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Bugenhagenstr. 8, 20095, Hamburg, Germany

Review Score

Based on 1459 reviews

heart

9.2

WiFi

9.7

8 reviews

Pool

9.6

55 reviews

Location

9.5

308 reviews

Bar and Beverages

9.3

32 reviews

Service

9.1

367 reviews

Comfort

8.9

213 reviews

Food

8.8

124 reviews

Room

8.7

358 reviews

Wellness Area

8.6

93 reviews

Breakfast

8.5

229 reviews

Value for money

3.4

66 reviews

100% Verified Real Reviews

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9.7

"Good internet service"

Good wifi quality.

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9.6

"Great pool"

Great pool.

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9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Pricey, inconvenient parking. Reasonably accessible by car.

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9.3

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Good bar service.

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9.1

"Fantastic service"

Restaurant service is friendly and professional. Great service at reception, bar, and housekeeping. Room service is perfect. Great concierge service.

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8.9

"Rather comfortable"

Comfortable, spacious rooms, but deficient A/C. Tranquil room with excellent beds and sizable bathrooms.

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8.8

"Delicious food"

Great food, especially desserts and snacks. Menu and side dishes are decent.

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8.7

"Great room"

Great beds in clean rooms, with wonderful views and nice TVs. Spacious rooms and bathrooms. Rooms are OK, as are furnishings, though A/C and maintenance are lacking. Shower was ok.

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8.6

"Great wellness & sports facilities"

Great fitness area with clean wellness facilities. Sauna not so nice.

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8.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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3.4

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.7

"Great pool"

Great pool.

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9.5

"Great location"

Great location, close to the train station. Near downtown with great sightseeing and shopping.

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9.4

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.1

"Bar is awesome"

Bar is awesome.

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9.0

"Great room"

Large clean rooms with big bathrooms. Nice beds and lovely furniture.

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8.9

"Rather comfortable"

Large, comfortable rooms. Tranquil room with excellent beds and sizable bathrooms.

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8.7

"Delicious food"

Delicious food.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.5

"Great wellness & sports facilities"

Great wellness & sports facilities.

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3.7

"Value for money could be better"

Value for money could be better.

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9.7

"Great pool"

Great pool.

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9.4

"Great location"

Great location, close to the train station.

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9.2

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds.

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9.2

"Fantastic service"

Friendly service.

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9.0

"Delicious food"

Delicious food.

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8.9

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.6

"Great room"

Beautiful bathrooms and comfortable beds in large, clean rooms. Relatively new rooms.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.0

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Luxurious Hotel.

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3.5

"Value for money could be better"

Value for money could be better.

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9.6

"Great location"

Great location near lots of shopping. Train station is close.

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9.5

"Great pool"

Great pool.

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9.1

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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9.0

"Delicious food"

Delicious food.

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9.0

"Fantastic service"

Friendly service and great reception.

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8.8

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.6

"Great room"

Comfortable beds in spacious rooms.

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9.6

"Great location"

Great location.

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8.9

"Fantastic service"

Fantastic service.

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8.8

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.2

"Great room"

Great room.

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8.2

"Tasty breakfast"

Tasty breakfast.

Photos from travellers