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BLVD KUKULKAN KM 12.5 CANCUN , 77500, Cancún, Benito Juárez, Mexico

Review Score

Based on 661 reviews

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7.5

Location

9.2

195 reviews

Breakfast

8.2

18 reviews

Service

7.7

315 reviews

Pool

6.7

60 reviews

Bar and Beverages

6.1

34 reviews

WiFi

5.9

18 reviews

Food

5.8

253 reviews

Room

5.1

195 reviews

Vibe

4.8

75 reviews

Wellness Area

3.8

19 reviews

100% Verified Real Reviews

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9.2

"Great location"

Great location with good access by car. Excellent location with good bars, restaurants, shopping and beaches nearby.

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8.2

"Tasty breakfast"

Tasty breakfast.

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7.7

"Fantastic service"

Professional, friendly service, especially at the bar. Recreation staff is ok. Poor reception but decent management. Excellent service from wait staff and housekeeping. Booking process is sufficient.

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6.7

"Ordinary pool"

Ordinary pool.

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6.1

"Standard bar"

Standard bar. Alcoholic drinks are not the best. Good bar service.

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5.9

"Regular internet service"

WiFi is good value.

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5.8

"Food is all right"

Food is average but the overall dining experience is great. Acceptable menu with average desserts. Bad snacks.

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5.1

"Room is all right"

Decent. clean, large rooms with great views. Guests complain about bathrooms, minibars, and general room maintenance. Old, uncomfortable furniture and beds. Average balconies and A/C. Shower can be a problem.

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4.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is ok. Hotel could be more stylish. Good for traveling with friends. Awesome for families. Awesome for a beach holiday.

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3.8

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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9.2

"Great location"

Great location. Great shopping and the beach nearby.

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9.0

"Beautiful beach"

Beautiful beach.

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8.6

"Clean"

Clean.

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7.6

"Fantastic service"

Friendly, acceptably professional service.

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6.6

"Ordinary amenities"

Great grounds and decent buildings.

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6.5

"Food is all right"

Awesome dining experience with a decent menu and fairly tasty food.

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5.2

"Room is all right"

Poorly maintained, so-so rooms.

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4.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes.

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9.4

"Great location"

Great location.

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8.7

"Beautiful beach"

Beautiful beach.

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7.8

"Fantastic service"

Friendly service.

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7.6

"Best value for money"

Best value for money.

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5.8

"Food is all right"

Food is all right.

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5.7

"Standard bar"

Standard bar.

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5.6

"Comfortable"

Average comfort, but beds are not great.

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5.3

"Room is all right"

Typical rooms, but substandard beds.

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4.9

"Vibe is not too good"

Vibe is not too good.

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9.1

"Great location"

Great location.

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7.8

"Best value for money"

Best value for money.

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7.5

"Fantastic service"

Fantastic service.

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5.9

"Food is all right"

Food is all right.

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5.3

"Room is all right"

Room is all right.

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