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132 E TRADE STREET , 28202, Charlotte, United States of America

Review Score

Based on 2191 reviews

heart

8.0

Location

8.9

418 reviews

Service

8.6

556 reviews

Food

7.8

70 reviews

Wellness Area

7.3

17 reviews

Breakfast

7.0

42 reviews

Bar and Beverages

6.8

48 reviews

Room

6.6

586 reviews

Cleanliness

5.9

159 reviews

WiFi

5.8

32 reviews

Pool

5.7

100 reviews

Amenities

5.7

178 reviews

Vibe

5.1

188 reviews

Comfort

4.6

234 reviews

Value for money

4.5

126 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking.

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8.6

"Fantastic service"

Management and bar service are friendly. Professional service with great waitstaff and management, but so-so housekeeping. Valet service is ok. Room service is perfect. Booking process should be better organized. Recreation staff is nice. Great hotel security.

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7.8

"Delicious food"

Great menu with excellent food, especially dessert.

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7.3

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.0

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.8

"Standard bar"

Standard bar. Good bar service.

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6.6

"Room is all right"

Moderately-sized rooms with TV's but badly-maintained with substandard furniture. Beds and views are impressive, but cleanliness just so-so. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Shower was ok.

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5.9

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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5.8

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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5.7

"Ordinary pool"

Ordinary pool.

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5.7

"Ordinary amenities"

Okay buildings and entrance area. Generally old facilities, although conference area was good. Unspectacular architecture. Elevator in need of updating.

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5.1

"Decent vibe"

Decent vibe. Hotel could use some updating. Atmosphere could be friendlier. Entrance area is ok. Stylish hotel. Luxurious Hotel. Luxury hotel. Good for business people. Good choice for a city trip.

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4.6

"More comfort would be nice"

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Average-sized rooms with great beds.

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4.5

"Value for money could be better"

Value for money could be better. Internet is affordable. Acceptable breakfast prices.

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8.9

"Great location"

Great location, near nice bars and restaurants. Parking is rare.

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8.2

"Fantastic service"

Friendly service, and reception was okay. Valet service could be better.

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6.6

"Breakfast is average"

Breakfast is average.

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5.9

"Room is all right"

Beds and views are impressive, but cleanliness just so-so. Aged, poorly-maintained rooms with bad minibars and awful bathrooms.

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5.7

"Quite clean"

Room cleanliness is acceptable. Moderately clean hotel facilities.

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5.6

"Ordinary amenities"

Average hotel building.

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4.6

"More comfort would be nice"

Good beds, but noisy and not very comfortable rooms.

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4.5

"Value for money could be better"

Value for money could be better. Internet is affordable.

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4.3

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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3.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.7

"Great location"

Great location.

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8.5

"Fantastic service"

Fantastic service.

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5.5

"Ordinary amenities"

Average hotel building.

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5.2

"Room is all right"

OK rooms, though old with poor bathrooms.

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4.3

"More comfort would be nice"

More comfort would be nice.

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3.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.9

"Great location"

Great location.

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8.4

"Fantastic service"

Friendly service.

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5.7

"Room is all right"

Room is all right.

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4.6

"More comfort would be nice"

More comfort would be nice.

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4.2

"Vibe is not too good"

Vibe is not too good.

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8.8

"Fantastic service"

Friendly service.

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8.5

"Great location"

Well-located, although unfortunately the parking isn't easy.

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5.5

"Room is all right"

Room is all right.

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5.1

"Ordinary amenities"

Average hotel building.

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4.1

"Value for money could be better"

Value for money could be better.

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