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3-7-1-2 Nishi Shinjuku Shinjuku-ku , 163-1055, Tokyo, Japan

Review Score

Based on 1628 reviews

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9.1

Bar and Beverages

9.3

71 reviews

Pool

9.0

48 reviews

Room

9.0

527 reviews

Service

8.9

507 reviews

WiFi

8.9

7 reviews

Wellness Area

8.8

56 reviews

Comfort

8.6

137 reviews

Vibe

8.2

232 reviews

Amenities

8.1

162 reviews

Breakfast

7.3

79 reviews

Location

7.2

231 reviews

Value for money

4.4

119 reviews

100% Verified Real Reviews

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9.3

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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9.0

"Great pool"

Great pool.

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9.0

"Great room"

Large rooms, and good minibars. Large bathrooms and great views. Nice beds and lovely furniture. Moderately well-maintained rooms with OK TV's. Rooms in need of an update. Great shower.

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8.9

"Fantastic service"

Friendly and professional housekeepers. Good shuttle service. Great concierge service. Room service is perfect. Booking process should be better organized. Recreation staff is nice.

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8.9

"Good internet service"

Good internet service.

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8.8

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.6

"Rather comfortable"

Large, comfortable rooms. Tranquil room with excellent beds and sizable bathrooms.

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8.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Hotel could use some updating. Stylish hotel. Entrance area is ok. Good for business people.

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8.1

"Great amenities"

Great hotel grounds and buildings. Outdated facilities with a decent entrance area. Beautiful architecture. Elevator is ok.

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7.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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7.2

"Great location"

Great location with excellent sightseeing. Train station is a bit far. Adequate access to public transport. Reasonably accessible by car.

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4.4

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

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9.4

"Bar is awesome"

Bar is awesome.

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9.2

"Great room"

Big rooms, great beds, nice bathrooms, and awesome views.

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9.1

"Great pool"

Great pool.

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9.0

"Fantastic service"

Friendly service. Good shuttle service.

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8.8

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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8.8

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.4

"Great amenities"

Nice building.

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7.2

"Tasty breakfast"

Tasty breakfast.

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7.1

"Great location"

Great location somewhat accessible by car.

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4.9

"Value for money could be better"

Value for money could be better.

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9.2

"Great room"

Spacious rooms with excellent views.

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8.7

"Fantastic service"

Service is professional and friendly.

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8.7

"Rather comfortable"

Large, comfortable rooms.

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8.4

"Great amenities"

Nice building.

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6.9

"Breakfast is average"

Breakfast is average.

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6.8

"Location is ok"

Location is ok. Difficult access to public transport.

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4.7

"Value for money could be better"

Value for money could be better.

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9.1

"Great room"

Lovely rooms with pleasant views.

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8.7

"Fantastic service"

Fantastic service.

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7.0

"Great location"

Location is ok.

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9.1

"Fantastic service"

Fantastic service.

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8.6

"Great room"

Great room.

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