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100 Kent Street , K1P 5R7, Ottawa, Canada

Review Score

Based on 1881 reviews

heart

8.4

Service

9.3

516 reviews

Location

8.7

439 reviews

WiFi

8.5

19 reviews

Room

7.1

507 reviews

Amenities

7.0

156 reviews

Breakfast

6.0

62 reviews

Wellness Area

5.9

39 reviews

Vibe

4.7

110 reviews

100% Verified Real Reviews

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9.3

"Fantastic service"

Reception and restaurant service are professional and friendly. Room service is average. Great valet service. Recreation staff is nice.

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8.7

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking.

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8.5

"Good internet service"

Good wifi quality. Free internet.

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7.1

"Great room"

Clean rooms with nice beds, lovely balconies and beautiful views. Rooms are old and neglected, but size is OK. Small rooms and poorly cleaned bathrooms. People dislike the TVs, A/C, and furniture. Shower can be a problem.

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7.0

"Great amenities"

Okay buildings and entrance area. Nice grounds with great facilities for kids. Elevator in need of updating. Facilities are outdated, but outdoor sports facilities are top-notch. Good meeting & event facilities. Architecture not so nice.

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6.0

"Breakfast is average"

Decent and moderately priced breakfast.

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5.9

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Good fitness area.

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4.7

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is ok. Hotel is relatively stylish. Luxurious Hotel. Good choice for a city trip. Awesome for families. Good for business people.

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9.3

"Fantastic service"

Friendly service. Recreation staff is nice.

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8.6

"Great location"

Great location. Near downtown with great sightseeing and shopping. Pricey, inconvenient parking.

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7.0

"Great room"

Rooms are an okay size but the bathrooms are poorly reviewed. Clean rooms with wonderful beds and stunning views.

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6.3

"Breakfast is average"

Breakfast is average.

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5.2

"Fairly good value for money"

Fairly good value for money.

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4.8

"Pool should be renewed"

Pool should be renewed.

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4.7

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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9.0

"Fantastic service"

Service is professional and friendly.

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7.9

"Great location"

Great location with excellent sightseeing. Pricey, inconvenient parking.

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6.4

"Breakfast is average"

Breakfast is average.

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6.4

"Room is all right"

Medium sized, clean rooms with lovely views and comfortable beds. Outdated, insufficiently maintained rooms with poorly rated bathrooms.

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5.4

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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5.2

"Fairly good value for money"

Fairly good value for money.

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4.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is ok.

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9.3

"Fantastic service"

Friendly service.

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8.8

"Great location"

Great location.

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7.6

"Clean"

Clean rooms.

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6.9

"Room is all right"

Tidy rooms with excellent beds.

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6.4

"Comfortable"

Relatively comfortable, with good beds.

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5.8

"Fairly good value for money"

Fairly good value for money.

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9.2

"Fantastic service"

Friendly service.

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8.4

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.0

"Great room"

Great beds in okay rooms.

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6.0

"Comfortable"

Relatively comfortable, with good beds.

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5.6

"Fairly good value for money"

Fairly good value for money.

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