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480 COLLINS STREET , 3000, Melbourne, Australia

Review Score

Based on 3049 reviews

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7.5

Location

9.3

814 reviews

Service

7.6

677 reviews

Value for money

6.5

271 reviews

Breakfast

6.4

154 reviews

Room

5.1

1411 reviews

Comfort

5.0

784 reviews

WiFi

5.0

78 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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7.6

"Fantastic service"

Friendly service. Decent management, reception, and restaurant service. Room service is average. Hotel security is ok. Standard laundry service.

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6.5

"Fairly good value for money"

Fairly good value for money. Internet is affordable. Acceptable breakfast prices. Food is a bit overpriced.

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6.4

"Breakfast is average"

Decent and moderately priced breakfast.

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5.1

"Room is all right"

Moderately clean and modern rooms with great beds and views. Small, poorly maintained rooms with subpar A/C and furnishing. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Good kitchenette. Adequate balcony. Acceptable minibar.

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5.0

"Comfortable"

Relatively comfortable, with good beds. Small rooms and bathrooms, with insufficient A/C and too much noise.

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5.0

"Regular internet service"

WiFi is decent and okay-priced.

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9.3

"Great location"

Great location. Centrally located, near restaurants, bars, and shopping. Easy car access but inadequate parking. Close to public transport and the train.

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7.9

"Fantastic service"

Reception is decent, with overall friendly and professional service. Room service is average. Great concierge service.

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6.5

"Fairly good value for money"

Fairly good value for money. Internet is affordable. Acceptable breakfast prices.

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6.5

"Breakfast is average"

Decent and moderately priced breakfast.

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5.0

"Room is all right"

Room need better maintenance, and minibars are not great. Small rooms and poorly cleaned bathrooms. Small rooms with insufficient A/C and subpar furniture. Beds and views are impressive, but cleanliness just so-so. Shower can be a problem. Good kitchenette. Balconies are fine and rooms are decent.

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5.0

"Regular internet service"

WiFi is decent and okay-priced.

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4.9

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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9.5

"Great location"

Great location near lots of shopping. Train station is close.

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7.9

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.6

"Breakfast is average"

Breakfast is average.

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6.5

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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5.4

"Comfortable"

Relatively comfortable, with good beds. Small rooms and bathrooms, with insufficient A/C and too much noise.

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5.2

"Room is all right"

The relatively modern rooms are clean enough and the beds are excellent. Small rooms and poorly cleaned bathrooms. Small, poorly maintained rooms with subpar A/C and furnishing. Shower can be a problem. Good kitchenette.

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5.1

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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8.9

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.8

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.4

"Breakfast is average"

Breakfast is average.

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6.1

"Fairly good value for money"

Fairly good value for money.

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5.1

"Comfortable"

Relatively comfortable, with good beds. Complaints about size and noisiness in rooms and bathrooms.

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4.7

"Amenities are not the best"

Amenities are not the best.

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4.6

"Room needs to be improved"

Small, poorly-maintained rooms with subpar furniture. Small rooms and poorly cleaned bathrooms. Awesome beds, and reasonably clean rooms. Good kitchenette. Shower can be a problem.

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2.5

"Pool should be renewed"

Pool should be renewed.

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9.2

"Great location"

Great location.

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7.7

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.4

"Fairly good value for money"

Fairly good value for money.

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5.0

"Room is all right"

Poor maintenance and small rooms and bathrooms. Comfortable beds. Good kitchenette.

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4.9

"More comfort would be nice"

Beds are good, but guests complain about room size and comfort.

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4.8

"Complaints about WiFi"

Complaints about WiFi.

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