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Alexanderplatz 7, 10178, Berlin, Germany

Review Score

Based on 14115 reviews

heart

7.8

Location

9.5

3983 reviews

Breakfast

7.5

2001 reviews

Service

6.6

3049 reviews

Cleanliness

6.2

1320 reviews

Room

5.6

5129 reviews

Comfort

3.9

2167 reviews

Value for money

3.3

2234 reviews

WiFi

2.7

1897 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station. Accessible by car, but parking is costly.

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7.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.6

"Service is adequate"

Friendly, decently professional service, and so-so bar service. Poor reception but decent management. Concierge service is average. Room service is average. Booking process should be better organized. Hotel security is ok. Recreation staff is nice.

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6.2

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy. Clean hotel facilities. Moderately clean wellness & sports facilities.

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5.6

"Room is all right"

Okay beds, new, mostly clean rooms, and great views. Small rooms with subpar A/C, minibars, and kitchenettes. Small rooms and poorly cleaned bathrooms. Poorly maintained rooms with low quality furniture. Shower can be a problem. Standard TV's and decent balconies.

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3.9

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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3.3

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey. Food and beverages are pricey.

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2.7

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.4

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Near public transport, airport, and train station.

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7.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.6

"Service is adequate"

Acceptably professional staff and mediocre bar service. Service is welcoming but the reception is subpar. Concierge service is average. Recreation staff is nice. Room service is average. Booking process should be better organized.

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5.9

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy. Clean hotel facilities.

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5.8

"Decent vibe"

Decent vibe. Relatively friendly Atmosphere. Entrance area is not particularly attractive. Stylish hotel.

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5.5

"Room is all right"

New, mostly clean rooms, and great views. Uncomfortable beds, run-down rooms, and low rated minibars. Small rooms with insufficient A/C and subpar furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Standard TV's and decent balconies.

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5.4

"Ordinary amenities"

Poor quality lobby with mediocre facilities. Elevator is ok. Terrace is not particularly attractive. Unspectacular architecture.

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3.5

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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3.0

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey.

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2.6

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Easy car access but inadequate parking.

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7.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.4

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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6.2

"Service is adequate"

Service is acceptably professional, but some complaints about reception staff. Friendly service, especially in the restaurant. Room service is average.

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6.1

"Decent vibe"

Decent vibe. Relatively friendly Atmosphere. Stylish hotel. Entrance area is not particularly attractive.

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6.0

"Room is all right"

Okay beds, new, mostly clean rooms, and great views. Small rooms and poorly cleaned bathrooms. Small rooms and badly rated minibars. Neglected rooms with bad A/C, unsightly furniture, and so-so TV's. Shower can be a problem.

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5.2

"Ordinary amenities"

Poor quality lobby with mediocre facilities. Elevator is ok. Terrace is not particularly attractive.

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3.6

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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2.7

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey.

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2.3

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.6

"Great location"

Great location. Near downtown with great sightseeing and shopping. Close to public transport and the train. Accessible by car, but parking is costly.

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7.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.4

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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6.2

"Service is adequate"

Staff are kind and fairly professional, but reception was lacking.

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5.9

"Decent vibe"

Decent vibe. Relatively friendly Atmosphere. Entrance area is not particularly attractive. Hotel is relatively stylish.

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5.2

"Room is all right"

Okay beds, new, mostly clean rooms, and great views. Poor A/C and furnishing, and room size is lacking. Room need better maintenance, and minibars are not great. Shower can be a problem.

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3.8

"More comfort would be nice"

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

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3.0

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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2.4

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.1

"Great location"

Great location with excellent sightseeing. Close to public transport and the train. Easy car access but inadequate parking.

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8.3

"Tasty breakfast"

Tasty breakfast.

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5.8

"Decent vibe"

Decent vibe. Relatively friendly Atmosphere. Entrance area is not particularly attractive.

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5.5

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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5.5

"Ordinary amenities"

Okay buildings with a less impressive entrance area. Elevator is ok. Terrace is not particularly attractive.

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5.5

"Room is all right"

Rooms are decently clean with okay beds and TVs, but low quality furniture. Modern rooms with excellent views. Small, badly maintained rooms with poor minibars. Bathrooms have cleanliness issues and A/C is lacking. Shower can be a problem.

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5.4

"Service is adequate"

Service staff are friendly, yet unprofessional and reception is poor. Booking process should be better organized.

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4.0

"More comfort would be nice"

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

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3.3

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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2.6

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

Photos from travellers