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25 Surf Parade , 4218, Broadbeach, Australia

Review Score

Based on 821 reviews

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9.0

Location

9.7

324 reviews

Wellness Area

9.2

45 reviews

Room

7.5

370 reviews

Service

7.4

129 reviews

Cleanliness

6.8

117 reviews

WiFi

3.2

37 reviews

100% Verified Real Reviews

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9.7

"Great location"

Good location, close to public transport. Excellent location with good bars, restaurants, shopping and beaches nearby. Parking is good and affordable.

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9.2

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

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7.5

"Great room"

Great balconies and views in large, updated rooms. Clean enough, with decent beds and poorer televisions and air conditioning. Badly maintained and cleaned rooms with poor furnishings. Kitchenette is acceptable. Shower can be a problem.

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7.4

"Fantastic service"

Efficient, friendly service with a nice reception. Poor management, but okay housekeeping.

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6.8

"Quite clean"

Rooms and pool area moderately clean but bathrooms are poorly cleaned. Clean hotel facilities.

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3.2

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.6

"Great pool"

Great pool.

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9.6

"Great location"

Great location and easy parking. Great nearby restaurants, bars, and shopping right by beach.

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9.2

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.3

"Great amenities"

Great amenities.

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7.6

"Awesome vibe"

Awesome vibe. Modern Hotel.

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7.4

"Great room"

Great views from big, updated, and acceptably clean rooms. Average kitchenettes and beds, but furniture and A/C are not great. Bathrooms are dirty and rooms in need of maintenance.

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7.4

"Fantastic service"

Friendly service and great reception.

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7.0

"Clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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9.7

"Great location"

Great location and easy parking. Great nearby restaurants, bars, and shopping right by beach.

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7.3

"Fantastic service"

Great service, especially at reception.

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6.7

"Room is all right"

Decent beds, cleanliness, and kitchenettes. Spacious rooms with excellent views. Guests disliked the TVs and furnishing, as well as bathroom cleanliness.

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5.2

"Food is all right"

Food is all right.

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2.9

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.7

"Great location"

Great location.

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7.7

"Great room"

Large rooms with nice views and OK beds.

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7.7

"Rather comfortable"

Spacious, comfortable room with acceptable beds.

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7.5

"Fantastic service"

Friendly service.

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3.2

"Complaints about WiFi"

Complaints about WiFi.

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