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Hakone 1245, 221-0045, Hakone-machi, Japan

Review Score

Based on 1389 reviews

heart

8.4

Service

9.0

368 reviews

Comfort

8.9

243 reviews

Room

8.1

447 reviews

Location

7.2

369 reviews

Breakfast

6.3

70 reviews

Food

5.2

222 reviews

Value for money

3.7

196 reviews

WiFi

3.3

12 reviews

Bar and Beverages

0.0

5 reviews

100% Verified Real Reviews

grey circle

9.0

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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8.9

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Quiet rooms with comfortable beds and standard air conditioning.

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8.1

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Bathrooms are large but with substandard cleaning. Rooms relatively well-maintained but rooms outdated. Standard air conditioning.

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7.2

"Great location"

Great location. Great for sightseeing, but not shopping. Close to public transport. Excellent parking and car access. Limited choice of restaurants & bars in the area. Train station is a bit far. City centre is hard to reach.

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6.3

"Breakfast is average"

Breakfast is decent but expensive.

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5.2

"Food is all right"

Dining experience is great with OK food and good menu, though somewhat expensive.

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3.7

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

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3.3

"Complaints about WiFi"

Wifi quality could be improved.

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0.0

"Bar could improve"

Bar could improve.

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9.1

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.5

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Bathroom is ok.

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7.6

"Great location"

Great location with good access by car. Close to public transport. Great for sightseeing, but not shopping.

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6.2

"Breakfast is average"

Breakfast is average.

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4.9

"Food could be better"

Food is unimpressive and pricey.

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3.7

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

grey circle

9.0

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds.

grey circle

9.0

"Fantastic service"

Efficient, friendly service with a nice reception.

grey circle

7.9

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Old rooms with average bathrooms.

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7.8

"Clean"

Clean hotel facilities. Clean rooms.

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7.7

"Great location"

Great location with good access by car. Close to public transport. Not many options for shopping. Limited choice of restaurants & bars in the area.

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6.7

"Breakfast is average"

Breakfast is average.

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4.8

"Food could be better"

Food is unimpressive and pricey.

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4.1

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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9.0

"Fantastic service"

Friendly service.

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8.8

"Rather comfortable"

Large, comfortable rooms.

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7.9

"Great room"

Rooms are large with good views, bathrooms are so-so.

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7.6

"Great location"

Good location, close to public transport.

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5.5

"Food is all right"

Food is all right.

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3.4

"Value for money could be better"

Value for money could be better.

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