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288 Genshan West Road,, 310017, Hangzhou, China

Review Score

Based on 1235 reviews

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8.6

Location

8.0

230 reviews

Breakfast

7.2

103 reviews

Room

6.0

334 reviews

Service

5.6

208 reviews

Comfort

3.9

139 reviews

Wellness Area

1.7

14 reviews

WiFi

0.0

6 reviews

100% Verified Real Reviews

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8.0

"Great location"

Great location with good access by car. Train station is close. Not many options for shopping. Adequate access to public transport.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.0

"Room is all right"

Reasonably sized, but poorly-maintained rooms with uncomfortable beds and small bathrooms. Old rooms with poor furniture and A/C, but wonderful views.

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5.6

"Service is adequate"

Poorly-managed, moderately professional staff and housekeeping. Complaints about reception and the friendliness of staff.

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3.9

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

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1.7

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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0.0

"Complaints about WiFi"

Wifi quality could be improved.

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7.7

"Great location"

Great location, close to the train station. Good car access, but so-so parking. Not many options for shopping.

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7.0

"Tasty breakfast"

Breakfast is average.

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6.3

"Room is all right"

Tidy rooms with nice views. Old, small rooms with poor quality bathrooms and A/C.

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5.1

"Service is adequate"

Moderately professional service but unfriendly reception.

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3.6

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C.

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1.1

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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7.8

"Great location"

Great location with good access by car.

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7.3

"Tasty breakfast"

Tasty breakfast.

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6.3

"Room is all right"

Rooms are tidy and of average size. AC needs updating.

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5.8

"Service is adequate"

Service is adequate.

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4.5

"More comfort would be nice"

Rooms of average size, but lacking in comfort, with noise issues and poor A/C.

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8.0

"Great location"

Great location.

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6.2

"Service is adequate"

Service is adequate.

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5.1

"Decent vibe"

Decent vibe.

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5.0

"Room is all right"

Room is all right.

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5.5

"Room is all right"

Room is all right.

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5.4

"Decent vibe"

OK vibe and a friendly atmosphere.

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5.1

"Service is adequate"

Service is adequate.

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4.2

"More comfort would be nice"

More comfort would be nice.

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