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132 E TRADE STREET , 28202, Charlotte, United States of America

Review Score

Based on 2272 reviews

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8.1

Location

8.9

423 reviews

Service

8.5

574 reviews

Breakfast

7.5

38 reviews

Bar and Beverages

7.4

54 reviews

Food

7.2

65 reviews

Room

6.8

601 reviews

Cleanliness

6.2

154 reviews

Pool

5.2

107 reviews

Amenities

5.2

184 reviews

Vibe

5.1

185 reviews

Value for money

4.9

122 reviews

WiFi

4.6

40 reviews

Comfort

4.4

243 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location. Near city centre with great sightseeing and nearby restaurants. Not great access by car, with poorly rated parking. Parking should be cheaper.

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8.5

"Fantastic service"

Friendly management, restaurant and bar staff. Professional service and acceptable reception, but less impressive housekeeping. Valet service is ok. Room service is perfect. Recreation staff is nice. Booking process should be better organized. Great hotel security.

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7.5

"Tasty breakfast"

Great and affordable breakfast.

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7.4

"Bar is awesome"

Bar is awesome. Good bar service.

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7.2

"Delicious food"

Great menu with excellent food, especially dessert.

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6.8

"Room is all right"

Room and furniture are poorly maintained, but relatively clean and reasonably sized. TV's, beds and views are impressive. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Shower was ok.

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6.2

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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5.2

"Ordinary pool"

Ordinary pool.

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5.2

"Ordinary amenities"

Okay buildings with a less impressive entrance area. Elevator in need of updating. Unspectacular architecture. Adequate meeting & event facilities.

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5.1

"Decent vibe"

Decent vibe. Hotel could use some updating. Relatively friendly Atmosphere. Entrance area is not particularly attractive. Stylish hotel. Luxurious Hotel. Luxury hotel. Good choice for a city trip. Good for business people.

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4.9

"Value for money could be better"

Value for money could be better. Internet is affordable. Fair breakfast prices.

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4.6

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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4.4

"More comfort would be nice"

Rooms too loud and lacking comfort, with small bathrooms and deficient A/C. Average-sized rooms with great beds.

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8.8

"Great location"

Great location, near nice bars and restaurants. Parking is rare.

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8.0

"Fantastic service"

Friendly service, and reception was okay. Valet service is ok.

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6.0

"Quite clean"

Room cleanliness is acceptable.

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5.9

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Aged, poorly-maintained rooms with bad minibars and awful bathrooms.

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5.2

"Ordinary amenities"

Average hotel building.

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4.9

"Value for money could be better"

Value for money could be better.

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4.2

"More comfort would be nice"

Beds are OK, but rooms generally uncomfortable and noisy.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.4

"Complaints about WiFi"

Complaints about WiFi.

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8.8

"Great location"

Great location.

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8.3

"Fantastic service"

Friendly service.

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6.1

"Room is all right"

Room is all right.

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4.4

"More comfort would be nice"

More comfort would be nice.

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4.4

"Vibe is not too good"

Vibe is not too good.

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8.7

"Great location"

Great location.

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8.5

"Fantastic service"

Fantastic service.

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5.5

"Room is all right"

Rooms are alright, but bathrooms are not great.

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3.9

"More comfort would be nice"

More comfort would be nice.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.7

"Fantastic service"

Friendly service.

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8.5

"Great location"

Well-located, although unfortunately the parking isn't easy.

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5.8

"Room is all right"

Room is all right.

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4.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.4

"Value for money could be better"

Value for money could be better.

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