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Karbe-Wagner-Str. 59, 17235, Neustrelitz, Germany

Review Score

Based on 642 reviews

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7.1

Service

7.6

207 reviews

Location

7.6

129 reviews

Breakfast

6.6

116 reviews

Comfort

4.9

111 reviews

Cleanliness

4.7

98 reviews

Food

4.7

139 reviews

Amenities

4.4

33 reviews

Room

4.2

211 reviews

Vibe

3.9

50 reviews

Wellness Area

3.4

23 reviews

Value for money

2.1

114 reviews

WiFi

1.8

30 reviews

100% Verified Real Reviews

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7.6

"Fantastic service"

Friendly service. Staff is professional enough, with okay reception, housekeeping, and waitstaff.

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7.6

"Great location"

Great location. Pricey, inconvenient parking. Great sightseeing and not far from the city centre. Reasonably accessible by car.

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6.6

"Breakfast is average"

Breakfast is decent but expensive.

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4.9

"More comfort would be nice"

Generally poor comfort, particularly the beds, and A/C is lacking. Average noise level with mediocre sized bathrooms.

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4.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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4.7

"Food could be better"

Overall dining experience is great, though food is unfortunately lacking. Poor menu, especially in side dishes. Pricey food but great desserts. Salads are not good. No good fish & seafood.

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4.4

"Amenities are not the best"

Hotel building is alright, but amenities are lacking. Awesome terrace. Outdoor sports facilities are ok.

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4.2

"Room needs to be improved"

Outdated rooms with complaints about minibars, A/C, and cleanliness. Poorly-maintained rooms with low rated beds, furniture, and TVs. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem. Great view.

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3.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Nice lake hotel. Good casino hotel. Suitable for solo travelers.

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3.4

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities.

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2.1

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining. Free internet.

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1.8

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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7.6

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.5

"Fantastic service"

Friendly, mostly professional service, and so-so reception and restaurant service.

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6.7

"Breakfast is average"

Breakfast is average.

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5.0

"Comfortable"

Room is acceptable, but beds have issues with comfort.

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4.9

"Amenities are not the best"

Hotel building is alright, but amenities are lacking. Awesome terrace.

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4.6

"Food could be better"

Food and menu are not highly reviewed. Food is a bit overpriced.

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4.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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4.2

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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4.1

"Room needs to be improved"

Poorly maintained and cleaned rooms. Poorly cleaned bathrooms with complaints about the beds and furniture. Shower can be a problem.

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3.5

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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2.3

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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1.8

"Complaints about WiFi"

Wifi quality could be improved.

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7.7

"Great location"

Great location.

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7.6

"Fantastic service"

Friendly service.

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6.8

"Breakfast is average"

Breakfast is average.

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5.2

"Comfortable"

Average comfort, but beds are not great.

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5.0

"Food is all right"

Food could be better.

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4.8

"Could use a good cleaning"

Rooms could be cleaner.

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4.4

"Room needs to be improved"

Somewhat unclean rooms with uncomfortable beds and poor bathrooms.

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2.2

"Value for money could be better"

Value for money could be better.

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7.8

"Great location"

Great location.

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7.7

"Fantastic service"

Friendly service.

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6.5

"Breakfast is average"

Breakfast is average.

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5.4

"Comfortable"

Comfortable.

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4.7

"Could use a good cleaning"

Rooms could be cleaner.

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4.6

"Food could be better"

Food could be better.

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4.3

"Room needs to be improved"

Poorly maintained and cleaned rooms.

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2.4

"Value for money could be better"

Value for money could be better.

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7.7

"Great location"

Great location.

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7.3

"Fantastic service"

Fantastic service.

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6.3

"Breakfast is average"

Breakfast is average.

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5.0

"Comfortable"

Average comfort, but beds are not great.

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4.3

"Room needs to be improved"

Guests complain about the rooms and subpar beds.

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1.9

"Value for money could be better"

Value for money could be better.

Photos from travellers