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LOTE HOTELERO NO 7 FRACCIONAMIENTO PLAYACAR, 77710, Isla Mujeres, Mexico

Review Score

Based on 3612 reviews

heart

8.4

Beach

9.3

510 reviews

Location

8.8

456 reviews

Service

8.6

1398 reviews

Breakfast

7.0

51 reviews

Food

7.0

1036 reviews

Value for money

6.0

274 reviews

Room

4.9

996 reviews

Comfort

3.9

285 reviews

Wellness Area

3.5

28 reviews

WiFi

2.6

197 reviews

100% Verified Real Reviews

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9.3

"Beautiful beach"

Clean beach. No good beach sports.

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8.8

"Great location"

Great location. Near city centre with nearby beaches, restaurants, bars, and shopping.

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8.6

"Fantastic service"

Great, friendly housekeeping. Great, professional waitstaff and bartenders. Recreation staff is nice. Poor reception but decent management. Booking process should be better organized. Hotel security is ok. Room service is average. Concierge service is average. Childcare is fair.

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7.0

"Tasty breakfast"

Great and affordable breakfast.

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7.0

"Delicious food"

Great food, with okay snacks. Great menu, especially the seafood. Average dining experience. Desserts, fruits and sides are poorly reviewed. Well-priced, clean restaurant. Bad pasta. Vegetables are average.

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6.0

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost. Food and breakfast are well-priced.

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4.9

"Room needs to be improved"

Poorly-maintained rooms with low rated beds, furniture, and TVs. Small, old rooms with deficient A/C and minibars. Small rooms and poorly cleaned bathrooms. Great balconies with pleasant views. Shower can be a problem.

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3.9

"More comfort would be nice"

Room is acceptable, but beds have issues with comfort. Small rooms and bathrooms with inadequate A/C.

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3.5

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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2.6

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.5

"Beautiful beach"

Beautiful beach.

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9.0

"Great location"

Great location. Great shopping at the nearby city centre, and close to the beach.

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8.5

"Fantastic service"

Friendly, professional service, though reception is subpar. Recreation staff is nice.

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7.4

"Tasty breakfast"

Tasty breakfast.

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5.7

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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5.2

"Room is all right"

Rooms are generally OK, but with poor maintenance and TV's. Rooms are tidy but showing their age with uncomfortable beds and bad bathrooms.

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4.3

"More comfort would be nice"

Room is acceptable, but beds have issues with comfort.

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2.4

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.1

"Beautiful beach"

Beautiful beach.

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8.8

"Fantastic service"

Service is welcoming but the reception is subpar. Recreation staff is nice.

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8.8

"Great location"

Great location.

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7.4

"Delicious food"

Uninspiring menu, but good food nonetheless.

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7.0

"Awesome vibe"

OK vibe and a friendly atmosphere.

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6.1

"Fairly good value for money"

Fairly good value for money.

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4.7

"Room needs to be improved"

Rooms need regular maintenance.

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3.9

"More comfort would be nice"

More comfort would be nice.

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9.4

"Beautiful beach"

Beautiful beach.

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8.5

"Fantastic service"

Friendly service.

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6.8

"Food is all right"

Food is all right.

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4.9

"Room needs to be improved"

Room needs to be improved.

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