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1 Paradise Island , 4217, Surfers Paradise, Australia

Review Score

Based on 1627 reviews

heart

6.5

Location

9.5

393 reviews

Value for money

8.1

186 reviews

Service

6.4

352 reviews

Breakfast

5.5

249 reviews

WiFi

5.1

69 reviews

Comfort

3.7

315 reviews

Room

3.7

694 reviews

Food

3.4

129 reviews

Amenities

3.4

180 reviews

Vibe

3.1

165 reviews

Cleanliness

1.9

286 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Great shopping at the nearby city centre, and close to the beach. Parking is good and affordable. Excellent sightseeing, restaurants and bars nearby. Reasonably accessible by car.

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8.1

"Best value for money"

Best value for money. Food and breakfast are well-priced. Free internet.

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6.4

"Service is adequate"

Management and reception are decent and somewhat professional. Service is welcoming, but housekeeping is not great. Laundry service can be improved. Booking process should be better organized. Room service could have been improved.

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5.5

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.1

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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3.7

"More comfort would be nice"

Generally poor comfort, particularly the beds, and A/C is lacking. Spacious rooms and bathrooms.

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3.7

"Room needs to be improved"

Guests complain about cleanliness, maintenance, and furnishing. Great views from large but outdated rooms with subpar beds. Bathrooms are large but with substandard cleaning. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem. Adequate balcony.

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3.4

"Food could be better"

Poor dining experience, with dining area needing more cleaning and so-so desserts. Unappetizing pork dishes and side dishes. Restaurant is well-priced with a great menu.

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3.4

"Amenities are not the best"

Older facilities and unpleasant entrance area. Good outdoor sports facilities. Elevator in need of updating. Architecture not so nice.

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3.1

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Accommodation could use some updating. Entrance area is not particularly attractive. Accommodation is relatively stylish.

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1.9

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Accommodation facilities could use a good clean.

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9.5

"Great location"

Great location with excellent parking and nearby beach.

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7.8

"Best value for money"

Best value for money.

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6.8

"Service is adequate"

Friendly service and acceptable reception.

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5.6

"Breakfast is average"

Breakfast is average.

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3.9

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Room maintenance is lacking, as are beds, kitchenettes and furnishings. Spacious rooms with excellent views. Shower can be a problem.

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3.8

"More comfort would be nice"

Generally poor comfort, particularly the beds, and A/C is lacking. Large rooms without much noise.

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3.5

"Complaints about WiFi"

Complaints about WiFi.

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3.4

"Amenities are not the best"

Amenities are not the best.

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3.2

"Food could be better"

Food could be better.

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2.2

"Vibe is not too good"

Vibe is not too good. Accommodation could use some updating.

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1.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Accommodation facilities could use a good clean.

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9.6

"Great location"

Great location near lots of shopping.

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8.3

"Best value for money"

Best value for money.

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6.9

"Service is adequate"

Friendly service and acceptable reception.

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4.1

"Food could be better"

Food could be better.

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3.8

"Complaints about WiFi"

Complaints about WiFi.

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3.7

"Amenities are not the best"

Amenities are not the best.

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3.3

"More comfort would be nice"

Generally poor comfort, particularly the beds, and A/C is lacking.

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2.9

"Vibe is not too good"

Vibe is not too good. Accommodation could use some updating.

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2.9

"Room needs to be improved"

Rooms and bathrooms are inadequately cleaned, with subpar TV's. Uncomfortable beds and old, poorly maintained rooms. Complaints about furnishing, kitchenettes, and A/C.

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2.0

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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9.6

"Great location"

Great location.

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8.3

"Best value for money"

Best value for money.

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6.6

"Service is adequate"

Service is adequate.

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4.0

"More comfort would be nice"

Not very comfortable, with poor beds.

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3.6

"Complaints about WiFi"

Wifi quality could be improved.

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3.5

"Room needs to be improved"

Rooms are poorly maintained and cleaned, with poorly rated beds.

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3.0

"Food could be better"

Food could be better.

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2.0

"Could use a good cleaning"

Rooms could be cleaner.

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