cancel
register
We use cookies to help us deliver our online services. By using our website or by closing this message box, you agree to our use of cookies as described in our Cookie Policy.
use
map marker

1 Paradise Island , 4217, Surfers Paradise, Australia

Review Score

Based on 1023 reviews

heart

6.7

Location

9.5

282 reviews

Value for money

8.2

125 reviews

Service

6.9

254 reviews

Breakfast

5.7

132 reviews

Amenities

4.4

114 reviews

Comfort

4.3

209 reviews

WiFi

3.7

53 reviews

Food

3.3

86 reviews

Room

3.2

459 reviews

Vibe

2.5

105 reviews

Cleanliness

1.6

189 reviews

100% Verified Real Reviews

grey circle

9.5

"Great location"

Good location, close to public transport. Great shopping at the nearby city centre, and close to the beach. Parking is good and affordable. Excellent sightseeing, restaurants and bars nearby.

grey circle

8.2

"Best value for money"

Best value for money. Food and breakfast are well-priced. Free internet.

grey circle

6.9

"Service is adequate"

Management and reception are decent and somewhat professional. Service is welcoming, but housekeeping is not great. Hotel security is ok.

grey circle

5.7

"Breakfast is average"

Affordable, fairly tasty breakfasts.

grey circle

4.4

"Amenities are not the best"

Entrance area is not particularly attractive. Good outdoor sports facilities.

grey circle

4.3

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious bathroom.

grey circle

3.7

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

grey circle

3.3

"Food could be better"

A good and affordable menu, but overall subpar dining experience. Untasty pork dishes and an insufficiently clean dining area.

grey circle

3.2

"Room needs to be improved"

Older and poorly cleaned rooms with inadequate A/C. Uncomfortable beds, run-down rooms, and low rated minibars. Bathrooms are large but with substandard cleaning. Poor quality TV's, furniture, and kitchenettes. Shower can be a problem. Adequate balcony.

grey circle

2.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Stylish hotel.

grey circle

1.6

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

grey circle

9.4

"Great location"

Great location and easy parking. Great shopping and the beach nearby.

grey circle

7.9

"Best value for money"

Best value for money. Internet is affordable.

grey circle

6.8

"Service is adequate"

Friendly service and acceptable reception.

grey circle

5.8

"Breakfast is average"

Breakfast is average.

grey circle

4.2

"More comfort would be nice"

Poor beds, with complaints about A/C and noise.

grey circle

4.0

"Amenities are not the best"

Amenities are not the best.

grey circle

3.5

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

grey circle

3.1

"Food could be better"

Food could be better.

grey circle

2.9

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Room maintenance is lacking, as are beds, kitchenettes and furnishings. Shower can be a problem.

grey circle

2.1

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

grey circle

1.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

grey circle

9.5

"Great pool"

Great pool.

grey circle

9.5

"Great location"

Great location.

grey circle

8.4

"Best value for money"

Best value for money. Free internet.

grey circle

7.2

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

grey circle

4.6

"Amenities are not the best"

Amenities are not the best.

grey circle

3.9

"Food could be better"

Food could be better.

grey circle

3.9

"Complaints about WiFi"

WiFi's cheap, but of subpar quality.

grey circle

3.7

"More comfort would be nice"

Spacious but uncomfortable rooms with poor beds and A/C.

grey circle

2.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

grey circle

2.7

"Room needs to be improved"

Complaints about maintenance and cleanliness in rooms and bathrooms. Great views from large but outdated rooms with subpar beds. Substandard furniture, A/C, TV's and kitchenettes.

grey circle

1.9

"Could use a good cleaning"

Bathrooms and rooms are untidy.

grey circle

9.6

"Great location"

Great location.

grey circle

8.5

"Best value for money"

Best value for money.

grey circle

7.1

"Fantastic service"

Fantastic service.

grey circle

4.4

"More comfort would be nice"

Not very comfortable, with poor beds.

grey circle

3.7

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

3.4

"Room needs to be improved"

Rooms are poorly maintained and cleaned, with poorly rated beds.

grey circle

3.0

"Food could be better"

Food could be better.

grey circle

1.7

"Could use a good cleaning"

Rooms could be cleaner.

Upload your photos

Browse Paradise Island Resort traveller photo gallery

Photos from travellers