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128 CHARLOTTE STREET , 4000, Brisbane, Australia

Review Score

Based on 2330 reviews

heart

8.4

Pool

9.0

36 reviews

Location

9.0

688 reviews

Service

7.4

513 reviews

Room

6.6

892 reviews

Breakfast

6.2

9 reviews

WiFi

4.3

80 reviews

Amenities

4.2

275 reviews

100% Verified Real Reviews

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9.0

"Great pool"

Great pool.

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9.0

"Great location"

Great location. Centrally located, near restaurants, bars, and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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7.4

"Fantastic service"

Friendly service, especially good laundry service. Service, housekeeping and reception are all fine. Room service could have been improved. Management should be more attentive.

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6.6

"Room is all right"

Rooms are relatively clean and new, but ill-maintained, with poor furnishing. Big rooms with excellent views, excellent balconies, and excellent beds. Bathrooms are large but with substandard cleaning. TV's and minibars are poor. Shower can be a problem.

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6.2

"Breakfast is average"

Breakfast is average.

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4.3

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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4.2

"Amenities are not the best"

Beautiful grounds but poorly reviewed buildings. Elevator in need of updating. Beautiful architecture.

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8.9

"Great location"

Great location. Pricey, inconvenient parking. Shopping, restaurants and bars in the area are great.

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8.8

"Great pool"

Great pool.

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7.7

"Fantastic service"

Service is acceptably professional but very friendly, with decent reception and housekeeping.

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6.4

"Room is all right"

Moderately tidy rooms and kitchenettes but furniture and TVs substandard. Rooms are large with great views but rooms and bathrooms poorly-maintained. Very new rooms with excellent beds.

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4.7

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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4.2

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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8.6

"Great location"

Great location. Pricey, inconvenient parking. Near to the city centre with good shopping options nearby.

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7.3

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.4

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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5.5

"Room is all right"

Poorly-maintained, but clean enough rooms, and okay beds. Large rooms with beautiful balconies and charming views. Insufficiently clean bathrooms and subpar kitchenettes. Shower can be a problem.

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5.2

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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4.6

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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4.4

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.1

"Great location"

Great location near lots of shopping.

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7.4

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.7

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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6.0

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views. Rooms needing maintenance, with poorly reviewed bathrooms and TV's.

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4.7

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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4.0

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.1

"Great location"

Great location.

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6.8

"Room is all right"

Room is all right.

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6.5

"Fairly good value for money"

Fairly good value for money.

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