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300-999 CANADA PLACE , V6C3B5, Vancouver, Canada

Review Score

Based on 9059 reviews

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8.8

Location

9.2

1269 reviews

Service

8.8

1994 reviews

Room

8.3

2384 reviews

Breakfast

6.4

227 reviews

WiFi

6.0

176 reviews

Wellness Area

5.4

147 reviews

Value for money

4.8

492 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Near public transport, airport, and train station. Close to business sites.

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8.8

"Fantastic service"

Friendly service and management and housekeeping are alright. Reception, bar and restaurant service very professional. Great concierge service. Room service is average. Booking process is sufficient. Recreation staff is nice. Great valet service. Hotel security is ok. Good shuttle service.

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8.3

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Small rooms and poorly cleaned bathrooms. Inadequate minibars in older, poorly-maintained rooms. People dislike the TVs, A/C, and furniture. Shower can be a problem.

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6.4

"Breakfast is average"

Decent and moderately priced breakfast.

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6.0

"Regular internet service"

WiFi is decent and okay-priced. Wifi quality could be improved.

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5.4

"Sufficient wellness & sports facilities"

Fitness area is subpar but wellness area/options are acceptable.

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4.8

"Value for money could be better"

Value for money could be better. Internet is affordable. Acceptable breakfast prices. Food and beverages are pricey.

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8.6

"Great location"

Great location. Good shopping and sightseeing. Accessible by car, but parking is a hassle.

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8.4

"Fantastic service"

Efficient, friendly service with a nice reception. Average wait staff and housekeeping. Room service is average. Great concierge service.

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7.6

"Great room"

Large, clean rooms with wonderful views. Poorly maintained, old rooms, but adequate beds. Guests disliked the TVs and furnishing, as well as bathroom cleanliness. Shower can be a problem.

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7.5

"Clean"

Rooms are clean, but bathrooms are not.

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6.5

"Food is all right"

Menu is excellent, but the dining experience is only so-so.

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6.2

"Comfortable"

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

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6.0

"Breakfast is average"

Breakfast is average.

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6.0

"Ordinary amenities"

Okay buildings and entrance area. Elevator in need of updating. Good meeting & event facilities.

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4.7

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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4.6

"Value for money could be better"

Value for money could be better. Internet is affordable.

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4.4

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.2

"Great location"

Great location. Near downtown with great sightseeing and shopping. Pricey, inconvenient parking.

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8.8

"Fantastic service"

Service is professional and cheery, especially reception and housekeeping. Great concierge service. Room service is average. Booking process is sufficient.

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8.4

"Great room"

Amply-sized rooms with excellent beds and superb views. Rooms are old and decently clean, but with less well cleaned bathrooms. Rooms are lacking in maintenance, with subpar A/C and furnishing. Shower can be a problem.

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7.4

"Bar is awesome"

Bar is awesome. Standard alcoholic drinks.

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6.8

"Breakfast is average"

Decent and moderately priced breakfast.

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5.0

"Regular internet service"

Wifi quality could be improved. Internet is affordable.

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4.9

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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4.8

"Value for money could be better"

Value for money could be better. Internet is affordable. Acceptable breakfast prices.

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8.8

"Great location"

Great location. Pricey, inconvenient parking. Good shopping and sightseeing.

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8.5

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.1

"Great room"

Great views from big, clean rooms, with decent beds. Rooms in need of maintenance, with poorly rated bathrooms and furniture. Shower can be a problem.

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7.1

"Clean"

Clean hotel facilities. Clean rooms.

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6.6

"Comfortable"

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

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6.2

"Ordinary amenities"

Okay buildings and entrance area. Elevator in need of updating.

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6.1

"Breakfast is average"

Breakfast is average.

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5.0

"Fairly good value for money"

Fairly good value for money. Internet is affordable.

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4.7

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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4.6

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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9.3

"Great location"

Great location.

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8.5

"Fantastic service"

Friendly service and great reception.

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8.1

"Great room"

Picturesque views and cozy beds in large rooms, but bathrooms are poor.

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7.4

"Delicious food"

Delicious food.

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6.3

"Breakfast is average"

Breakfast is average.

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5.3

"Fairly good value for money"

Fairly good value for money.

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