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100 S 12TH STREET , 23219, Richmond, United States of America

Review Score

Based on 854 reviews

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8.5

Bar and Beverages

10.0

12 reviews

Location

8.8

186 reviews

Service

8.5

247 reviews

Amenities

7.7

77 reviews

Comfort

7.6

93 reviews

Room

6.2

261 reviews

Breakfast

6.0

31 reviews

Cleanliness

5.8

93 reviews

Value for money

4.8

76 reviews

WiFi

2.3

33 reviews

Wellness Area

2.1

12 reviews

100% Verified Real Reviews

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10.0

"Bar is awesome"

Bar is awesome. Good bar service.

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8.8

"Great location"

Great location. Pricey, inconvenient parking. Good dining out, sightseeing, and okay shopping nearby.

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8.5

"Fantastic service"

Friendly and professional bar service and reception. Valet service is ok. Room service could have been improved. Housekeeping can be a problem. Good shuttle service.

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7.7

"Great amenities"

Great buildings with nice entrance area and conference rooms. Unspectacular architecture.

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7.6

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds. Noise levels are OK, but A/C is poor.

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6.2

"Room is all right"

Big rooms with great beds and views, acceptably clean. Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard. Inadequate minibars in older, poorly-maintained rooms. Shower was ok.

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6.0

"Breakfast is average"

Breakfast is decent but expensive.

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5.8

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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4.8

"Value for money could be better"

Value for money could be better. Internet is affordable. High priced breakfast.

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2.3

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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2.1

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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8.8

"Great location"

Well-located, although unfortunately the parking isn't easy.

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8.5

"Fantastic service"

Efficient, friendly service with a nice reception.

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6.0

"Room is all right"

Excellent beds with mediocre bathrooms, and not that clean.

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5.6

"Quite clean"

Room cleanliness is acceptable.

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5.0

"Fairly good value for money"

Fairly good value for money.

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2.2

"Complaints about WiFi"

Complaints about WiFi.

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1.8

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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8.8

"Great location"

Great location.

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8.4

"Fantastic service"

Friendly service.

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6.5

"Room is all right"

Room cleanliness is acceptable.

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5.7

"Quite clean"

Room cleanliness is acceptable.

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5.6

"Ordinary pool"

Ordinary pool.

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5.2

"Breakfast is average"

Breakfast is average.

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4.5

"Value for money could be better"

Value for money could be better.

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8.7

"Fantastic service"

Friendly service.

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8.6

"Great location"

Great location.

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6.6

"Decent vibe"

Decent vibe.

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5.9

"Room is all right"

Rooms and bathrooms are alright.

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5.7

"Quite clean"

Quite clean.

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4.6

"Value for money could be better"

Value for money could be better.

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8.5

"Great location"

Great location.

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8.3

"Fantastic service"

Friendly service.

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6.0

"Decent vibe"

Decent vibe.

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5.9

"Room is all right"

Fairly clean rooms, but inadequate bathrooms.

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5.8

"Quite clean"

Room cleanliness is acceptable.

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