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300-999 CANADA PLACE , V6C3B5, Vancouver, Canada

Review Score

Based on 13547 reviews

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8.9

Location

9.2

1794 reviews

Service

8.8

2908 reviews

Room

8.2

3447 reviews

Breakfast

6.6

323 reviews

WiFi

6.1

227 reviews

Wellness Area

5.7

213 reviews

Value for money

4.9

712 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Near city centre with great sightseeing and nearby restaurants. Pricey, inconvenient parking. Close to the train station and the airport. Reasonably accessible by car. Close to business sites.

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8.8

"Fantastic service"

Fine management, and professional, friendly service. Service at the restaurant and bar are great, and reception is efficient. Great concierge service. Room service is perfect. Booking process is sufficient. Recreation staff is nice. Hotel security can be an issue. Good shuttle service.

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8.2

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Small rooms and poorly cleaned bathrooms. Inadequate minibars in older, poorly-maintained rooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

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6.6

"Breakfast is average"

Decent and moderately priced breakfast.

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6.1

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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5.7

"Sufficient wellness & sports facilities"

Fitness area is subpar but wellness area/options are acceptable. Sauna is ok.

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4.9

"Value for money could be better"

Value for money could be better. Internet is affordable. Acceptable breakfast prices. Food is a bit overpriced.

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8.7

"Fantastic service"

Great, friendly housekeeping. Professional service at the reception and restaurant. Room service is average. Great concierge service. Booking process is sufficient.

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8.7

"Great location"

Great location. Pricey, inconvenient parking. Good shopping and sightseeing.

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7.3

"Great room"

Good rooms with great views. Room relatively tidy with acceptable beds but minibar and A/C not great. Old, poorly-maintained rooms with poor furnishing and TVs. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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6.8

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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6.5

"Food is all right"

Okay dining experience, with acceptable desserts and fruits. Expensive restaurant, but the menu is fantastic.

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5.8

"Breakfast is average"

Breakfast is decent but expensive.

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5.6

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

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5.5

"Ordinary amenities"

Hotel has an average building, generally, but an excellent conference centre. Hotel grounds and lobby are nice, but facilities are outdated. Elevator in need of updating. Unspectacular architecture.

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5.0

"Sufficient wellness & sports facilities"

Fitness area is subpar but wellness area/options are acceptable.

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5.0

"Fairly good value for money"

Fairly good value for money. Internet is affordable. Pricey breakfast and dining.

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4.8

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.0

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Great concierge service. Room service is perfect. Management is acceptable. Booking process is sufficient.

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8.9

"Great location"

Great location. Pricey, inconvenient parking. Near to downtown with good options for sightseeing.

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8.1

"Great room"

Okay beds and somewhat clean, big rooms with excellent views. Small rooms and poorly cleaned bathrooms. Outdated, poorly maintained rooms with insufficient A/C. TV's and furniture not great. Shower can be a problem.

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6.9

"Breakfast is average"

Decent and moderately priced breakfast.

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6.6

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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6.2

"Comfortable"

Large rooms with average comfort and standard beds. Small bathrooms, noisy rooms, and deficient A/C.

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5.1

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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4.9

"Value for money could be better"

Value for money could be better. Relatively high internet cost. Acceptable breakfast prices. Food is a bit overpriced. Standard beverage prices.

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4.9

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.0

"Great location"

Good location, close to public transport. Near downtown with great sightseeing and shopping. Pricey, inconvenient parking.

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8.5

"Fantastic service"

Reception and restaurant service are professional and friendly. Great concierge service. Room service is perfect. Booking process is sufficient.

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7.9

"Great room"

Clean, decently-sized rooms with average beds and lovely views. Rooms in need of maintenance, with poorly rated bathrooms and furniture. Shower can be a problem.

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6.6

"Food is all right"

Food is fine, with excellent desserts.

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6.3

"Breakfast is average"

Breakfast is average.

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6.2

"Ordinary amenities"

Okay buildings and entrance area. Elevator in need of updating.

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6.1

"Ordinary pool"

Ordinary pool.

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5.6

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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5.5

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy.

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5.1

"Sufficient wellness & sports facilities"

Fitness area is subpar but wellness area/options are acceptable.

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4.6

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.5

"Great location"

Great location.

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8.9

"Fantastic service"

Friendly service and great reception.

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8.7

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Bathroom could be optimized.

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7.1

"Great pool"

Great pool.

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6.8

"Food is all right"

Food is all right.

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6.7

"Breakfast is average"

Breakfast is average.

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5.1

"Fairly good value for money"

Fairly good value for money. Relatively high internet cost.

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4.4

"Complaints about WiFi"

Poor, over-priced WiFi.

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