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OASIS SMART

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AVE TULUM ESQ BRISAS , 77500, Cancún, Benito Juárez, Mexico

Review score

Based on 1732 hotel review

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8.5

Pool

9.6

195 reviews

Breakfast

9.2

245 reviews

Bar and Beverages

8.5

20 reviews

Location

8.5

336 reviews

Service

8.1

478 reviews

Amenities

7.0

141 reviews

Room

5.8

434 reviews

WiFi

4.3

62 reviews

100% Verified Real Reviews

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9.6

"Great pool"

Good pool, acceptably clean.

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9.2

"Tasty breakfast"

Great and affordable breakfast.

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8.5

"Bar is awesome"

Bar is awesome.

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8.5

"Great location"

Good location, close to public transport. Great shopping and near the city centre with decent sightseeing. Parking is good and affordable. Reasonably accessible by car. Beach is a bit far.

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8.1

"Fantastic service"

Professional service with decent reception and housekeeping. Smooth booking process. Room service is average. Good shuttle service.

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7.0

"Great amenities"

Hotel has an average building, generally, but an excellent conference centre. Hotel grounds are pleasant, but facilities are outdated. Elevator in need of updating. Beautiful architecture.

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5.8

"Room is all right"

Rooms with great views and excellent beds. Poorly-maintained rooms, with substandard A/C and televisions. Great furniture in spacious rooms. Shower can be a problem. Bathrooms are large but with substandard cleaning.

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4.3

"WiFi system needs upgrading"

WiFi system needs upgrading.

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9.4

"Great pool"

Great pool.

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9.3

"Tasty breakfast"

Tasty breakfast.

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8.7

"Great location"

Good location, close to public transport. Particularly good for shopping with average sightseeing options closeby. Parking is good and affordable. Reasonably accessible by car. Beach is a bit far.

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7.6

"Fantastic service"

Service is acceptably professional but very friendly, with decent reception and housekeeping.

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6.0

"Sufficient wellness & sports facilities"

Average wellness and fitness area.

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5.8

"Room is all right"

Rooms are generally OK, but with poor maintenance and TV's. Great beds, spacious rooms, and nice furniture. Bathrooms have cleanliness issues and A/C is lacking. Shower can be a problem.

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4.6

"WiFi system needs upgrading"

WiFi system needs upgrading.

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9.7

"Great pool"

Great pool.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.5

"Great location"

Great location.

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8.0

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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5.4

"Room is all right"

Mostly clean rooms with decent TV's. Large but inadequately maintained rooms, great beds, and insufficient A/C.

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5.0

"Comfortable"

Uncomfortable, with guests complaining about noise and the A/C. Comfortable beds in spacious rooms.

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9.4

"Great pool"

Great pool.

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9.1

"Tasty breakfast"

Tasty breakfast.

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8.4

"Great location"

Great location.

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8.0

"Fantastic service"

Service is professional and friendly.

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5.4

"Room is all right"

Decent, large, and clean rooms. Deficient A/C in poorly-maintained rooms.

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3.7

"WiFi system needs upgrading"

Wifi quality could be improved.

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