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Alexanderplatz 7, 10178, Berlin, Germany

Review Score

Based on 14326 reviews

heart

7.8

Location

9.5

4016 reviews

Breakfast

7.5

2015 reviews

Service

6.5

3014 reviews

Cleanliness

6.4

1369 reviews

Amenities

5.6

860 reviews

Room

5.4

5268 reviews

Comfort

3.7

2225 reviews

Value for money

3.3

2239 reviews

WiFi

2.0

1888 reviews

Pool

0.5

15 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Near public transport, airport, and train station. Accessible by car, but parking is costly.

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7.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.5

"Service is adequate"

Service acceptably professional, with acceptable housekeeping and decent restaurant service. Service is generally friendly, although bar service is poor. Guests complain about reception staff and management. Concierge service is average. Room service could have been improved. Booking process should be better organized. Hotel security can be an issue. Recreation staff is nice.

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6.4

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy. Clean hotel facilities.

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5.6

"Ordinary amenities"

Poor quality lobby with mediocre facilities. Elevator is ok. Terrace is not particularly attractive. Beautiful architecture. Handicap accessible facilities are all right. Good meeting & event facilities. Smoking area is not nice.

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5.4

"Room is all right"

Relatively tidy rooms with acceptable TV's, but poor A/C and furniture. Small, worn rooms with inadequate minibars and beds. Modern rooms with excellent views. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Poorly reviewed kitchenettes and balconies.

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3.7

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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3.3

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey. Food and beverages are pricey.

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2.0

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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0.5

"Pool should be renewed"

Pool should be renewed.

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Near public transport, airport, and train station.

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7.3

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.8

"Service is adequate"

Service acceptably professional, with acceptable housekeeping and decent restaurant service. Service is generally friendly, although bar service is poor. Reception should be more attentive. Concierge service is average. Room service could have been improved. Recreation staff is nice. Booking process is sufficient.

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6.1

"Quite clean"

Bathrooms, dining area untidy; rooms relatively untidy. Moderately clean hotel facilities.

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5.9

"Decent vibe"

Decent vibe. Relatively friendly Atmosphere. Entrance area is not particularly attractive. Stylish hotel.

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5.5

"Ordinary amenities"

Poor quality lobby with mediocre facilities. Elevator is ok. Terrace is not particularly attractive. Beautiful architecture.

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5.4

"Room is all right"

Relatively tidy rooms with acceptable TV's, but poor A/C and furniture. Modern rooms with excellent views. Small, badly maintained rooms with poor minibars. Small rooms and poorly cleaned bathrooms. Balconies and beds are poor. Shower can be a problem.

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3.5

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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3.2

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey.

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2.0

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Easy car access but inadequate parking.

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7.4

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.2

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities.

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6.1

"Decent vibe"

Decent vibe. Modern Hotel. Relatively friendly Atmosphere. Stylish hotel. Entrance area is not particularly attractive.

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5.9

"Service is adequate"

Service is quite professional and decent in the restaurant. Service is welcoming but the reception is subpar. Room service could have been improved.

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5.5

"Room is all right"

Relatively tidy rooms with acceptable TV's, but poor A/C and furniture. Small, worn rooms with inadequate minibars and beds. Modern rooms with excellent views. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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5.1

"Ordinary amenities"

Okay buildings with a less impressive entrance area. Elevator is ok. Terrace is not particularly attractive.

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3.4

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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2.9

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey.

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1.1

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.8

"Great location"

Great location. Near downtown with great sightseeing and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

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7.5

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.7

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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6.3

"Decent vibe"

Decent vibe. Relatively friendly Atmosphere. Stylish hotel. Entrance area is not particularly attractive.

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6.1

"Service is adequate"

Service acceptably professional, with acceptable housekeeping and decent restaurant service. Service is welcoming but the reception is subpar.

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5.5

"Ordinary amenities"

Okay buildings with a less impressive entrance area. Elevator is ok. Terrace is not particularly attractive.

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4.9

"Room needs to be improved"

Uncomfortable beds, run-down rooms, and low rated minibars. New, mostly clean rooms, and great views. Small rooms with insufficient A/C and subpar furniture. Bathrooms are moderately-sized, but substandard. Shower can be a problem.

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3.7

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

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2.9

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey.

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1.8

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

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9.1

"Great location"

Great location with excellent sightseeing. Easy car access but inadequate parking. Close to public transport.

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8.0

"Tasty breakfast"

Tasty yet pricey breakfasts.

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5.8

"Decent vibe"

Decent vibe. Modern Hotel. Relatively friendly Atmosphere. Entrance area is not particularly attractive.

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5.7

"Quite clean"

Room cleanliness is acceptable. Clean hotel facilities.

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5.4

"Service is adequate"

Service staff are friendly, yet unprofessional and reception is poor.

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5.3

"Ordinary amenities"

Okay buildings with a less impressive entrance area. Elevator is ok. Terrace is not particularly attractive.

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4.9

"Room needs to be improved"

Small, worn rooms with inadequate minibars and beds. Modern rooms with excellent views. Relatively tidy rooms with acceptable TV's, but poor A/C and furniture. Bathroom could be optimized. Shower can be a problem.

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3.6

"Value for money could be better"

Value for money could be better. WiFi and breakfast pricey.

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3.6

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.

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2.5

"Complaints about WiFi"

Wifi quality could be improved. Relatively high internet cost.

Photos from travellers