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132 E TRADE STREET , 28202, Charlotte, United States of America

Review Score

Based on 1935 reviews

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7.9

Wellness Area

9.2

14 reviews

Location

9.0

386 reviews

Service

8.5

491 reviews

Food

8.0

67 reviews

Bar and Beverages

7.0

38 reviews

Room

6.4

523 reviews

Breakfast

6.3

45 reviews

Cleanliness

6.0

148 reviews

Amenities

5.8

149 reviews

WiFi

5.7

35 reviews

Comfort

4.4

221 reviews

Vibe

4.2

164 reviews

Value for money

3.9

118 reviews

Pool

3.2

60 reviews

100% Verified Real Reviews

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9.2

"Great wellness & sports facilities"

Great wellness & sports facilities.

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9.0

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking.

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8.5

"Fantastic service"

Friendly service with great reception but subpar housekeeping. Well-managed, great restaurants and professional service. Valet service is ok. Room service is perfect. Bar service is acceptable. Booking process is sufficient. Recreation staff is nice. Great hotel security.

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8.0

"Delicious food"

Menu is excellent with tasty food.

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7.0

"Bar is awesome"

Standard bar. Bar service is acceptable.

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6.4

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Poorly-maintained, small, old rooms with inadequate A/C. Small rooms and poorly cleaned bathrooms. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

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6.3

"Breakfast is average"

Decent and moderately priced breakfast.

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6.0

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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5.8

"Ordinary amenities"

Poor quality lobby with mediocre facilities. Elevator is ok. Unspectacular architecture. Good meeting & event facilities.

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5.7

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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4.4

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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4.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Luxury hotel. Good for business people. Good choice for a city trip.

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3.9

"Value for money could be better"

Value for money could be better. Internet is affordable. Acceptable breakfast prices.

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3.2

"Pool should be renewed"

Pool should be renewed.

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8.9

"Great location"

Great location, near nice bars and restaurants. Parking is rare.

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8.2

"Fantastic service"

Efficient, friendly service with a nice reception. Valet service could be better.

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5.9

"Breakfast is average"

Breakfast is average.

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5.9

"Room is all right"

Rooms acceptably tidy, and beds alright, but rooms are small with substandard minibars. Rooms old and lacking maintenance with bad bathrooms but nice views.

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5.9

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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5.8

"Ordinary amenities"

Average hotel building.

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4.7

"More comfort would be nice"

Rooms are average, though small, lacking comfort, and quite noisy.

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4.5

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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4.0

"Value for money could be better"

Value for money could be better. Internet is affordable.

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3.3

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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9.0

"Great location"

Great location.

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8.2

"Fantastic service"

Friendly service. Valet service could be better.

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5.8

"Ordinary amenities"

Average hotel building.

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5.6

"Quite clean"

Room cleanliness is acceptable.

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5.3

"Room is all right"

Rooms are quite clean and beds are standard. Small rooms with low rated bathrooms.

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4.2

"More comfort would be nice"

Uncomfortable, small rooms, with decent beds.

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3.9

"Value for money could be better"

Value for money could be better.

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3.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.8

"Great location"

Great location.

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8.5

"Fantastic service"

Fantastic service.

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5.9

"Quite clean"

Quite clean.

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5.4

"Ordinary amenities"

Average hotel building.

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4.8

"Room needs to be improved"

Outdated, insufficiently maintained rooms with poorly rated bathrooms.

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4.1

"More comfort would be nice"

More comfort would be nice.

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3.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.8

"Fantastic service"

Friendly service.

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8.7

"Great location"

Well-located, although unfortunately the parking isn't easy.

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5.5

"Room is all right"

Room is all right.

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5.2

"Ordinary amenities"

Average hotel building.

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3.6

"Value for money could be better"

Value for money could be better.

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3.2

"Vibe is not too good"

Vibe is not too good.

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