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Karbe-Wagner-Str. 59, 17235, Neustrelitz, Germany

Review Score

Based on 546 reviews

heart

7.0

Service

7.9

189 reviews

Location

7.8

114 reviews

Breakfast

6.1

99 reviews

Comfort

5.0

102 reviews

Food

5.0

118 reviews

Vibe

4.5

50 reviews

Cleanliness

4.2

72 reviews

Room

4.1

191 reviews

Wellness Area

2.9

15 reviews

WiFi

2.3

33 reviews

Value for money

2.2

95 reviews

100% Verified Real Reviews

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7.9

"Fantastic service"

Friendly, professional enough service, good housekeeping, and decent restaurant service. Decent reception, but less impressive bar service.

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7.8

"Great location"

Great location. Pricey, inconvenient parking. Good sightseeing nearby, but far from downtown.

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6.1

"Breakfast is average"

Breakfast is decent but expensive.

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5.0

"Comfortable"

Rooms are moderately-sized but uncomfortable with poor beds and air conditioning.

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5.0

"Food is all right"

Menu, and prices, could be improved. Desserts are average, but sides are not highly recommended. Salads are ok.

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4.5

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Stylish hotel. Good casino hotel. Suitable for solo travelers.

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4.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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4.1

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Excellent views, but some issues with beds and room maintenance. Acceptable room size and TV's. Shower can be a problem.

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2.9

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities.

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2.3

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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2.2

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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7.5

"Fantastic service"

Friendly service, good reception, and okay professionalism and restaurant service.

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7.2

"Great location"

Great location. Pricey, inconvenient parking.

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6.1

"Breakfast is average"

Breakfast is average.

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5.1

"Food is all right"

Poor menus and okay food.

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4.6

"More comfort would be nice"

Not very comfortable, with poor beds. Average noise and size.

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4.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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4.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.8

"Room needs to be improved"

Complaints about maintenance and cleanliness in rooms and bathrooms. Rooms are average size, although old with poor beds and furniture. Shower can be a problem.

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3.1

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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2.1

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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2.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.0

"Great location"

Great location.

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8.0

"Fantastic service"

Friendly service.

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5.7

"Breakfast is average"

Breakfast is average.

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4.9

"Food could be better"

Food and menu are not highly reviewed.

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4.2

"Room needs to be improved"

Rooms need regular maintenance.

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4.2

"Could use a good cleaning"

Could use a good cleaning.

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2.4

"Value for money could be better"

Value for money could be better.

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8.0

"Fantastic service"

Friendly service.

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7.9

"Great location"

Great location.

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6.3

"Breakfast is average"

Breakfast is average.

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5.3

"Comfortable"

Average comfort, but beds are not great.

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5.2

"Food is all right"

Food is all right.

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4.5

"Room needs to be improved"

Guests complain about the rooms and subpar beds.

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2.4

"Value for money could be better"

Value for money could be better.

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2.4

"Complaints about WiFi"

Wifi quality could be improved.

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7.9

"Fantastic service"

Fantastic service.

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7.8

"Great location"

Great location.

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5.9

"Breakfast is average"

Breakfast is average.

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4.8

"More comfort would be nice"

Not very comfortable, with poor beds.

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3.8

"Room needs to be improved"

Badly-maintained rooms with poor beds.

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1.9

"Value for money could be better"

Value for money could be better.

Photos from travellers