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LOTE HOTELERO NO 7 FRACCIONAMIENTO PLAYACAR, 77710, Isla Mujeres, Mexico

Review Score

Based on 2731 reviews

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8.6

Beach

9.2

406 reviews

Location

8.6

381 reviews

Service

8.5

965 reviews

Breakfast

7.9

39 reviews

Food

6.9

671 reviews

Room

6.9

595 reviews

Value for money

5.5

226 reviews

Comfort

5.0

185 reviews

Wellness Area

3.7

27 reviews

WiFi

3.6

163 reviews

100% Verified Real Reviews

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9.2

"Beautiful beach"

Lovely, clean beach which is great for sports.

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8.6

"Great location"

Great location. Central location near the beach, with great shopping and sightseeing nearby.

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8.5

"Fantastic service"

Well-managed, with professional, cheery service and thorough housekeeping. Recreation staff is nice. Reception should be more attentive. Great service at restaurant and pool, and excellent bar tenders. Booking process should be better organized. Hotel security is ok. Concierge service could be more helpful.

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7.9

"Tasty breakfast"

Great and affordable breakfast.

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6.9

"Food is all right"

Decent food, but awesome dining experience in a clean dining area. Menu is OK with reasonable desserts, but sides are not recommended. Affordable food and okay snacks. Pasta is ok. Pizza is ok. Fish & seafood is acceptable.

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6.9

"Room is all right"

Decent, clean rooms with okay beds and great views. Small rooms with below average bathrooms and poor maintenance. Average minibars and furniture. A/C and TV are subpar.

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5.5

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost. Food and breakfast are well-priced.

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5.0

"Comfortable"

Beds are decent and generally comfortable. Small, noisy rooms with poor A/C.

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3.7

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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3.6

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.3

"Beautiful beach"

Clean beach.

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8.8

"Fantastic service"

Restaurant service is friendly and professional. Recreation staff is nice. Reception should be more attentive.

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8.6

"Clean"

Clean hotel facilities. Clean rooms.

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8.3

"Great location"

Great location. Great shopping at the nearby city centre, and close to the beach.

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7.1

"Great room"

Rooms are tidy and of average size. Standard beds, furniture, and rooms. Rooms needing maintenance, with poorly reviewed bathrooms and TV's.

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5.8

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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5.6

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy.

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4.2

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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2.8

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.9

"Beautiful beach"

Beautiful beach.

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8.6

"Great location"

Great location.

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8.4

"Fantastic service"

Service is welcoming but the reception is subpar.

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7.7

"Awesome vibe"

Awesome vibe.

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7.3

"Delicious food"

Uninspiring menu, but good food nonetheless.

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6.1

"Room is all right"

Poorly maintained, so-so rooms.

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5.6

"Fairly good value for money"

Fairly good value for money.

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4.6

"More comfort would be nice"

Noisy room lacking in comfort.

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8.5

"Fantastic service"

Fantastic service.

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6.4

"Room is all right"

Room is all right.

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