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122 Ferny Avenue , 4217, Surfers Paradise, Australia

Review Score

Based on 805 reviews

heart

7.5

Location

8.7

139 reviews

Service

8.2

253 reviews

Amenities

6.6

168 reviews

Food

6.1

132 reviews

Value for money

4.8

109 reviews

Breakfast

3.8

15 reviews

WiFi

3.1

13 reviews

Room

2.6

266 reviews

Vibe

2.5

105 reviews

Comfort

2.4

101 reviews

Cleanliness

2.4

71 reviews

100% Verified Real Reviews

grey circle

8.7

"Great location"

Good location, close to public transport. Great shopping at the nearby city centre, and close to the beach. Pricey, inconvenient parking. Excellent sightseeing, restaurants and bars nearby.

grey circle

8.2

"Fantastic service"

Service is friendly, and housekeeping is good, but reception is not up to standard. Service is professional and excellent childcare is available. Recreation staff is nice.

grey circle

6.6

"Ordinary amenities"

Outdated facilities and entrance area. Nice grounds with great facilities for kids.

grey circle

6.1

"Food is all right"

Food and menu is typical, but quite expensive. Pizza is great.

grey circle

4.8

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

grey circle

3.8

"Breakfast can be improved"

Breakfast can be improved.

grey circle

3.1

"Complaints about WiFi"

Wifi quality could be improved.

grey circle

2.6

"Room needs to be improved"

Poorly maintained and cleaned rooms with substandard A/C. Rooms are average size, although old with poor beds and furniture. Small rooms and poorly cleaned bathrooms. Poorly reviewed kitchenettes and balconies. Shower can be a problem.

grey circle

2.5

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Good resort hotel. Awesome for families.

grey circle

2.4

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Small bathrooms, okay room size, but complaints about bed comfort.

grey circle

2.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

grey circle

8.7

"Great location"

Great location. Great shopping and the beach nearby. Pricey, inconvenient parking.

grey circle

8.5

"Fantastic service"

Great childcare and friendly service. Recreation staff is nice.

grey circle

6.1

"Ordinary amenities"

Mediocre building with old facilities. Nice grounds with great facilities for kids.

grey circle

6.0

"Food is all right"

Food and menu is typical, but quite expensive.

grey circle

5.1

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced.

grey circle

3.1

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Smaller rooms with subpar A/C, bathrooms and beds.

grey circle

2.8

"Could use a good cleaning"

Rooms could be cleaner.

grey circle

2.3

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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