facebook
cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

KM 17.5 CARRETERA SUR SAN FRANCISCO PALANCAR , 77600, Cozumel, Mexico

Review Score

Based on 1746 reviews

heart

8.7

Beach

8.8

246 reviews

Cleanliness

8.5

98 reviews

Location

8.4

227 reviews

Comfort

8.2

139 reviews

Room

8.0

294 reviews

Service

7.6

445 reviews

Food

6.6

435 reviews

Breakfast

5.6

19 reviews

WiFi

3.8

61 reviews

100% Verified Real Reviews

grey circle

8.8

"Beautiful beach"

Lovely, clean beach which is great for sports.

grey circle

8.5

"Clean"

Clean hotel facilities. Clean rooms. Pool in need of cleaning.

grey circle

8.4

"Great location"

Great location with good access by car. Close to the beach, with great shopping and sightseeing nearby. City centre is hard to reach.

grey circle

8.2

"Rather comfortable"

Comfortable, spacious rooms, but deficient A/C. Tranquil room with excellent beds and sizable bathrooms.

grey circle

8.0

"Great room"

Modern, spacious, and tidy rooms with well-stocked minibars. Wonderful beds and great balconies with good views, but mediocre furniture. Large, so-so bathroom. Poorly-maintained rooms, with substandard A/C and televisions. Great shower.

grey circle

7.6

"Fantastic service"

Good and friendly pool/beach service. Decent reception but complaints about management. Recreation staff is nice. Old, neglected rooms with uncomfortable beds, yet lovely views. Booking process should be better organized. Room service could have been improved.

grey circle

6.6

"Food is all right"

Adequate menu with an alright dining experience. Fish & seafood is acceptable.

grey circle

5.6

"Breakfast is average"

Breakfast is average.

grey circle

3.8

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

grey circle

9.0

"Beautiful beach"

Beautiful beach.

grey circle

8.6

"Great amenities"

Nice building.

grey circle

8.4

"Great location"

Great location.

grey circle

8.0

"Rather comfortable"

Rather comfortable.

grey circle

7.7

"Fantastic service"

Fantastic service.

grey circle

7.3

"Great room"

Great room.

grey circle

6.3

"Food is all right"

Decent food and menu.

grey circle

8.8

"Beautiful beach"

Beautiful beach.

grey circle

8.4

"Great location"

Great location.

grey circle

7.8

"Rather comfortable"

Rather comfortable.

grey circle

7.4

"Great room"

Great room.

grey circle

7.2

"Fantastic service"

Fantastic service.

grey circle

6.8

"Food is all right"

Food is all right.

Upload your photos

Browse OCCIDENTAL GRAND COZUMEL traveller photo gallery

Photos from travellers