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Via Brolo, 2, 37014, Castelnuovo del Garda, Italy

Review Score

Based on 3614 reviews

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8.0

Location

8.8

486 reviews

Breakfast

8.3

623 reviews

Pool

7.8

303 reviews

Service

7.5

570 reviews

Food

6.1

386 reviews

Cleanliness

5.5

361 reviews

Room

5.1

928 reviews

Vibe

4.4

267 reviews

WiFi

1.8

184 reviews

100% Verified Real Reviews

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8.8

"Great location"

Great location. Great accessibility by car with affordable parking. Near to the city centre with good shopping options nearby.

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8.3

"Tasty breakfast"

Great and affordable breakfast.

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7.8

"Great pool"

Clean pool area.

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7.5

"Fantastic service"

Welcoming service and reception and housekeeping are alright. Restaurant service, general service professionalism and management levels are average. Good shuttle service. Booking process is sufficient.

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6.1

"Food is all right"

Dining experience was subpar, but the menu and prices are alright. Poor ratings for cleanliness and side dishes in restaurant. Pizza is ok. Bad pasta. Vegetables are average. Yummy salads.

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5.5

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms. Clean hotel facilities. Pool area is clean, but dining area and rooms are not. Wellness & sports facilities could use better cleaning.

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5.1

"Room is all right"

Average rooms, with okay balconies. Beds are substandard in outdated, badly-maintained and untidy rooms. Large rooms, and good minibars. Bathrooms are large but with substandard cleaning. Great views, but low quality air conditioning, televisions, and furnishing. Shower can be a problem.

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4.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is ok. Hotel is relatively stylish. Luxurious Hotel. Fine for golfers.

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1.8

"Complaints about WiFi"

Wifi quality could be improved.

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8.9

"Great location"

Great location with excellent sightseeing. Great accessibility by car with affordable parking.

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8.3

"Tasty breakfast"

Tasty breakfast.

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8.2

"Great amenities"

Good amenities and hotel building is acceptable.

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7.5

"Great pool"

Clean pool area.

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6.9

"Service is adequate"

Staff is very friendly but not that professional, with mediocre restaurant service. Complaints about housekeeping and reception. Recreation staff is nice. Good shuttle service.

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5.6

"Quite clean"

Quite clean. Rooms and bathrooms are untidy, but pool area is clean. Clean hotel facilities.

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4.5

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Complaints about the furniture, TVs, A/C, and beds. Spacious rooms with excellent views. Bathrooms are large but with substandard cleaning. Shower can be a problem. Adequate balcony.

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4.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.0

"Great location"

Great location. Great accessibility by car with affordable parking.

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8.4

"Tasty breakfast"

Tasty breakfast.

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7.8

"Fantastic service"

Friendly service. Staff is professional enough, with okay reception, housekeeping, and waitstaff. Good shuttle service. Recreation staff is ok.

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7.4

"Rather comfortable"

Peaceful, comfortable and spacious rooms with large bathrooms. Subpar beds and ineffective A/C.

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5.8

"Food is all right"

Poor dining experience with untidy dining area. Acceptable menu with average desserts.

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5.5

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms. Clean hotel facilities. Pool area is clean, but dining area and rooms are not.

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5.0

"Room is all right"

Rooms are old and with poor maintenance, but decent overall with typical balconies. Spacious rooms and lovely views, although beds are poor. Rooms with some cleanliness issues, and low rated TVs, A/C, and furnishing. Bathrooms are large but with substandard cleaning. Shower can be a problem.

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4.0

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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1.6

"Complaints about WiFi"

Wifi quality could be improved.

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8.7

"Great location"

Great location.

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8.3

"Tasty breakfast"

Tasty breakfast.

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7.7

"Fantastic service"

Friendly service.

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6.9

"Comfortable"

Rooms are big and moderately comfortable.

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5.9

"Food is all right"

Food is all right.

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5.3

"Room is all right"

Big, decent rooms. Poor bathrooms and furniture in badly cleaned, old rooms.

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5.3

"Quite clean"

Buildings are reasonably clean, but less well kept up rooms.

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4.2

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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