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100 S 12TH STREET , 23219, Richmond, United States of America

Review Score

Based on 1317 reviews

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8.4

Service

9.0

362 reviews

Location

8.9

236 reviews

Amenities

8.1

94 reviews

Comfort

7.6

127 reviews

Room

7.3

342 reviews

Breakfast

6.6

45 reviews

WiFi

4.9

34 reviews

Value for money

4.2

84 reviews

Wellness Area

0.0

6 reviews

100% Verified Real Reviews

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9.0

"Fantastic service"

Friendly service and good housekeeping, with average wait staff. Well-managed with a nice reception and professional service, particularly at the bar. Great valet service. Good shuttle service. Room service is average.

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8.9

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby. Pricey, inconvenient parking.

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8.1

"Great amenities"

Great buildings with nice entrance area and conference rooms. Unspectacular architecture.

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7.6

"Very comfortable"

Amazing peaceful rooms with excellent beds and bathrooms. AC needs updating.

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7.3

"Great room"

Great rooms, with comfortable beds and lovely views. Rooms are decently-clean, but maintenance is neglected with poor TV's and furnishings. Bathrooms are large but with substandard cleaning. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

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6.6

"Breakfast is average"

Breakfast is decent but expensive.

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4.9

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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4.2

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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0.0

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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9.0

"Fantastic service"

Friendly service.

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8.6

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.0

"Great room"

Great rooms, with comfortable beds and lovely views. Room cleanliness is acceptable.

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6.3

"Quite clean"

Room cleanliness is acceptable.

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4.3

"Value for money could be better"

Value for money could be better.

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9.0

"Great location"

Great location with excellent sightseeing.

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9.0

"Fantastic service"

Friendly service.

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6.9

"Ordinary pool"

Ordinary pool.

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6.7

"Room is all right"

Room is all right.

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4.3

"Value for money could be better"

Value for money could be better.

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9.1

"Fantastic service"

Fantastic service.

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7.6

"Delicious food"

Delicious food.

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6.3

"Room is all right"

Room is all right.

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9.1

"Fantastic service"

Friendly service.

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6.5

"Room is all right"

Room is all right.

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