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Phillip St 30, 2150, Parramatta, Australia

Review Score

Based on 6990 reviews

heart

8.4

Service

8.6

1576 reviews

Breakfast

8.5

670 reviews

Location

8.3

887 reviews

WiFi

7.5

50 reviews

Food

7.1

369 reviews

Room

6.4

1813 reviews

Pool

2.2

79 reviews

100% Verified Real Reviews

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8.6

"Fantastic service"

Friendly bar staff, but poorly rated management. Professional service with great waitstaff and management, but so-so housekeeping. Room service is perfect. Booking process should be better organized. Great concierge service. Recreation staff is nice.

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8.5

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.3

"Great location"

Great location. Easy car access but inadequate parking. Great sightseeing, restaurants and shopping nearby. Standard parking prices. Close to public transport and the train. City centre is hard to reach.

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7.5

"Good internet service"

Fast and cheap WiFi. Average wifi quality.

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7.1

"Delicious food"

Generally pleasant dining experience with a varied menu and good snacks. Desserts & fruits are ok. Food is relatively good value, and side dishes are of average quality. Fish & seafood is acceptable. Pizza is not the best.

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6.4

"Room is all right"

Kitchenette and room size alright but rooms lacking maintenance. Great beds, decent views, and reasonably clean rooms. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, minibar and TV's. Relatively new rooms. Shower can be a problem.

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2.2

"Pool should be renewed"

Pool in need of cleaning.

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8.6

"Fantastic service"

Restaurant service is friendly and professional. Decent reception and housekeeping.

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8.5

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.7

"Great location"

Great location. Parking is rare. Shopping, restaurants and bars in the area are great. Standard parking prices. Close to public transport and the train.

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7.4

"Good internet service"

Good internet service.

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6.8

"Room is all right"

Great beds, decent views, and reasonably clean rooms. Badly maintained rooms with poor air conditioning, televisions, and furniture. Small rooms and poorly cleaned bathrooms. Average sized rooms. Shower can be a problem.

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6.4

"Standard bar"

Bar is alright with good drinks.

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1.9

"Pool should be renewed"

Pool should be renewed.

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8.7

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Room service is perfect. Housekeeping is satisfactory.

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8.1

"Great location"

Great location, near nice bars and restaurants. Parking is rare.

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8.0

"Tasty breakfast"

Tasty breakfast.

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7.4

"Good internet service"

Good internet service. Average wifi quality.

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6.9

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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5.9

"Room is all right"

Rooms are decent size, age, and reasonably clean, but could use maintenance. Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard. Comfortable beds. Shower can be a problem.

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4.7

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Average-sized rooms with great beds.

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8.9

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.1

"Great location"

Great location. Parking is rare. Shopping, restaurants and bars in the area are great. Standard parking prices.

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7.7

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished. Room service is perfect.

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7.1

"Clean"

Clean hotel facilities. Cleanliness is lacking in rooms and bathrooms.

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6.3

"Room is all right"

Rooms are of average size, and moderately well-maintained, with nice beds. Small rooms and poorly cleaned bathrooms. Deficient A/C in poorly-maintained rooms.

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2.1

"Pool should be renewed"

Pool should be renewed.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.4

"Great location"

Well-located, although unfortunately the parking isn't easy.

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8.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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7.2

"Good internet service"

Good internet service.

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6.5

"Room is all right"

Rooms are of average size, and moderately well-maintained, with nice beds. Bad bathrooms in run down rooms, with deficient televisions and air conditioning. Shower can be a problem.

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6.0

"Comfortable"

Room size and comfort are OK, but beds are great. Deficient A/C and too noisy rooms.

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2.1

"Pool should be renewed"

Pool should be renewed.

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