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Via Brolo, 2, 37014, Castelnuovo del Garda, Italy

Review Score

Based on 3568 reviews

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7.9

Location

9.0

499 reviews

Breakfast

8.0

610 reviews

Pool

7.6

317 reviews

Service

7.3

604 reviews

Food

6.1

394 reviews

Cleanliness

5.7

363 reviews

Room

5.0

939 reviews

Vibe

4.2

274 reviews

WiFi

1.5

184 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location. Great accessibility by car with affordable parking. Near to the city centre with good shopping options nearby.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.6

"Great pool"

Good pool, acceptably clean.

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7.3

"Fantastic service"

Welcoming service and reception and housekeeping are alright. Restaurant service, general service professionalism and management levels are average. Good shuttle service. Room service is average.

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6.1

"Food is all right"

Poor dining experience, largely due to dirty a dining area and poor sides. Great desserts and fruits, with mediocre menu and prices. Great snacks and salads. Pizza is not the best. Vegetables are average. Bad pasta.

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5.7

"Quite clean"

Moderately clean pool area. Rooms, bathrooms and dining area all need more cleaning. Clean hotel facilities. Wellness & sports facilities could use better cleaning.

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5.0

"Room is all right"

Rooms are old and with poor maintenance, but decent overall with typical balconies. Spacious but poorly cleaned bathrooms and rooms, with beds with comfort issues. Great views, but low quality air conditioning, televisions, and furnishing. Shower can be a problem. Acceptable minibar.

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4.2

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Luxurious Hotel. Fine for golfers.

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1.5

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Great location. Great accessibility by car with affordable parking. Near to downtown with good options for sightseeing.

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8.1

"Great amenities"

Good outdoor sports facilities. Okay buildings with a less impressive entrance area.

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8.1

"Tasty breakfast"

Tasty breakfast.

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7.3

"Great pool"

Good pool, acceptably clean.

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6.6

"Service is adequate"

Service acceptably professional, with acceptable housekeeping and decent restaurant service. Service is welcoming but the reception is subpar. Recreation staff is nice. Good shuttle service.

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5.8

"Quite clean"

Moderately clean pool area. Rooms, bathrooms and dining area all need more cleaning. Clean hotel facilities.

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4.6

"Room needs to be improved"

Complaints about maintenance and cleanliness in rooms and bathrooms. Great views from large but outdated rooms with subpar beds. Substandard furniture with poor A/C, TV's and balconies. Shower can be a problem.

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3.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive.

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1.6

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Near city centre in a great location. Great accessibility by car with affordable parking.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.7

"Rather comfortable"

Big, comfortable, and quiet rooms. Subpar beds and ineffective A/C.

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7.6

"Fantastic service"

Friendly service. Staff is professional enough, with okay reception, housekeeping, and waitstaff. Good shuttle service. Recreation staff is ok.

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5.7

"Food is all right"

Poor dining experience, largely due to dirty a dining area and poor sides. Acceptable menu with average desserts.

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5.5

"Quite clean"

Moderately clean pool area. Rooms, bathrooms and dining area all need more cleaning. Clean hotel facilities.

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5.0

"Room is all right"

Big enough rooms with awesome views. Outdated, rooms with poor cleanliness and maintenance. Subpar beds and TVs and complaints about cleanliness of bathrooms. Below average furnishing, balconies, and A/C. Shower can be a problem.

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3.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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1.5

"Complaints about WiFi"

Wifi quality could be improved.

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8.8

"Great location"

Great location.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.6

"Great amenities"

Good amenities and hotel building is acceptable.

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7.5

"Fantastic service"

Friendly service.

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7.0

"Rather comfortable"

Rooms are big and moderately comfortable.

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5.6

"Food is all right"

Food is all right.

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5.4

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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5.3

"Room is all right"

Big, decent rooms. Poor bathrooms and furniture in badly cleaned, old rooms.

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4.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.4

"Complaints about WiFi"

Wifi quality could be improved.

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