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Phillip St 30, 2150, Parramatta, Australia

Review Score

Based on 8408 reviews

heart

8.4

Service

8.6

1874 reviews

WiFi

8.5

56 reviews

Breakfast

8.4

732 reviews

Location

8.4

992 reviews

Room

7.3

2125 reviews

Pool

2.0

89 reviews

100% Verified Real Reviews

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8.6

"Fantastic service"

Friendly and professional bar service and reception. Room service is perfect. Decent waitstaff and management. Housekeeping is satisfactory. Booking process is sufficient. Great concierge service. Recreation staff is nice.

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8.5

"Good internet service"

Fast and cheap WiFi. Average wifi quality.

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8.4

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.4

"Great location"

Great location. Good car access, but so-so parking. Great sightseeing, restaurants and shopping nearby. Standard parking prices. Close to public transport and the train. City centre is hard to reach.

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7.3

"Great room"

Moderately-sized rooms with great beds. Decently clean rooms with okay balconies and subpar furniture and A/C. Small rooms and poorly cleaned bathrooms. Poorly maintained rooms, with substandard TV's, minibars, and kitchenettes. Decent views from okay rooms. Shower can be a problem.

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2.0

"Pool should be renewed"

Pool in need of cleaning.

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8.5

"Fantastic service"

Efficient, friendly service with a nice reception. Room service is perfect. Average wait staff and housekeeping.

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8.4

"Great location"

Great location, near nice bars and restaurants. Parking is rare.

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8.2

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.2

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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7.5

"Good internet service"

Good internet service. Average wifi quality.

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6.6

"Room is all right"

Rooms are okay sized and clean. Small rooms and poorly cleaned bathrooms. Room need better maintenance, and minibars are not great. People dislike the TVs, A/C, and furniture. Shower can be a problem.

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5.1

"Comfortable"

Somewhat comfortable and acceptably sized rooms. Small bathrooms, noisy rooms, and deficient A/C.

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2.4

"Pool should be renewed"

Pool should be renewed.

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8.9

"Fantastic service"

Reception and restaurant service are professional and friendly. Room service is perfect.

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7.9

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.9

"Great location"

Great location. Parking is rare. Shopping, restaurants and bars in the area are great. Standard parking prices. Close to public transport and the train.

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7.7

"Great room"

Moderately-sized rooms with great beds. Rooms are clean, with OK views but lacking in maintenance. Reasonably new rooms, but A/C, furniture and TV's are substandard. Small rooms and poorly cleaned bathrooms.

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7.3

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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7.1

"Good internet service"

Good internet service.

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1.9

"Pool should be renewed"

Pool should be renewed.

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9.0

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.1

"Great location"

Great location. Parking is rare. Shopping, restaurants and bars in the area are great. Standard parking prices.

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8.0

"Fantastic service"

Efficient, friendly service with a nice reception. Room service is perfect.

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7.3

"Good internet service"

Good internet service.

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7.1

"Great room"

Excellent rooms with wonderful beds. Rooms are decent size, age, and reasonably clean, but could use maintenance. Small rooms and poorly cleaned bathrooms. Substandard A/C and furniture.

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6.7

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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2.1

"Pool should be renewed"

Pool should be renewed.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.4

"Fantastic service"

Efficient, friendly service with a nice reception. Room service is perfect.

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8.4

"Great location"

Great location with good parking availability.

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7.3

"Good internet service"

Good internet service.

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7.1

"Great room"

Great, reasonably-sized rooms. The relatively modern rooms are clean enough and the beds are excellent. Bad bathrooms in run down rooms, with deficient televisions and air conditioning. Shower can be a problem.

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6.0

"Comfortable"

Room size and comfort are OK, but beds are great. Deficient A/C and too noisy rooms.

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1.9

"Pool should be renewed"

Pool should be renewed.

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