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100 S 12TH STREET , 23219, Richmond, United States of America

Review Score

Based on 1004 reviews

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8.4

Service

8.8

288 reviews

Location

8.8

208 reviews

Amenities

7.3

83 reviews

Breakfast

6.9

34 reviews

Room

6.1

297 reviews

Cleanliness

5.9

102 reviews

Value for money

4.8

78 reviews

WiFi

3.0

32 reviews

Wellness Area

1.4

7 reviews

100% Verified Real Reviews

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception. Fine restaurant service but inadequate housekeeping. Valet service is ok. Room service is average. Good shuttle service.

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8.8

"Great location"

Great location. Decent, but pricey, parking. Great sightseeing, restaurants and shopping nearby.

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7.3

"Great amenities"

Great buildings with nice entrance area and conference rooms. Unspectacular architecture.

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6.9

"Breakfast is average"

Breakfast is decent but expensive.

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6.1

"Room is all right"

Rooms amply-sized and moderately tidy with excellent views. Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. People dislike the TVs, A/C, and furniture. Shower can be a problem.

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5.9

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.8

"Value for money could be better"

Value for money could be better. Internet is affordable. High priced breakfast.

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3.0

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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1.4

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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8.8

"Great location"

Well-located, although unfortunately the parking isn't easy.

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8.8

"Fantastic service"

Service is professional and friendly.

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6.7

"Room is all right"

Beds and views are impressive, but cleanliness just so-so.

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5.8

"Quite clean"

Room cleanliness is acceptable.

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4.7

"Value for money could be better"

Value for money could be better.

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9.0

"Great location"

Great location with excellent sightseeing.

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8.9

"Fantastic service"

Friendly service.

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6.5

"Breakfast is average"

Breakfast is average.

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6.4

"Ordinary pool"

Ordinary pool.

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6.1

"Room is all right"

Bathrooms not great but beds are good, and room acceptably clean.

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5.7

"Quite clean"

Room cleanliness is acceptable.

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4.9

"Value for money could be better"

Value for money could be better.

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8.9

"Fantastic service"

Friendly service.

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8.2

"Great location"

Great location.

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6.3

"Decent vibe"

Decent vibe.

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5.7

"Room is all right"

Rooms are alright, but bathrooms are not great.

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8.9

"Fantastic service"

Fantastic service.

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8.6

"Great location"

Great location.

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5.8

"Room is all right"

Room is all right.

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4.5

"Value for money could be better"

Value for money could be better.

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