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23-33 LONSDALE STREET , 3000, Melbourne, Australia

Review Score

Based on 2290 reviews

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8.1

Location

9.2

610 reviews

Service

7.8

447 reviews

Room

7.1

945 reviews

WiFi

6.4

73 reviews

Breakfast

6.1

18 reviews

Cleanliness

4.5

265 reviews

Amenities

4.3

215 reviews

Wellness Area

3.9

12 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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7.8

"Fantastic service"

Great management and friendly, professional staff. Laundry service can be improved. Housekeeping can be a problem. Room service could have been improved. Recreation staff is nice.

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7.1

"Great room"

Large but poorly maintained rooms, subpar furniture, and inadequate A/C. Great beds, minibars, and balconies with beautiful views. Poorly cleaned, outdated rooms with subpar TV's. Mediocre sized, poorly cleaned bathrooms. Kitchenette is acceptable. Shower can be a problem.

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6.4

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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6.1

"Breakfast is average"

Breakfast is average.

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4.5

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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4.3

"Amenities are not the best"

Uninspiring buildings and a so-so entrance area. Elevator in need of updating. Beautiful architecture.

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3.9

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.4

"Great location"

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby. Parking is rare.

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7.6

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping.

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7.3

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds. AC needs updating.

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6.9

"Room is all right"

Room is alright but room is poorly-maintained with deficient A/C and furniture. Big rooms with excellent views, excellent balconies, and excellent beds. Rooms and bathrooms are inadequately cleaned, with subpar TV's. Shower can be a problem. Kitchenette is acceptable.

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5.4

"Decent vibe"

Decent vibe.

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4.8

"Complaints about WiFi"

Wifi quality could be improved.

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4.4

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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4.2

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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9.2

"Great location"

Great location.

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7.6

"Fantastic service"

Friendly service.

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7.2

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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6.1

"Room is all right"

Decent, spacious rooms with comfy beds and excellent views. Untidy, poorly-kept rooms with poor furniture and bathrooms.

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4.9

"Vibe is not too good"

Vibe is not too good.

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4.3

"Could use a good cleaning"

Rooms could be cleaner. Hotel facilities could use a good clean.

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4.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.3

"Great location"

Great location.

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7.9

"Fantastic service"

Friendly service.

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7.3

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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6.6

"Room is all right"

Decent, spacious rooms with comfy beds and excellent views. Inadequately cleaned and maintained rooms and bathrooms. Kitchenette is acceptable.

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4.3

"Could use a good cleaning"

Rooms could be cleaner.

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4.2

"Amenities are not the best"

Hotel buildings could use some improvement.

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8.9

"Great location"

Great location.

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6.1

"Room is all right"

Room is all right.

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