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100 S 12TH STREET , 23219, Richmond, United States of America

Review Score

Based on 1113 reviews

heart

8.5

Location

8.9

215 reviews

Service

8.8

314 reviews

Amenities

7.7

91 reviews

Room

7.2

307 reviews

Breakfast

4.9

37 reviews

WiFi

4.7

33 reviews

Value for money

3.8

82 reviews

Wellness Area

1.4

7 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location. Good dining out, sightseeing, and okay shopping nearby. Pricey, inconvenient parking.

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8.8

"Fantastic service"

Friendly and professional service, with great reception but subpar housekeeping. Great valet service. Old, neglected rooms with uncomfortable beds, yet lovely views. Good shuttle service. Room service could have been improved.

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7.7

"Great amenities"

Great buildings with nice entrance area and conference rooms. Unspectacular architecture.

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7.2

"Great room"

Great rooms, with comfortable beds and lovely views. Room and furniture are poorly maintained, but relatively clean and reasonably sized. Mediocre sized, poorly cleaned bathrooms. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem.

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4.9

"Breakfast can be improved"

Some complaints about quality and price of breakfast.

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4.7

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.8

"Value for money could be better"

Value for money could be better. High priced breakfast. Free internet.

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1.4

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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8.8

"Fantastic service"

Service is professional and friendly.

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8.7

"Great location"

Well-located, although unfortunately the parking isn't easy.

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6.9

"Room is all right"

Beds and views are impressive, but cleanliness just so-so.

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5.9

"Quite clean"

Room cleanliness is acceptable.

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3.8

"Value for money could be better"

Value for money could be better.

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9.0

"Great location"

Great location with excellent sightseeing.

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8.9

"Fantastic service"

Friendly service.

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6.5

"Room is all right"

Bathrooms not great but beds are good, and room acceptably clean.

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6.3

"Ordinary pool"

Ordinary pool.

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5.9

"Quite clean"

Room cleanliness is acceptable.

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5.1

"Breakfast is average"

Breakfast is average.

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3.9

"Value for money could be better"

Value for money could be better.

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8.9

"Fantastic service"

Friendly service.

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8.5

"Great location"

Great location.

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6.2

"Room is all right"

Room is all right.

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9.0

"Fantastic service"

Fantastic service.

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6.1

"Room is all right"

Room is all right.

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