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20 TOMAREE STREET , 2315, Nelson Bay, Australia

Review Score

Based on 991 reviews

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8.0

Location

9.2

190 reviews

Service

8.2

204 reviews

Comfort

5.7

203 reviews

Room

5.4

399 reviews

Cleanliness

4.5

127 reviews

WiFi

4.2

20 reviews

Amenities

3.9

79 reviews

Food

2.6

20 reviews

Breakfast

2.5

6 reviews

Wellness Area

2.0

9 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location and easy parking. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby.

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8.2

"Fantastic service"

Service is great, except for some complaints about housekeeping. Reception and management are fine.

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5.7

"Comfortable"

Comfortable enough, with large rooms and bathrooms. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

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5.4

"Room is all right"

Decent rooms with standard TV's, but substandard maintenance. Poor beds in rooms needing some cleaning. Large, new rooms, and great views. Bathrooms are large but with substandard cleaning. Poorly rated A/C, minibars, and furniture. Poorly reviewed kitchenettes and balconies. Shower can be a problem.

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4.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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4.2

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.9

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. New facilities, and decent hotel grounds. Elevator is ok.

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2.6

"Food could be better"

Food could be better.

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2.5

"Breakfast can be improved"

Breakfast can be improved.

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2.0

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.2

"Great location"

Great location for shopping and parking was alright.

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8.4

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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5.4

"Comfortable"

Rooms are big and moderately comfortable. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

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4.9

"Room needs to be improved"

Bad bathrooms with deficient A/C and inadequately clean rooms. Rooms not well-kept, with poor beds and furniture. Large, new rooms, and great views. Shower can be a problem.

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4.7

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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4.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.1

"Complaints about WiFi"

Complaints about WiFi.

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9.3

"Great location"

Great location for shopping and parking was alright.

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8.1

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.8

"Ordinary pool"

Ordinary pool.

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6.0

"Comfortable"

Overall comfort is OK and rooms are large, yet with problems with noise and beds.

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5.5

"Room is all right"

Big enough rooms with awesome views. Complaints about maintenance and cleanliness in rooms and bathrooms. Beds, furniture and kitchenette are below average. Shower can be a problem.

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4.1

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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3.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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6.0

"Comfortable"

Comfortable.

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5.5

"Room is all right"

Room is all right.

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