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1 Paradise Island , 4217, Surfers Paradise, Australia

Review Score

Based on 875 reviews

heart

6.8

Location

9.7

253 reviews

Value for money

8.0

108 reviews

Service

7.6

229 reviews

Breakfast

6.7

85 reviews

Amenities

4.4

101 reviews

Food

4.2

71 reviews

Comfort

4.1

184 reviews

WiFi

4.0

48 reviews

Room

3.6

394 reviews

Vibe

3.3

94 reviews

Cleanliness

1.9

167 reviews

100% Verified Real Reviews

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9.7

"Great location"

Great location. Great shopping at the nearby city centre, and close to the beach. Parking is good and affordable. Excellent sightseeing, restaurants and bars nearby. Reasonably accessible by car.

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8.0

"Best value for money"

Best value for money. Fair breakfast prices. Internet is affordable.

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7.6

"Fantastic service"

Service is welcoming, but housekeeping is not great. Management is acceptable. Booking process should be better organized. Hotel security is ok.

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6.7

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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4.4

"Amenities are not the best"

Facilities are outdated, but outdoor sports facilities are top-notch. Entrance area is ok.

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4.2

"Food could be better"

Poor dining experience with untidy dining area.

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4.1

"More comfort would be nice"

Generally poor comfort, particularly the beds, and A/C is lacking. Large rooms without much noise.

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4.0

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.6

"Room needs to be improved"

Untidy, outdated rooms with bad TV's and A/C. Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Large rooms with beautiful balconies and charming views. Shower can be a problem.

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3.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is ok. Stylish hotel.

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1.9

"Could use a good cleaning"

Rooms, bathrooms and dining area all need more cleaning. Hotel facilities could use a good clean.

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9.6

"Great location"

Great location and easy parking. Great shopping and the beach nearby.

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7.8

"Best value for money"

Best value for money. Internet is affordable.

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7.5

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.9

"Breakfast is average"

Breakfast is average.

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4.2

"More comfort would be nice"

Generally poor comfort, particularly the beds, and A/C is lacking. Large rooms without much noise.

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4.1

"Amenities are not the best"

Amenities are not the best.

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4.1

"Food could be better"

Food could be better.

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3.9

"Complaints about WiFi"

Wifi quality could be improved. Internet is affordable.

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3.4

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Room maintenance is lacking, as are beds, kitchenettes and furnishings. Spacious rooms with excellent views. Shower can be a problem.

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2.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.7

"Great location"

Great location.

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8.9

"Great pool"

Great pool.

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8.1

"Best value for money"

Best value for money. Internet is affordable.

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7.6

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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4.9

"Food could be better"

Food could be better.

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4.6

"Amenities are not the best"

Amenities are not the best.

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4.3

"Complaints about WiFi"

WiFi isn't great although it's reasonably priced.

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3.7

"More comfort would be nice"

Spacious but uncomfortable rooms with poor beds and A/C.

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3.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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3.0

"Room needs to be improved"

Complaints about maintenance and cleanliness in rooms and bathrooms. Great views from large but outdated rooms with subpar beds. Substandard furniture, A/C, TV's and kitchenettes.

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2.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.7

"Great location"

Great location.

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8.3

"Best value for money"

Best value for money.

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7.7

"Fantastic service"

Fantastic service.

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4.4

"More comfort would be nice"

Not very comfortable, with poor beds.

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4.1

"Food could be better"

Food could be better.

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4.1

"Complaints about WiFi"

Wifi quality could be improved.

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4.0

"Room needs to be improved"

Rooms are poorly maintained and cleaned, with poorly rated beds.

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3.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.0

"Could use a good cleaning"

Rooms could be cleaner.

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