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Bugenhagenstr. 8, 20095, Hamburg, Germany

Review Score

Based on 1317 reviews

heart

9.2

Wellness Area

9.4

85 reviews

Location

9.3

289 reviews

Bar and Beverages

9.1

24 reviews

Service

9.0

358 reviews

Comfort

8.8

199 reviews

Pool

8.8

54 reviews

Food

8.7

102 reviews

WiFi

8.5

18 reviews

Room

8.4

325 reviews

Breakfast

8.2

218 reviews

Value for money

2.9

64 reviews

100% Verified Real Reviews

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9.4

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

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9.3

"Great location"

Great location. Near downtown with great sightseeing and shopping. Close to public transport and the train. Accessible by car, but parking is costly.

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9.1

"Bar is awesome"

Bar is awesome. Good bar service.

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9.0

"Fantastic service"

Friendly, excellent service in bar and restaurant. Reception is OK, housekeeping good and service professional. Concierge service is average. Room service is perfect.

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8.8

"Rather comfortable"

Very comfortable, large rooms with sizeable bathrooms. Quiet rooms with comfortable beds and standard air conditioning.

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8.8

"Great pool"

Great pool.

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8.7

"Delicious food"

Good food, especially side dishes. Fine menu and okay dining, with good desserts.

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8.5

"Good internet service"

Good wifi quality.

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8.4

"Great room"

Big rooms with impressive views, good TV's and cozy beds. Bathrooms are large but with substandard cleaning. Poorly maintained rooms with average furnishing. Shower was ok. Standard air conditioning.

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8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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2.9

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.3

"Great location"

Great location, close to the train station. Near downtown with great sightseeing and shopping. Parking is rare.

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9.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.1

"Great wellness & sports facilities"

Great wellness and sauna facilities.

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9.1

"Bar is awesome"

Bar is awesome.

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8.7

"Rather comfortable"

Large, comfortable rooms. Tranquil room with excellent beds and sizable bathrooms.

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8.6

"Delicious food"

Uninspiring menu, but good food nonetheless.

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8.5

"Great pool"

Great pool.

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8.4

"Great room"

Large clean rooms with big bathrooms. Average furniture, but rooms need better maintenance. Great beds and TVs. Shower was ok.

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8.4

"Good internet service"

Good internet service.

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8.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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2.9

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.5

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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9.3

"Great location"

Great location near lots of shopping. Train station is close.

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9.2

"Rather comfortable"

Very comfortable, spacious, and quiet rooms with wonderful beds.

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9.1

"Great pool"

Great pool.

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9.0

"Fantastic service"

Service is professional and friendly.

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8.9

"Delicious food"

Delicious food.

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8.7

"Great room"

Large rooms, great bathrooms, and comfortable beds.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.4

"Good internet service"

Good internet service.

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2.9

"Value for money could be better"

Value for money could be better.

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9.5

"Great wellness & sports facilities"

Great wellness & sports facilities.

grey circle

9.5

"Great location"

Great location near lots of shopping. Train station is close.

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9.1

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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9.0

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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8.9

"Great pool"

Great pool.

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8.7

"Great room"

Large rooms, great bathrooms, and comfortable beds.

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8.6

"Delicious food"

Delicious food.

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8.5

"Tasty breakfast"

Tasty breakfast.

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2.7

"Value for money could be better"

Value for money could be better.

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9.5

"Great wellness & sports facilities"

Great wellness & sports facilities.

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9.4

"Great location"

Great location.

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8.9

"Delicious food"

Delicious food.

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8.9

"Fantastic service"

Fantastic service.

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8.8

"Rather comfortable"

Large, comfortable rooms.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.3

"Great room"

Huge rooms with great bathrooms.

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7.9

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

Photos from travellers