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LOTE HOTELERO NO 7 FRACCIONAMIENTO PLAYACAR, 77710, Isla Mujeres, Mexico

Review Score

Based on 3226 reviews

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8.4

Location

8.7

411 reviews

Service

8.6

1239 reviews

Breakfast

7.4

47 reviews

Food

7.0

934 reviews

Value for money

5.4

246 reviews

Room

5.1

906 reviews

Wellness Area

4.3

30 reviews

Comfort

3.7

252 reviews

WiFi

2.0

180 reviews

100% Verified Real Reviews

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8.7

"Great location"

Great location. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby.

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8.6

"Fantastic service"

Great, friendly housekeeping. Recreation staff is nice. Great, professional waitstaff and bartenders. Poor reception but decent management. Booking process should be better organized. Hotel security is ok. Concierge service is average.

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7.4

"Tasty breakfast"

Great and affordable breakfast.

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7.0

"Delicious food"

Dining experience is typical, as is the seafood. Menu and snacks are alright. Desserts, fruits and sides are poorly reviewed. Well-priced, clean restaurant. Bad pasta. Pizza is not the best. Vegetables are average.

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5.4

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost. Food and breakfast are well-priced.

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5.1

"Room is all right"

Decent but inadequately maintained rooms, with poor beds. Small rooms with poor furniture, A/C, and TV's. Small rooms and poorly cleaned bathrooms. Great balconies with great views, but there are complaints about the age of the rooms and the minibars. Shower can be a problem.

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4.3

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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3.7

"More comfort would be nice"

Room is acceptable, but beds have issues with comfort. Small rooms and bathrooms with inadequate A/C.

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2.0

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.4

"Beautiful beach"

Beautiful beach.

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8.9

"Great location"

Great location. Great shopping at the nearby city centre, and close to the beach.

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8.5

"Fantastic service"

Friendly, professional service, though reception is subpar. Recreation staff is nice.

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7.7

"Tasty breakfast"

Tasty breakfast.

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5.1

"Room is all right"

Rooms are generally OK, but with poor maintenance and TV's. Rooms are tidy but showing their age with uncomfortable beds and bad bathrooms.

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5.0

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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4.0

"More comfort would be nice"

Uncomfortable, noisy rooms with poor beds.

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1.9

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.2

"Beautiful beach"

Beautiful beach.

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8.7

"Great location"

Great location.

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8.6

"Fantastic service"

Friendly service.

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7.3

"Delicious food"

Uninspiring menu, but good food nonetheless.

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6.8

"Decent vibe"

OK vibe and a friendly atmosphere.

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5.8

"Fairly good value for money"

Fairly good value for money.

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4.7

"Room needs to be improved"

Rooms need regular maintenance.

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3.5

"More comfort would be nice"

More comfort would be nice.

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8.6

"Fantastic service"

Fantastic service.

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6.7

"Food is all right"

Food is all right.

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4.9

"Room needs to be improved"

Room needs to be improved.

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