cancel
register
map marker

Jalan Sultan Ismail 1, 50250, Kuala Lumpur, Malaysia

Review Score

Based on 6032 reviews

heart

8.2

Location

9.5

1668 reviews

Wellness Area

9.0

84 reviews

Service

8.3

1479 reviews

Breakfast

8.3

707 reviews

Food

8.0

423 reviews

WiFi

7.7

92 reviews

Room

5.8

1595 reviews

Comfort

5.5

715 reviews

100% Verified Real Reviews

grey circle

9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Convenient car access and well-priced parking. Parking is rare.

grey circle

9.0

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

grey circle

8.3

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Great concierge service. Old, neglected rooms with uncomfortable beds, yet lovely views. Room service is perfect. Booking process should be better organized. Great hotel security.

grey circle

8.3

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

grey circle

8.0

"Delicious food"

Great menu with excellent food, especially dessert. Moderate food prices and acceptable snacks. Dining experience is average, however dining area has cleanliness problems and low rated sides.

grey circle

7.7

"Good internet service"

Good wifi quality. Free internet.

grey circle

5.8

"Room is all right"

Average-sized rooms with alright beds. Bathrooms are large but with substandard cleaning. Lacking maintenance in rooms and poor TV's, minibars, and furniture. Great kitchenettes and views, but outdated, with poor A/C. Shower can be a problem.

grey circle

5.5

"Comfortable"

Mediocre comfort, room sizes and beds. Spacious bathroom, but rooms are too noisy, with poor A/C.

grey circle

9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking. Close to public transport and the train.

grey circle

8.2

"Tasty breakfast"

Tasty breakfast.

grey circle

7.9

"Good internet service"

Good wifi quality.

grey circle

7.8

"Fantastic service"

Friendly and professional service with decent reception and housekeeping.

grey circle

5.8

"Comfortable"

Mediocre comfort, room sizes and beds. Deficient A/C and too noisy rooms.

grey circle

5.5

"Room is all right"

Rooms and beds are adequate. Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. Great views, but low quality air conditioning, televisions, and furnishing.

grey circle

9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Easy car access but inadequate parking.

grey circle

9.0

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

grey circle

8.2

"Fantastic service"

Friendly and professional service with decent reception and housekeeping.

grey circle

8.2

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

grey circle

7.5

"Good internet service"

Good wifi quality.

grey circle

6.9

"Standard bar"

So-so bar with mediocre drinks.

grey circle

5.2

"Comfortable"

Mediocre comfort, room sizes and beds. Spacious bathroom, but rooms are too noisy, with poor A/C.

grey circle

5.2

"Room is all right"

Rooms are adequately-sized, with acceptable beds, but old and in need of maintenance. Rooms with some cleanliness issues, and low rated TVs, A/C, and furnishing. Bathrooms are large but with substandard cleaning. Shower can be a problem.

grey circle

9.6

"Great location"

Great location near lots of shopping. Close to public transport and the train.

grey circle

9.0

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

grey circle

8.6

"Tasty breakfast"

Tasty breakfast.

grey circle

8.1

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Great concierge service. Room service is perfect.

grey circle

7.4

"Good internet service"

Good wifi quality.

grey circle

6.9

"Fairly good value for money"

Fairly good value for money.

grey circle

6.8

"Standard bar"

Standard bar.

grey circle

5.8

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy.

grey circle

5.8

"Room is all right"

Excellent views from decently sized rooms with okay beds. Bathrooms are dirty and rooms in need of maintenance. Old rooms with poor furniture and TV's. Shower can be a problem.

grey circle

9.5

"Great location"

Great location. Shopping, restaurants and bars in the area are great.

grey circle

8.6

"Tasty breakfast"

Tasty breakfast.

grey circle

8.3

"Delicious food"

Delicious food.

grey circle

8.3

"Fantastic service"

Efficient, friendly service with a nice reception.

grey circle

6.4

"Room is all right"

Rooms adequately-sized with alright beds but inadequate bathrooms.

grey circle

5.7

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy.

Upload your photos

Browse Parkroyal Kuala Lumpur traveller photo gallery

Photos from travellers