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138-140 Sussex Gardens , W2 1UB, London, United Kingdom

Review Score

Based on 795 reviews

heart

7.3

Location

9.6

282 reviews

Cleanliness

9.4

140 reviews

Service

7.5

207 reviews

Amenities

6.3

49 reviews

WiFi

5.8

114 reviews

Room

5.3

305 reviews

Comfort

3.4

189 reviews

Food

3.4

50 reviews

Breakfast

3.1

224 reviews

Bar and Beverages

1.4

5 reviews

100% Verified Real Reviews

grey circle

9.6

"Great location"

Great location with good access by car. Close to public transport and the train. Near the city centre and great nearby nightlife.

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9.4

"Clean"

Clean hotel facilities. Clean rooms and bathrooms.

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7.5

"Fantastic service"

Friendly and moderately professional service, with okay reception and excellent housekeeping.

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6.3

"Ordinary amenities"

Okay buildings with a less impressive entrance area. Well-suited elevator.

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5.8

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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5.3

"Room is all right"

Clean, reasonable rooms. Small, poorly maintained rooms with subpar beds and furnishing. Bathrooms are small but clean. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower was ok.

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3.4

"More comfort would be nice"

Room is acceptable, but beds have issues with comfort. Small rooms and bathrooms with inadequate A/C.

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3.4

"Food could be better"

Food and menu are not highly reviewed. Bad desserts & fruits.

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3.1

"Breakfast can be improved"

Breakfast affordable but not highly reviewed.

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1.4

"Bar could improve"

Bar could improve.

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9.6

"Great location"

Great location, close to the train station.

grey circle

7.8

"Fantastic service"

Fantastic service.

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4.7

"Room needs to be improved"

Room needs to be improved.

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3.2

"Breakfast can be improved"

Breakfast can be improved.

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9.1

"Great location"

Great location.

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7.4

"Best value for money"

Best value for money.

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4.0

"Room needs to be improved"

Room needs to be improved.

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2.9

"More comfort would be nice"

More comfort would be nice.

grey circle

9.5

"Clean"

Clean.

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7.0

"Fantastic service"

Service is adequate.

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