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BLVD KUKULKAN KM 12.5 CANCUN , 77500, Cancún, Benito Juárez, Mexico

Review Score

Based on 1234 reviews

heart

7.4

Location

9.5

191 reviews

Breakfast

8.1

22 reviews

Service

7.7

346 reviews

Value for money

6.2

66 reviews

Amenities

5.8

111 reviews

Food

5.8

281 reviews

Bar and Beverages

5.7

32 reviews

Room

5.1

209 reviews

WiFi

4.9

13 reviews

Wellness Area

4.5

22 reviews

Comfort

3.8

106 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby.

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8.1

"Tasty breakfast"

Tasty breakfast.

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7.7

"Fantastic service"

Poorly-managed but friendly service, especially at the restaurant. Service is relatively professional, but reception and housekeeping are not great. Recreation staff is ok.

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6.2

"Fairly good value for money"

Fairly good value for money.

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5.8

"Ordinary amenities"

Facilities and entrance area are okay. Nice grounds with great facilities for kids. Elevator in need of updating. Architecture not so nice.

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5.8

"Food is all right"

Poor snacks and overall mediocre dining. Desserts are OK, but menu is generally poorly rated.

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5.7

"Standard bar"

Standard bar. Alcoholic drinks are not the best.

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5.1

"Room is all right"

Large, moderately clean rooms, and decent views. Substandard furniture, beds and balcony. The bathrooms, A/C, and minibars are problems, with insufficient maintenance. Shower can be a problem.

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4.9

"Complaints about WiFi"

Wifi quality could be improved.

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4.5

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved. Average fitness area.

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3.8

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious rooms.

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9.5

"Great location"

Great location. Great shopping and the beach nearby.

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9.2

"Beautiful beach"

Beautiful beach.

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7.8

"Fantastic service"

Friendly service.

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6.2

"Ordinary amenities"

Great grounds and decent buildings.

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5.9

"Food is all right"

Poor menus and okay food.

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4.5

"Room needs to be improved"

Room needs to be improved.

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4.1

"More comfort would be nice"

More comfort would be nice.

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9.6

"Great location"

Great location.

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8.9

"Beautiful beach"

Beautiful beach.

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7.9

"Fantastic service"

Friendly service.

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5.8

"Food is all right"

Food is all right.

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5.8

"Ordinary amenities"

Average hotel building.

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5.0

"Room is all right"

Room needs to be improved.

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4.4

"More comfort would be nice"

More comfort would be nice.

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7.6

"Fantastic service"

Fantastic service.

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6.6

"Fairly good value for money"

Fairly good value for money.

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5.7

"Food is all right"

Food is all right.

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4.6

"Room needs to be improved"

Room needs to be improved.

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