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20 TOMAREE STREET , 2315, Nelson Bay, Australia

Review Score

Based on 956 reviews

heart

8.0

Location

9.6

196 reviews

Service

8.9

213 reviews

Comfort

5.9

182 reviews

Amenities

5.8

88 reviews

Room

5.7

377 reviews

Cleanliness

5.5

115 reviews

Food

4.5

19 reviews

Breakfast

3.5

6 reviews

WiFi

2.4

21 reviews

100% Verified Real Reviews

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9.6

"Great location"

Great location and easy parking. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby.

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8.9

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping.

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5.9

"Comfortable"

Comfortable enough, with large rooms and bathrooms. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

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5.8

"Ordinary amenities"

Hotel building and grounds are alright. Uninspiring entrance area, but updated facilities. Elevator is ok.

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5.7

"Room is all right"

Great views from big, updated, and acceptably clean rooms. Guests disliked the beds, furniture, minibar, and A/C. Bathrooms are large but with substandard cleaning. Subpar balconies in poorly maintained rooms. Acceptable TV's and kitchenettes. Shower can be a problem.

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5.5

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.5

"Food could be better"

Food could be better.

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3.5

"Breakfast can be improved"

Breakfast can be improved.

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2.4

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.5

"Great location"

Great location with good parking and shopping.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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5.9

"Ordinary amenities"

Average hotel building.

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5.6

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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5.6

"Comfortable"

Rooms are big and moderately comfortable. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

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5.3

"Room is all right"

Great views from big, updated, and acceptably clean rooms. Substandard furniture, beds and balcony. Rooms needing maintenance, with bad bathrooms and A/C. Shower can be a problem.

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4.2

"Food could be better"

Food could be better.

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2.6

"Complaints about WiFi"

Complaints about WiFi.

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9.6

"Great location"

Great location with good parking and shopping.

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8.8

"Fantastic service"

Friendly service and great reception.

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6.8

"Ordinary pool"

Ordinary pool.

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6.3

"Comfortable"

Overall comfort is OK and rooms are large, yet with problems with noise and beds.

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5.8

"Room is all right"

Generally mediocre rooms, although spacious with good views. Complaints about maintenance and cleanliness in rooms and bathrooms. Beds, furniture and kitchenette are below average. Shower can be a problem.

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5.4

"Ordinary amenities"

Average hotel building.

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4.9

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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6.2

"Comfortable"

Comfortable.

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5.9

"Room is all right"

Room is all right.

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