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KM 17.5 CARRETERA SUR SAN FRANCISCO PALANCAR , 77600, Cozumel, Mexico

Review Score

Based on 2565 reviews

heart

9.0

Beach

8.6

277 reviews

Location

7.9

239 reviews

Service

7.5

757 reviews

Room

6.0

446 reviews

Breakfast

5.9

38 reviews

Food

5.7

592 reviews

WiFi

2.6

64 reviews

100% Verified Real Reviews

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8.6

"Beautiful beach"

Lovely, clean beach which is great for sports.

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7.9

"Great location"

Great location somewhat accessible by car. Great nearby restaurants, bars, and shopping right by beach. City centre is hard to reach.

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7.5

"Fantastic service"

Friendly service overall, but bar and restaurant service are so-so. Recreation staff is nice. Guests complain about reception staff and management. Great concierge service. Childcare is fair. Good pool/beach service.

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6.0

"Room is all right"

Decent rooms with okay views and beds. Spacious, clean rooms with nice furniture. Bathrooms are large but with substandard cleaning. Poorly-maintained rooms, with substandard A/C and televisions. Shower was ok. Good minibar.

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5.9

"Breakfast is average"

Breakfast is average.

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5.7

"Food is all right"

Poor dining experience with uninteresting menus and bad side dishes. Fish & seafood is acceptable. Food is affordable but snacks not great. Untasty pork dishes and an insufficiently clean dining area. Untasty beef dishes & steak.

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2.6

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.8

"Beautiful beach"

Beautiful beach.

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8.0

"Great amenities"

Great amenities.

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7.9

"Great location"

Great location.

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7.6

"Fantastic service"

Fantastic service.

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7.5

"Awesome vibe"

Awesome vibe.

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6.1

"Room is all right"

Room is all right.

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5.2

"Food is all right"

Poor menus and okay food.

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8.5

"Beautiful beach"

Beautiful beach.

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7.5

"Great location"

Great location.

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7.3

"Fantastic service"

Friendly service.

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6.2

"Room is all right"

Room is all right.

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5.7

"Food is all right"

Food is all right.

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