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AVE TULUM ESQ BRISAS , 77500, Cancún, Benito Juárez, Mexico

Review Score

Based on 2032 reviews

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8.5

Pool

9.3

224 reviews

Breakfast

9.2

291 reviews

Bar and Beverages

9.1

23 reviews

Value for money

9.0

223 reviews

Location

8.6

371 reviews

Service

7.7

535 reviews

Amenities

5.7

166 reviews

Room

5.5

500 reviews

WiFi

4.8

59 reviews

100% Verified Real Reviews

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9.3

"Great pool"

Great but poorly cleaned pool.

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9.2

"Tasty breakfast"

Great and affordable breakfast.

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9.1

"Bar is awesome"

Bar is awesome.

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9.0

"Best value for money"

Best value for money. Fair breakfast prices. Normally priced food.

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8.6

"Great location"

Great location. Near the city centre with nearby dining and shopping, and okay sightseeing. Parking is good and affordable. Near to public transport and the airport. Beach is a bit far.

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7.7

"Fantastic service"

Wonderful service and decent housekeepers. Reception is poor, as is the restaurant service. Decent management and adequately professional staff. Smooth booking process. Good shuttle service. Room service could have been improved. Concierge service could be more helpful.

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5.7

"Ordinary amenities"

Hotel has an average building, generally, but an excellent conference centre. Elevator in need of updating. Hotel grounds are pleasant, but facilities are outdated. Beautiful architecture.

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5.5

"Room is all right"

Large, somewhat clean rooms, great beds, and decent furniture. Outdated badly kept up rooms with inadequate televisions and air conditioners. Small rooms and poorly cleaned bathrooms. Balcony could be nicer.

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4.8

"Complaints about WiFi"

Complaints about WiFi.

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9.3

"Tasty breakfast"

Tasty breakfast.

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9.2

"Best value for money"

Best value for money.

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9.2

"Great pool"

Great pool.

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8.7

"Great location"

Good location, close to public transport. Shopping, restaurants and bars in the area are great. Parking is good and affordable. Reasonably accessible by car. Beach is a bit far.

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7.6

"Fantastic service"

Fantastic service. Service, housekeeping and reception are all fine.

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7.3

"Great wellness & sports facilities"

Great for wellness, with a decent fitness area.

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5.6

"Room is all right"

Rooms are standard overall, but very spacious with comfortable beds. Outdated, poorly maintained rooms with insufficient A/C.

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5.1

"Comfortable"

Decently comfortable, spacious rooms with great beds. Deficient A/C and too noisy rooms.

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4.9

"Complaints about WiFi"

Complaints about WiFi.

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9.5

"Great pool"

Great pool.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.8

"Great location"

Great location.

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7.4

"Fantastic service"

Staff are kind and fairly professional, but reception was lacking.

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5.1

"Room is all right"

Rooms are standard overall, but very spacious with comfortable beds. A/C and TV are subpar.

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9.3

"Great pool"

Great pool.

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9.1

"Tasty breakfast"

Tasty breakfast.

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8.5

"Great location"

Great location.

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7.7

"Fantastic service"

Friendly service.

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5.2

"Room is all right"

Decent, large, and clean rooms. Rooms needing maintenance, with bad bathrooms and A/C.

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4.2

"Complaints about WiFi"

Wifi quality could be improved.

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