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3-7-1-2 Nishi Shinjuku Shinjuku-ku , 163-1055, Tokyo, Japan

Review Score

Based on 1565 reviews

heart

9.2

Wellness Area

9.4

61 reviews

WiFi

9.4

9 reviews

Pool

9.1

57 reviews

Bar and Beverages

9.1

80 reviews

Service

8.6

543 reviews

Room

8.6

553 reviews

Comfort

8.3

137 reviews

Breakfast

7.9

81 reviews

Vibe

7.9

263 reviews

Amenities

7.6

170 reviews

Location

6.7

239 reviews

Value for money

5.3

121 reviews

100% Verified Real Reviews

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9.4

"Great wellness & sports facilities"

Great fitness area, sauna and wellness.

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9.4

"Good internet service"

Good wifi quality.

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9.1

"Great pool"

Great pool.

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9.1

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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8.6

"Fantastic service"

Professional service with decent reception and housekeeping. Good shuttle service. Great concierge service. Room service is perfect. Recreation staff is nice.

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8.6

"Great room"

Tidy rooms and great minibars. Views are great, but rooms are outdated and poorly-maintained. Large rooms, particularly bathrooms, with excellent beds and furniture. Standard TV. Great shower.

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8.3

"Rather comfortable"

Large, comfortable rooms. Tranquil room with excellent beds and sizable bathrooms.

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7.9

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.9

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Luxurious Hotel. Stylish hotel. Entrance area is ok. Good for business people.

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7.6

"Great amenities"

Great hotel grounds and buildings. Outdated facilities with a decent entrance area. Beautiful architecture. Elevator in need of updating.

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6.7

"Location is ok"

Location is ok. Good shopping and sightseeing. Train station is a bit far. Adequate access to public transport. Reasonably accessible by car.

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5.3

"Fairly good value for money"

Fairly good value for money. Food is a bit overpriced. Acceptable breakfast prices.

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9.3

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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9.3

"Great pool"

Great pool.

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9.2

"Bar is awesome"

Bar is awesome.

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9.0

"Great room"

Big rooms, great beds, nice bathrooms, and awesome views.

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9.0

"Fantastic service"

Friendly service. Good shuttle service.

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8.6

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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7.9

"Tasty breakfast"

Tasty breakfast.

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6.8

"Location is ok"

Location is ok. Adequate access to public transport.

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5.2

"Fairly good value for money"

Fairly good value for money.

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9.1

"Great room"

Spacious rooms with excellent views.

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8.8

"Great pool"

Great pool.

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8.7

"Rather comfortable"

Large, comfortable rooms.

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8.6

"Fantastic service"

Service is professional and friendly.

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7.4

"Delicious food"

Delicious food.

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7.2

"Tasty breakfast"

Tasty breakfast.

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6.5

"Location is ok"

Location is ok. Adequate access to public transport.

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5.4

"Fairly good value for money"

Fairly good value for money.

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8.8

"Fantastic service"

Fantastic service.

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8.6

"Great room"

Great room.

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6.9

"Location is ok"

Location is ok.

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8.8

"Great room"

Lovely rooms with pleasant views.

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8.7

"Fantastic service"

Fantastic service.

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6.7

"Location is ok"

Location is ok.

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