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122 Ferny Avenue , 4217, Surfers Paradise, Australia

Review Score

Based on 739 reviews

heart

7.6

Pool

8.7

55 reviews

Location

8.7

140 reviews

Service

8.6

260 reviews

Amenities

7.3

149 reviews

Food

6.4

119 reviews

Breakfast

5.3

13 reviews

Value for money

5.2

98 reviews

Vibe

3.6

104 reviews

Comfort

3.0

90 reviews

Room

2.9

252 reviews

100% Verified Real Reviews

grey circle

8.7

"Great pool"

Great pool.

grey circle

8.7

"Great location"

Good location, close to public transport. Excellent location with good bars, restaurants, shopping and beaches nearby. Parking is rare. Standard parking prices.

grey circle

8.6

"Fantastic service"

Service is friendly and professional, with great childcare facilities. Recreation staff is nice. Guests complained about the staff at reception and housekeeping.

grey circle

7.3

"Great amenities"

Nice kids facilities. Outdated facilities and entrance area. Elevator in need of updating.

grey circle

6.4

"Food is all right"

Poor dining experience overall; decent menu, but restaurant is expensive.

grey circle

5.3

"Breakfast is average"

Decent and moderately priced breakfast.

grey circle

5.2

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced. Acceptable breakfast prices.

grey circle

3.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel. Entrance area is not particularly attractive. Good resort hotel. Awesome for families.

grey circle

3.0

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Average sized rooms.

grey circle

2.9

"Room needs to be improved"

Guests liked the room size but complained about the age, cleanliness, and uncomfortable beds. Rooms are poorly-furnished and cleaned, with insufficient A/C. Shower can be a problem.

grey circle

8.6

"Fantastic service"

Great childcare and friendly service. Recreation staff is nice.

grey circle

8.5

"Great location"

Great location near lots of shopping. Parking is rare. Standard parking prices.

grey circle

7.6

"Great amenities"

Good kids facilities but outdated. Average hotel building.

grey circle

6.4

"Food is all right"

Food and menu is typical, but quite expensive.

grey circle

4.9

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

grey circle

3.0

"Room needs to be improved"

Rooms okay sized, but poorly cleaned with subpar beds. Guests complain about bathrooms, A/C, and outdated rooms.

grey circle

2.9

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Average sized rooms.

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