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Karbe-Wagner-Str. 59, 17235, Neustrelitz, Germany

Review Score

Based on 559 reviews

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7.0

Location

8.2

117 reviews

Service

7.2

195 reviews

Breakfast

5.7

102 reviews

Comfort

5.1

104 reviews

Food

4.7

124 reviews

Vibe

4.6

48 reviews

Cleanliness

4.4

81 reviews

Room

4.0

192 reviews

Wellness Area

3.4

16 reviews

Value for money

2.2

96 reviews

WiFi

2.0

30 reviews

100% Verified Real Reviews

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8.2

"Great location"

Great location. Decent, but pricey, parking. Good sightseeing nearby, but far from downtown.

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7.2

"Fantastic service"

Service is generally friendly, although bar service is poor. Staff is professional enough, with okay reception, housekeeping, and waitstaff.

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5.7

"Breakfast is average"

Breakfast is decent but expensive.

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5.1

"Comfortable"

Rooms are reasonably comfortable and very quiet. Guests had problems with the beds, A/C, and bathroom size.

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4.7

"Food could be better"

Poor dining experience with uninteresting menus and bad side dishes. Pricey food and unpopular desserts. Salads are ok. Fish & seafood is acceptable.

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4.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Good casino hotel. Suitable for solo travelers.

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4.4

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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4.0

"Room needs to be improved"

Outdated rooms with complaints about minibars, A/C, and cleanliness. Poorly-maintained rooms with low rated beds, furniture, and TVs. Mediocre sized, poorly cleaned bathrooms. Okay-sized rooms with good views. Shower can be a problem.

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3.4

"Wellness & sports facilities could be improved"

Below average sauna and wellness facilities.

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2.2

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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2.0

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.0

"Great location"

Great location with good parking availability.

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6.9

"Service is adequate"

Friendly, mostly professional service, and so-so reception and restaurant service.

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5.8

"Breakfast is average"

Breakfast is average.

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5.1

"Comfortable"

Comfortable enough, average sized rooms but subpar beds.

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4.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating.

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4.4

"Food could be better"

Food and menu are not highly reviewed. Food is a bit overpriced.

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4.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

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3.9

"Room needs to be improved"

Complaints about maintenance and cleanliness in rooms and bathrooms. Rooms are average size, although old with poor beds and furniture. Shower can be a problem.

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3.5

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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2.2

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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2.1

"Complaints about WiFi"

Wifi quality could be improved.

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8.1

"Great location"

Great location.

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7.2

"Fantastic service"

Friendly service.

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6.0

"Breakfast is average"

Breakfast is average.

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5.2

"Comfortable"

Average comfort, but beds are not great.

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5.1

"Food is all right"

Food is all right.

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4.4

"Could use a good cleaning"

Rooms could be cleaner.

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4.2

"Room needs to be improved"

Poor beds in rooms needing some cleaning.

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2.2

"Value for money could be better"

Value for money could be better.

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1.7

"Complaints about WiFi"

Wifi quality could be improved.

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8.3

"Great location"

Great location.

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7.4

"Fantastic service"

Friendly service.

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5.5

"Breakfast is average"

Breakfast is average.

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5.4

"Comfortable"

Comfortable.

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4.6

"Food could be better"

Food and menu are not highly reviewed.

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4.3

"Could use a good cleaning"

Rooms could be cleaner.

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4.1

"Room needs to be improved"

Poorly maintained and cleaned rooms.

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2.5

"Value for money could be better"

Value for money could be better.

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8.2

"Great location"

Great location.

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6.8

"Service is adequate"

Service is adequate.

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5.3

"Breakfast is average"

Breakfast is average.

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5.3

"Comfortable"

Average comfort, but beds are not great.

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3.9

"Room needs to be improved"

Guests complain about the rooms and subpar beds.

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2.2

"Value for money could be better"

Value for money could be better.

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