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20 TOMAREE STREET , 2315, Nelson Bay, Australia

Review Score

Based on 1125 reviews

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7.7

Location

9.3

210 reviews

Service

8.2

207 reviews

Comfort

5.8

217 reviews

Room

5.2

425 reviews

Amenities

5.1

89 reviews

Cleanliness

4.5

134 reviews

Food

4.0

23 reviews

WiFi

4.0

25 reviews

Breakfast

2.5

6 reviews

Wellness Area

1.1

8 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location and easy parking. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby.

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8.2

"Fantastic service"

Friendly service with great reception but subpar housekeeping.

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5.8

"Comfortable"

Comfortable enough, with large rooms and bathrooms. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

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5.2

"Room is all right"

Average rooms, poorly cleaned and maintained. Large, new rooms, and great views. Substandard furniture, beds and balcony. Bathrooms are large but with substandard cleaning. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

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5.1

"Ordinary amenities"

Low rated buildings and entrance area, with slightly outdated facilities. Elevator in need of updating.

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4.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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4.0

"Food could be better"

Food could be better.

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4.0

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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2.5

"Breakfast can be improved"

Breakfast can be improved.

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1.1

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.2

"Great location"

Great location with good parking and shopping.

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8.4

"Fantastic service"

Friendly service and great reception.

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5.7

"Comfortable"

Rooms are big and moderately comfortable. Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

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5.3

"Ordinary amenities"

Average hotel building.

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4.9

"Room needs to be improved"

Bad bathrooms with deficient A/C and inadequately clean rooms. Rooms not well-kept, with poor beds and furniture. Large, new rooms, and great views. Shower can be a problem.

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4.6

"Could use a good cleaning"

Rooms could be cleaner. Moderately clean hotel facilities.

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9.4

"Great location"

Great location with good parking and shopping.

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8.1

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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7.1

"Great pool"

Great pool.

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6.2

"Comfortable"

Overall comfort is OK and rooms are large, yet with problems with noise and beds.

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5.5

"Room is all right"

Big enough rooms with awesome views. Bathrooms and rooms are untidy. Beds, furniture and kitchenette are below average. Shower can be a problem.

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4.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.3

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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6.1

"Comfortable"

Comfortable.

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5.4

"Room is all right"

Room is all right.

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