facebook
cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

Hakone 1245, 221-0045, Hakone-machi, Japan

Review Score

Based on 1324 reviews

heart

8.4

Service

9.0

332 reviews

Comfort

8.7

191 reviews

Room

8.4

385 reviews

Cleanliness

7.6

99 reviews

Location

7.2

301 reviews

Breakfast

7.0

78 reviews

WiFi

6.0

8 reviews

Food

5.6

210 reviews

Value for money

3.7

185 reviews

Bar and Beverages

0.0

5 reviews

100% Verified Real Reviews

grey circle

9.0

"Fantastic service"

Efficient, friendly service with a nice reception. Smooth booking process.

grey circle

8.7

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. A/C and noise levels are satisfactory.

grey circle

8.4

"Great room"

Sizable, clean rooms with comfy beds and typical A/C. Lovely furniture and great views. Bathrooms are large but with substandard cleaning. Rooms in need of an update.

grey circle

7.6

"Clean"

Clean hotel facilities. Rooms are clean, but bathrooms are not. Moderately clean wellness & sports facilities.

grey circle

7.2

"Great location"

Great location. Great for sightseeing, but not shopping. Close to public transport. Excellent parking and car access. Limited choice of restaurants & bars in the area. Medium distance to train station. City centre is hard to reach.

grey circle

7.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

grey circle

6.0

"Regular internet service"

Regular internet service.

grey circle

5.6

"Food is all right"

Food is average but the overall dining experience is great. Pricey, subpar menu.

grey circle

3.7

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

grey circle

0.0

"Bar could improve"

Bar could improve.

grey circle

9.0

"Fantastic service"

Service is professional and friendly.

grey circle

8.7

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

grey circle

8.4

"Great room"

Amply-sized rooms with excellent beds and superb views. Decently clean rooms with okay bathrooms.

grey circle

7.5

"Clean"

Clean hotel facilities. Room cleanliness is acceptable.

grey circle

7.3

"Great location"

Great location with good access by car. Close to public transport. Not many options for shopping. Sightseeing is average.

grey circle

6.9

"Breakfast is average"

Breakfast is average.

grey circle

5.4

"Food is all right"

Average, but pricey, food.

grey circle

3.8

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

grey circle

8.9

"Fantastic service"

Friendly service and great reception.

grey circle

8.6

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

grey circle

8.1

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Bathroom is ok.

grey circle

7.8

"Clean"

Clean hotel facilities. Clean rooms.

grey circle

7.5

"Tasty breakfast"

Tasty breakfast.

grey circle

7.3

"Great location"

Good location, close to public transport. Not many options for shopping. Good accessibility by car.

grey circle

5.4

"Food is all right"

Average, but pricey, food.

grey circle

4.0

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

grey circle

8.9

"Fantastic service"

Fantastic service.

grey circle

8.3

"Rather comfortable"

Rather comfortable.

grey circle

7.9

"Great room"

Great room.

grey circle

7.3

"Great location"

Great location.

grey circle

5.8

"Food is all right"

Food is all right.

Upload your photos

Browse Palace Hotel Hakone traveller photo gallery

Photos from travellers