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138-140 Sussex Gardens , W2 1UB, London, United Kingdom

Review Score

Based on 811 reviews

heart

7.3

Location

9.5

277 reviews

Cleanliness

9.3

141 reviews

Service

7.4

217 reviews

Amenities

6.1

47 reviews

Room

4.3

311 reviews

Food

3.9

55 reviews

WiFi

3.8

117 reviews

Comfort

3.1

199 reviews

Breakfast

3.0

222 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location with good access by car. Close to public transport and the train. Near enough to the city centre, with great sightseeing, shopping, and dining.

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9.3

"Clean"

Clean hotel facilities. Clean rooms and bathrooms.

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7.4

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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6.1

"Ordinary amenities"

Great grounds and decent buildings. Well-suited elevator.

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4.3

"Room needs to be improved"

Neglected, small, aged rooms, yet very well cleaned. Bathrooms are small but clean. The beds, A/C, TV, and minibar are all disappointing. Great shower. Conventional furniture.

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3.9

"Food could be better"

Food and menu are not highly reviewed. Bad desserts & fruits. Side dishes are all right.

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3.8

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.1

"More comfort would be nice"

Room is acceptable, but beds have issues with comfort. Small rooms and bathrooms with inadequate A/C.

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3.0

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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9.5

"Great location"

Great location, close to the train station.

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7.8

"Fantastic service"

Fantastic service.

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7.3

"Best value for money"

Best value for money.

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4.3

"Room needs to be improved"

Room needs to be improved.

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3.2

"Breakfast can be improved"

Breakfast can be improved.

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9.5

"Great location"

Great location.

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7.4

"Best value for money"

Best value for money.

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3.9

"Room needs to be improved"

Room needs to be improved.

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9.4

"Clean"

Clean.

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