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132 E TRADE STREET , 28202, Charlotte, United States of America

Review Score

Based on 1616 reviews

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7.9

Location

8.8

363 reviews

Service

8.3

433 reviews

Food

8.2

60 reviews

Breakfast

6.4

37 reviews

Cleanliness

5.6

138 reviews

Amenities

5.2

104 reviews

Room

5.0

465 reviews

Comfort

4.6

192 reviews

Value for money

4.1

115 reviews

WiFi

4.0

33 reviews

Vibe

2.8

142 reviews

Pool

1.6

48 reviews

100% Verified Real Reviews

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8.8

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking.

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8.3

"Fantastic service"

Good, friendly service, particularly in the restaurant, although housekeeping is poor. Well-managed with a nice reception and professional service, particularly at the bar. Valet service could be better. Room service is perfect. Booking process should be better organized. Hotel security is ok. Recreation staff is nice.

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8.2

"Delicious food"

Menu is so-so, but food is great, particularly the desserts.

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6.4

"Breakfast is average"

Breakfast is average.

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5.6

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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5.2

"Ordinary amenities"

Outdated facilities and entrance area. Elevator is ok. Architecture not so nice.

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5.0

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. Kitchenette, minibar, A/C and furniture not great quality. Shower can be a problem.

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4.6

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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4.1

"Value for money could be better"

Value for money could be better. Internet is affordable.

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4.0

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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2.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Luxury hotel. Good for business people.

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1.6

"Pool should be renewed"

Pool should be renewed.

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8.6

"Great location"

Great location, near nice bars and restaurants. Parking is rare.

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7.8

"Fantastic service"

Efficient, friendly service with a nice reception. Valet service could be better.

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5.7

"Breakfast is average"

Breakfast is average.

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5.5

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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5.1

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Small rooms and bathrooms, with poor quality minibars. Old, poorly maintained rooms.

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4.9

"More comfort would be nice"

Small suites with problems of comfort and noise. Average beds.

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4.7

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area.

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4.4

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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4.1

"Value for money could be better"

Value for money could be better. Internet is affordable.

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2.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive.

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9.0

"Great location"

Great location.

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7.9

"Fantastic service"

Friendly service. Valet service could be better.

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6.6

"Breakfast is average"

Breakfast is average.

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5.4

"Quite clean"

Room cleanliness is acceptable.

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5.3

"Ordinary amenities"

Average hotel building.

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4.7

"Room needs to be improved"

Old, small rooms and bathrooms. Views are good, menus are average, and rooms are acceptably clean.

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4.1

"More comfort would be nice"

Less comfortable, small bathrooms and rooms with average beds.

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4.0

"Value for money could be better"

Value for money could be better.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.9

"Great location"

Great location.

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8.2

"Fantastic service"

Friendly service.

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5.5

"Quite clean"

Quite clean.

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4.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.9

"More comfort would be nice"

Small and uncomfortable rooms.

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3.9

"Room needs to be improved"

Poorly maintained, old, small rooms with poor bathrooms.

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2.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.6

"Fantastic service"

Friendly service.

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8.6

"Great location"

Well-located, although unfortunately the parking isn't easy.

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4.8

"More comfort would be nice"

More comfort would be nice.

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4.7

"Room needs to be improved"

Room needs to be improved.

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4.7

"Amenities are not the best"

Amenities are not the best.

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3.7

"Value for money could be better"

Value for money could be better.

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2.6

"Vibe is not too good"

Vibe is not too good.

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