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288 Genshan West Road,, 310017, Hangzhou, China

Review Score

Based on 1316 reviews

heart

8.6

Location

8.0

253 reviews

Breakfast

6.9

108 reviews

Service

5.8

214 reviews

Room

5.2

353 reviews

Vibe

5.1

238 reviews

Comfort

3.3

147 reviews

WiFi

2.5

8 reviews

Wellness Area

1.1

13 reviews

100% Verified Real Reviews

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8.0

"Great location"

Great location. Good car access, but so-so parking. Train station is close. Not many options for shopping. Adequate access to public transport.

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6.9

"Breakfast is average"

Breakfast is average.

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5.8

"Service is adequate"

Moderately professional service but unfriendly reception. Housekeeping and management are lacking.

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5.2

"Room is all right"

Rooms are outdated, small and have insufficient A/C. Small bathrooms in badly maintained rooms with subpar beds and furnishing. Views are great and rooms are clean. Shower can be a problem.

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5.1

"Decent vibe"

Decent vibe. Hotel could use some updating. Luxurious Hotel. Pleasant entrance area.

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3.3

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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2.5

"Complaints about WiFi"

Wifi quality could be improved.

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1.1

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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7.7

"Great location"

Great location, close to the train station. Good car access, but so-so parking. Not many options for shopping.

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6.8

"Breakfast is average"

Breakfast is average.

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5.4

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Luxurious Hotel. Pleasant entrance area.

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5.4

"Room is all right"

Tidy rooms with nice views. Small rooms, inadequate A/C, and poor bathrooms. Out-dated rooms with uncomfortable beds and unsightly furniture.

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5.3

"Service is adequate"

Moderately professional service but unfriendly reception.

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3.2

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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1.1

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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8.0

"Best value for money"

Best value for money.

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7.8

"Great location"

Great location with good access by car.

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7.1

"Tasty breakfast"

Tasty breakfast.

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5.7

"Room is all right"

Clean, reasonable rooms. Rooms are small with poor air conditioning.

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5.7

"Service is adequate"

Service is adequate.

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3.7

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C.

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7.7

"Great location"

Great location.

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5.6

"Room is all right"

Average sized rooms.

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5.3

"Service is adequate"

Service is adequate.

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5.3

"Decent vibe"

OK vibe and a friendly atmosphere.

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4.0

"More comfort would be nice"

Rooms are decent sized but not rated very comfortable.

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8.0

"Great location"

Great location.

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6.4

"Service is adequate"

Service is adequate.

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4.9

"Room needs to be improved"

Room needs to be improved.

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