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138-140 Sussex Gardens , W2 1UB, London, United Kingdom

Review Score

Based on 798 reviews

heart

7.2

Location

9.7

288 reviews

Cleanliness

9.0

142 reviews

Service

7.5

207 reviews

Value for money

6.7

130 reviews

Room

4.2

314 reviews

WiFi

3.7

119 reviews

Comfort

3.0

204 reviews

Breakfast

3.0

242 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location with good access by car. Close to public transport and the train. Near city centre with great sightseeing and nearby restaurants.

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9.0

"Clean"

Clean hotel facilities. Clean rooms and bathrooms.

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7.5

"Fantastic service"

Great, friendly wait staff and housekeeping. Average reception and service professionalism is typical.

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6.7

"Fairly good value for money"

Fairly good value for money. Internet is affordable. Fair breakfast prices.

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4.2

"Room needs to be improved"

Rooms tidy yet lacking maintenance, small with poor beds. Small but clean bathrooms. Substandard furniture, A/C, minibar and TV's. Shower was ok.

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3.7

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.0

"More comfort would be nice"

Poor comfort, particularly beds, and cramped bathrooms. Rooms quiet yet cramped and with substandard A/C.

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3.0

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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9.7

"Great location"

Great location.

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7.9

"Fantastic service"

Fantastic service.

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6.9

"Fairly good value for money"

Fairly good value for money.

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4.3

"Room needs to be improved"

Room needs to be improved.

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3.3

"Breakfast can be improved"

Breakfast can be improved.

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3.2

"More comfort would be nice"

More comfort would be nice.

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9.7

"Great location"

Great location, close to the train station.

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7.2

"Fantastic service"

Fantastic service.

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6.8

"Fairly good value for money"

Fairly good value for money.

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4.8

"Food could be better"

Food could be better.

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4.1

"Room needs to be improved"

Room needs to be improved.

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3.0

"Breakfast can be improved"

Breakfast can be improved.

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2.6

"More comfort would be nice"

More comfort would be nice.

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9.1

"Clean"

Clean.

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4.4

"Room needs to be improved"

Room needs to be improved.

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