4

"Fantastic service"

Fantastic service.

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7.0

"Best value for money"

Fairly good value for money.

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6.9

"Room is all right"

Room is all right.

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