BLVD KUKULCAN KM 16 ZH , 77500, Cancún, Benito Juárez, Mexico
Based on 3406 reviews
9.1
341 reviews
7.8
516 reviews
5.6
373 reviews
5.5
50 reviews
5.0
788 reviews
4.7
1110 reviews
4.6
151 reviews
4.0
276 reviews
3.7
17 reviews
3.3
918 reviews
2.8
176 reviews
2.7
332 reviews
9.1
Clean beach.
7.8
Great location. Close to the city centre, the beach, restaurants, and bars, with fantastic sightseeing. Not great access by car, with poorly rated parking. Parking should be cheaper.
5.6
Fairly good value for money. Relatively high internet cost. Well-priced food and beverages.
5.5
Breakfast is average.
5.0
Poor dining experience, largely due to dirty a dining area and poor sides. Acceptable menu with average desserts. Well-priced restaurant with great steak. Good snacks. Fish & seafood is acceptable.
4.7
Unprofessional, low rated restaurant service. Service is relatively friendly but housekeeping is not great. Guests complain about reception staff and management. Recreation staff is nice. Pool bar needs better service. Room service could have been improved. Booking process should be better organized. Great concierge service. Hotel security can be an issue. Service at the pool/beach should be improved.
4.6
Poor bar with subpar drinks. Pool bar needs better service. Affordable beverage prices.
4.0
Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean. Moderately clean pool area.
3.7
Poorly reviewed fitness area.
3.3
Complaints about maintenance and cleanliness in rooms and bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Guests complain about the furniture, balconies, beds, and TVs. Okay-sized rooms with good views. Shower can be a problem.
2.8
Wifi quality could be improved. Relatively high internet cost.
2.7
Poor beds, with complaints about A/C and noise. Average sized rooms.
8.9
Beautiful beach.
7.8
Great location.
6.0
Fairly good value for money. Affordable food. Relatively high internet cost.
5.3
OK vibe and a friendly atmosphere. Hotel could use some updating.
5.2
Decent food and menu. Affordable food.
5.0
Standard bar. Alcoholic drinks are not the best.
4.2
Rooms could be cleaner.
3.8
Unprofessional service, with poor housekeeping and reception. Service is relatively friendly.
3.1
Small, insufficiently clean, old rooms and poor minibars. Poorly-maintained rooms with problem bathrooms, beds, and A/C.
2.7
Wifi quality could be improved. Relatively high internet cost.
2.2
Small rooms, lacking comfort, with subpar beds and A/C.
9.2
Beautiful beach.
8.0
Great location.
6.1
Great grounds and decent buildings.
5.4
Fairly good value for money. Relatively high internet cost.
5.4
OK vibe and a friendly atmosphere. Hotel could use some updating.
5.3
Breakfast is average.
5.2
Service and reception staff are unprofessional, but quite friendly. Recreation staff is nice.
5.1
Food is all right.
3.6
Rooms could be cleaner.
3.6
Untidy, poorly-kept rooms with poor furniture and bathrooms. Okay-sized rooms with good views.
3.2
Rooms are decent sized but not rated very comfortable.
2.8
Wifi quality could be improved. Relatively high internet cost.
8.6
Great pool.
7.7
Great location.
5.4
Fairly good value for money. Relatively high internet cost.
5.3
Food is all right.
5.1
Service is relatively friendly.
3.4
Room needs to be improved.
3.4
More comfort would be nice.
3.0
Poor, over-priced WiFi.
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