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122 Ferny Avenue , 4217, Surfers Paradise, Australia

Review Score

Based on 771 reviews

heart

7.6

Location

8.9

143 reviews

Pool

8.7

60 reviews

Service

8.6

262 reviews

Amenities

7.0

154 reviews

WiFi

6.7

14 reviews

Food

6.6

122 reviews

Breakfast

5.9

14 reviews

Value for money

4.6

102 reviews

Room

3.3

250 reviews

Vibe

3.2

107 reviews

Comfort

3.0

79 reviews

Cleanliness

3.0

64 reviews

100% Verified Real Reviews

grey circle

8.9

"Great location"

Good location, close to public transport. Excellent location with good bars, restaurants, shopping and beaches nearby. Parking is rare. Standard parking prices.

grey circle

8.7

"Great pool"

Great pool.

grey circle

8.6

"Fantastic service"

Service is friendly and professional, with great childcare facilities. Recreation staff is nice. Reception is OK but housekeeping is substandard.

grey circle

7.0

"Great amenities"

Nice kids facilities. Okay buildings with a less impressive entrance area. Elevator in need of updating.

grey circle

6.7

"Regular internet service"

Average wifi quality.

grey circle

6.6

"Food is all right"

Dining disappointed some guests in quality and price. The menu is okay, with great desserts.

grey circle

5.9

"Breakfast is average"

Decent and moderately priced breakfast.

grey circle

4.6

"Value for money could be better"

Value for money could be better. Food is a bit overpriced. Acceptable breakfast prices.

grey circle

3.3

"Room needs to be improved"

Poorly cleaned rooms and bathrooms, with complaints about beds and A/C. Rooms are old and neglected, but size is OK. Poorly furnished with bad TV's and balconies.

grey circle

3.2

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel. Entrance area is not particularly attractive. Good resort hotel. Awesome for families.

grey circle

3.0

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Average sized rooms.

grey circle

3.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

grey circle

8.7

"Great location"

Great location. Great shopping and the beach nearby. Parking is rare. Standard parking prices.

grey circle

8.5

"Fantastic service"

Fantastic service. Recreation staff is nice. Great childcare.

grey circle

7.2

"Great amenities"

Good kids facilities but outdated. Average hotel building.

grey circle

7.0

"Good internet service"

Average wifi quality.

grey circle

6.3

"Food is all right"

Food and menu is typical, but quite expensive.

grey circle

4.4

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

grey circle

3.1

"Room needs to be improved"

Somewhat unclean rooms with uncomfortable beds and poor bathrooms. Older, small rooms with inadequate A/C.

grey circle

3.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

grey circle

2.9

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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