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Alexanderplatz 7, 10178, Berlin, Germany

Review Score

Based on 15653 reviews

heart

7.7

Location

9.5

4145 reviews

Breakfast

7.5

2034 reviews

Cleanliness

6.4

1426 reviews

Service

6.4

3052 reviews

Vibe

6.2

936 reviews

Food

5.9

587 reviews

Amenities

5.5

886 reviews

Room

5.4

5459 reviews

Comfort

3.6

2348 reviews

Value for money

3.2

2307 reviews

WiFi

2.1

1915 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station. Accessible by car, but parking is costly.

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7.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.4

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy. Clean hotel facilities.

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6.4

"Service is adequate"

Service acceptably professional, with acceptable housekeeping and decent restaurant service. Service is generally friendly, although bar service is poor. Poor reception but decent management. Room service could have been improved. Concierge service is average. Booking process is sufficient. Recreation staff is nice. Great hotel security.

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6.2

"Decent vibe"

Decent vibe. Modern Hotel. Relatively friendly Atmosphere. Entrance area is not particularly attractive. Stylish hotel. Hotel is relatively luxurious. Luxury hotel. Good for traveling with friends. Good for business people.

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5.9

"Food is all right"

Poorly rated dining experience, overall, with particularly disliked pork dishes. Untidy dining area, but desserts are alright. Side dishes and vegetables are not well rated. Food is pricey and snacks are subpar. No good fish & seafood. Beef dishes & steaks are all right. Salads are not good.

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5.5

"Ordinary amenities"

Poor quality lobby with mediocre facilities. Elevator is ok. Terrace is not particularly attractive. Unspectacular architecture. Hotel grounds need more attention. Good handicap accessible facilities. Smoking area is not nice.

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5.4

"Room is all right"

New, mostly clean rooms, and great views. Uncomfortable beds, run-down rooms, and low rated minibars. Small rooms with insufficient A/C and subpar furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Standard TV's and decent balconies.

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3.6

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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3.2

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey. Food and beverages are pricey.

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2.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.4

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Near public transport, airport, and train station.

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7.7

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.6

"Service is adequate"

Service acceptably professional, with acceptable housekeeping and decent restaurant service. Service is generally friendly, although bar service is poor. Reception should be more attentive. Concierge service is average. Room service could have been improved. Recreation staff is nice.

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5.8

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy. Clean hotel facilities.

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5.7

"Food is all right"

Poor dining experience with untidy dining area. Menu is OK with reasonable desserts, but sides are not recommended. Bad snacks. No good fish & seafood.

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5.6

"Decent vibe"

Decent vibe. Relatively friendly Atmosphere. Entrance area is not particularly attractive. Hotel is relatively stylish. Hotel is relatively luxurious.

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5.3

"Room is all right"

Relatively tidy rooms with acceptable TV's, but poor A/C and furniture. Small, badly maintained rooms with poor minibars. Modern rooms with excellent views. Small rooms and poorly cleaned bathrooms. Balconies and beds are poor. Shower can be a problem.

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5.2

"Ordinary amenities"

Poor quality lobby with mediocre facilities. Elevator is ok. Terrace is not particularly attractive. Unspectacular architecture.

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3.6

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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3.2

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey.

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2.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.6

"Great location"

Great location. Near city centre with great sightseeing and nearby restaurants. Close to public transport and the train. Easy car access but inadequate parking.

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7.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.5

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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6.1

"Service is adequate"

Friendly, acceptably professional service. Reception is poor, as is the restaurant service. Room service could have been improved.

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5.6

"Room is all right"

Relatively tidy rooms with acceptable TV's, but poor A/C and furniture. Small, worn rooms with inadequate minibars and beds. Modern rooms with excellent views. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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5.3

"Ordinary amenities"

Okay buildings with a less impressive entrance area. Elevator is ok. Terrace is not particularly attractive.

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3.3

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey.

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3.1

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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1.6

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.8

"Great location"

Great location. Near downtown with great sightseeing and shopping. Easy car access but inadequate parking. Close to public transport and the train.

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7.7

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.3

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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6.2

"Decent vibe"

Decent vibe. Modern Hotel. Relatively friendly Atmosphere. Entrance area is not particularly attractive.

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5.9

"Service is adequate"

Service acceptably professional, with acceptable housekeeping and decent restaurant service. Service is welcoming but the reception is subpar.

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5.8

"Food is all right"

Poor dining experience overall; decent menu, but restaurant is expensive.

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5.5

"Ordinary amenities"

Okay buildings with a less impressive entrance area. Elevator is ok. Terrace is not particularly attractive.

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4.7

"Room needs to be improved"

Poor maintenance and small rooms and bathrooms. New, mostly clean rooms, and great views. Guests disliked the beds, furniture, minibar, and A/C. Shower can be a problem.

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3.5

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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2.8

"Value for money could be better"

Value for money could be better. Pricey food, particularly breakfasts, and expensive WiFi.

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1.9

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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8.8

"Great location"

Good location, close to public transport. Parking is rare.

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7.9

"Tasty breakfast"

Tasty breakfast.

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5.8

"Decent vibe"

Decent vibe. Relatively friendly Atmosphere. Modern Hotel. Entrance area is not particularly attractive.

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5.6

"Service is adequate"

Service staff are friendly, yet unprofessional and reception is poor.

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5.4

"Ordinary amenities"

Okay buildings with a less impressive entrance area. Elevator is ok. Adequate terrace.

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5.3

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

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4.7

"Room needs to be improved"

Small, badly maintained rooms with poor minibars. New, mostly clean rooms, and great views. Weakness include A/C, furnishings, and bathroom cleanliness. Shower can be a problem. Standard TV.

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3.5

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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2.9

"Value for money could be better"

Value for money could be better. Relatively high internet cost.

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2.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

Photos from travellers