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480 COLLINS STREET , 3000, Melbourne, Australia

Review Score

Based on 3588 reviews

heart

7.6

Location

9.3

816 reviews

WiFi

7.1

99 reviews

Service

7.0

683 reviews

Breakfast

6.4

170 reviews

Value for money

6.3

319 reviews

Room

5.3

1513 reviews

Comfort

5.0

839 reviews

Amenities

4.5

277 reviews

Bar and Beverages

3.3

8 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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7.1

"Good internet service"

Good internet service. Internet is affordable. Wifi quality could be improved.

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7.0

"Fantastic service"

Friendly service, especially in the restaurant. Reception and management are fine, but housekeeping is below average. Room service could have been improved. Concierge service is average. Booking process should be better organized. Great security.

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6.4

"Breakfast is average"

Decent and moderately priced breakfast.

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6.3

"Fairly good value for money"

Fairly good value for money. Internet is affordable. Acceptable breakfast prices. Food is a bit overpriced.

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5.3

"Room is all right"

Great beds, decent views, and reasonably clean rooms. Small rooms and poorly cleaned bathrooms. Small, badly maintained rooms with poor minibars. Below average furnishing, balconies, and A/C. Shower can be a problem. Good kitchenette.

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5.0

"Comfortable"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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4.5

"Amenities are not the best"

Poorly reviewed entrance area and poor handicap accessibility. Architecture not so nice. Great terraces and okay facilities. Adequate meeting & event facilities.

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3.3

"Bar could improve"

Bar could improve.

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9.4

"Great location"

Good location, close to public transport. Shopping, restaurants and bars in the area are great. Parking is rare.

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6.8

"Service is adequate"

Reception and service are alright. Service is professional and friendly.

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6.2

"Breakfast is average"

Breakfast is average.

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6.1

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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5.1

"Regular internet service"

WiFi is decent and okay-priced.

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5.0

"Room is all right"

Great beds, decent views, and reasonably clean rooms. Small rooms and poorly cleaned bathrooms. Small, badly maintained rooms with poor minibars. Below average furnishing, balconies, and A/C. Good kitchenette. Shower can be a problem.

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4.7

"More comfort would be nice"

Small rooms with comfort and noise issues. Lovely beds, but substandard room maintenance with poor A/C.

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4.4

"Amenities are not the best"

Amenities are not the best.

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9.4

"Great location"

Great location.

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7.4

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.5

"Fairly good value for money"

Fairly good value for money.

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6.3

"Breakfast is average"

Breakfast is average.

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5.5

"Regular internet service"

Regular internet service.

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5.4

"Room is all right"

Awesome beds, and reasonably clean rooms. Poor furnishing in small, poorly-maintained rooms with small bathrooms. Good kitchenette. Shower can be a problem.

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5.3

"Comfortable"

Great beds in a somewhat comfortable room, though room and bathroom size is lacking.

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4.8

"Amenities are not the best"

Amenities are not the best.

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8.8

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.3

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.1

"Fairly good value for money"

Fairly good value for money.

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5.3

"Comfortable"

Relatively comfortable, with good beds. Complaints about size and noisiness in rooms and bathrooms.

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5.0

"Room is all right"

Poor furnishing in small, poorly-maintained rooms with small bathrooms. Awesome beds, and reasonably clean rooms. Good kitchenette. Shower can be a problem.

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4.0

"Amenities are not the best"

Amenities are not the best.

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2.9

"Pool should be renewed"

Pool should be renewed.

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9.1

"Great location"

Great location.

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7.2

"Fantastic service"

Friendly service.

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6.3

"Fairly good value for money"

Fairly good value for money.

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5.1

"Regular internet service"

Regular internet service.

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4.8

"More comfort would be nice"

Small rooms and bathrooms with comfort issues.

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4.7

"Room needs to be improved"

Rooms and bathrooms are small.

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