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Bugenhagenstr. 8, 20095, Hamburg, Germany

Review Score

Based on 1338 reviews

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9.2

Location

9.3

265 reviews

WiFi

9.3

14 reviews

Service

9.1

343 reviews

Comfort

8.9

195 reviews

Wellness Area

8.9

84 reviews

Pool

8.9

49 reviews

Food

8.7

107 reviews

Amenities

8.6

66 reviews

Room

8.4

322 reviews

Breakfast

8.2

214 reviews

Value for money

3.1

61 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location. Near downtown with great sightseeing and shopping. Close to public transport and the train. Pricey, inconvenient parking. Reasonably accessible by car.

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9.3

"Good internet service"

Good wifi quality.

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9.1

"Fantastic service"

Friendly, professional service, especially at the bar and restaurant. Decent reception and housekeeping. Great concierge service. Room service is perfect.

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8.9

"Rather comfortable"

Comfortable, spacious rooms, but deficient A/C. Tranquil room with excellent beds and sizable bathrooms.

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8.9

"Great wellness & sports facilities"

Awesome wellness and fitness areas. Sauna is ok.

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8.9

"Great pool"

Great pool.

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8.7

"Delicious food"

Good food, especially side dishes. Fine menu and okay dining, with good desserts.

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8.6

"Great amenities"

Great hotel buildings and entrance area.

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8.4

"Great room"

Tidy, relatively new rooms with great TV's and beds. Great views from spacious but poorly maintained rooms with poor A/C. Bathrooms are large but with substandard cleaning. Shower was ok.

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8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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3.1

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.5

"Great location"

Great location, close to the train station. Near downtown with great sightseeing and shopping.

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9.3

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.0

"Rather comfortable"

Large, comfortable rooms. Tranquil room with excellent beds and sizable bathrooms.

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8.9

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.9

"Great pool"

Great pool.

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8.7

"Great room"

Spacious rooms and bathrooms, and comfortable beds. Average furniture, but rooms need better maintenance. Shower was ok.

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8.6

"Delicious food"

Delicious food.

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8.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.5

"Great amenities"

Nice building.

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3.0

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.4

"Great location"

Great location near lots of shopping. Train station is close.

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9.1

"Great wellness & sports facilities"

Great wellness & sports facilities.

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9.0

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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8.9

"Great pool"

Great pool.

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8.8

"Fantastic service"

Friendly service.

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8.6

"Great amenities"

Nice building.

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8.6

"Delicious food"

Delicious food.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.5

"Great room"

Large rooms, great bathrooms, and comfortable beds.

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2.9

"Value for money could be better"

Value for money could be better.

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9.2

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds.

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9.2

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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9.2

"Fantastic service"

Service is professional and friendly.

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9.2

"Great location"

Great location near lots of shopping. Train station is close.

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9.1

"Great pool"

Great pool.

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8.9

"Delicious food"

Delicious food.

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8.7

"Great room"

Large rooms, great bathrooms, and comfortable beds.

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8.5

"Tasty breakfast"

Tasty breakfast.

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3.2

"Value for money could be better"

Value for money could be better.

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9.4

"Great location"

Great location.

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9.1

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.9

"Delicious food"

Delicious food.

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8.9

"Fantastic service"

Fantastic service.

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8.8

"Rather comfortable"

Rather comfortable.

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8.3

"Tasty breakfast"

Tasty breakfast.

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8.1

"Great room"

Great room.

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8.0

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

Photos from travellers