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1 Paradise Island , 4217, Surfers Paradise, Australia

Review Score

Based on 1379 reviews

heart

6.6

Location

9.4

341 reviews

Value for money

8.0

159 reviews

Service

6.6

312 reviews

Breakfast

5.0

189 reviews

Amenities

4.1

149 reviews

Comfort

3.6

263 reviews

Food

3.2

113 reviews

WiFi

3.2

63 reviews

Room

2.8

585 reviews

Vibe

1.9

136 reviews

Cleanliness

1.6

248 reviews

100% Verified Real Reviews

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9.4

"Great location"

Good location, close to public transport. Great shopping at the nearby city centre, and close to the beach. Parking is good and affordable. Excellent sightseeing, restaurants and bars nearby. Reasonably accessible by car.

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8.0

"Best value for money"

Best value for money. Food and breakfast are well-priced. Free internet.

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6.6

"Service is adequate"

Management and reception are decent and somewhat professional. Service is welcoming, but housekeeping is not great. Laundry service can be improved. Hotel security is ok.

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5.0

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.1

"Amenities are not the best"

Older facilities and unpleasant entrance area. Good outdoor sports facilities. Architecture not so nice.

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3.6

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Large rooms with typical bathrooms.

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3.2

"Food could be better"

Poor dining experience with untidy dining area. Unappetizing pork dishes and side dishes. Affordable food with adequate dessert & fruits.

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3.2

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.8

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Spacious rooms with subpar beds and A/C. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem. Adequate balcony.

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1.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish.

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1.6

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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9.4

"Great location"

Excellent location close to the beach. Parking is good and affordable.

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7.8

"Best value for money"

Best value for money. Free internet.

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6.8

"Service is adequate"

Friendly service and acceptable reception.

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5.3

"Breakfast is average"

Breakfast is average.

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3.9

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious rooms.

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3.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.3

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Room maintenance is lacking, as are beds, kitchenettes and furnishings. Spacious rooms. Shower can be a problem.

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3.2

"Complaints about WiFi"

WiFi's cheap, but of subpar quality.

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3.0

"Food could be better"

Food could be better.

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1.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.5

"Great location"

Great location near lots of shopping.

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9.4

"Great pool"

Great pool.

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8.3

"Best value for money"

Best value for money.

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7.0

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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4.4

"Amenities are not the best"

Hotel buildings could use some improvement.

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4.1

"Food could be better"

Food could be better.

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3.6

"Complaints about WiFi"

Complaints about WiFi.

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3.2

"More comfort would be nice"

Spacious but uncomfortable rooms with poor beds and A/C.

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2.7

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Some guests complained about bathroom cleanliness; kitchenettes, furniture and TV's are not great. Spacious rooms with subpar beds and A/C.

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2.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.9

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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9.5

"Great location"

Great location.

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8.3

"Best value for money"

Best value for money.

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6.7

"Service is adequate"

Service is adequate.

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3.8

"More comfort would be nice"

Not very comfortable, with poor beds.

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3.3

"Complaints about WiFi"

Wifi quality could be improved.

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3.1

"Room needs to be improved"

Rooms are poorly maintained and cleaned, with poorly rated beds.

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2.9

"Food could be better"

Food could be better.

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1.8

"Could use a good cleaning"

Rooms could be cleaner.

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