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100 Kent Street , K1P 5R7, Ottawa, Canada

Review Score

Based on 1823 reviews

heart

8.5

Service

9.3

566 reviews

Location

9.1

445 reviews

WiFi

8.7

27 reviews

Wellness Area

8.0

43 reviews

Room

7.4

517 reviews

Breakfast

6.8

68 reviews

Vibe

5.4

124 reviews

100% Verified Real Reviews

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9.3

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Room service is average. Great valet service.

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9.1

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking. Standard parking prices.

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8.7

"Good internet service"

Good wifi quality. Free internet.

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8.0

"Great wellness & sports facilities"

Awesome wellness and fitness areas. Sauna is ok.

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7.4

"Great room"

Clean rooms with excellent beds and kitchenettes. Room size is OK, although rooms look old with poor air conditioning. Great balconies with pleasant views. Small rooms and poorly cleaned bathrooms. Poorly maintained rooms with subpar furnishing and minibars. Shower can be a problem.

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6.8

"Breakfast is average"

Breakfast is decent but expensive.

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5.4

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Hotel is relatively stylish. Luxurious Hotel. Good choice for a city trip. Good for business people. Awesome for families.

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9.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.7

"Great location"

Great location. Parking is rare. Near to downtown with good options for sightseeing. Standard parking prices.

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7.3

"Great room"

Medium sized, clean rooms with lovely views and comfortable beds. Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms.

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7.1

"Tasty breakfast"

Tasty breakfast.

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5.0

"Decent vibe"

Decent vibe. Hotel could use some updating. Hotel is relatively stylish. Entrance area is ok.

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9.4

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.9

"Great location"

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

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6.6

"Breakfast is average"

Breakfast is average.

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6.5

"Room is all right"

Average sized rooms with great views and comfortable beds. Poor maintenance in rooms and bathrooms.

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6.2

"Ordinary pool"

Ordinary pool.

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5.8

"Comfortable"

Comfortable, reasonably large rooms with excellent beds, but noisy.

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5.5

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Hotel is relatively stylish.

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9.2

"Fantastic service"

Friendly service.

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9.0

"Great location"

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

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7.3

"Great room"

Great room.

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6.9

"Fairly good value for money"

Fairly good value for money.

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9.4

"Fantastic service"

Friendly service.

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9.1

"Great location"

Great location.

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8.0

"Clean"

Clean rooms.

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7.0

"Great room"

Clean rooms with wonderful beds and stunning views.

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6.6

"Breakfast is average"

Breakfast is average.

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6.5

"Comfortable"

Relatively comfortable, with good beds.

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5.9

"Fairly good value for money"

Fairly good value for money.

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4.9

"Vibe is not too good"

Vibe is not too good.

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