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Jalan Sultan Ismail 1, 50250, Kuala Lumpur, Malaysia

Review Score

Based on 6566 reviews

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8.2

Location

9.5

1728 reviews

Breakfast

8.4

734 reviews

Service

8.3

1593 reviews

WiFi

8.1

89 reviews

Food

7.8

433 reviews

Room

5.7

1676 reviews

Comfort

5.3

735 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Parking is rare. Affordable parking.

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8.4

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.3

"Fantastic service"

Great management and friendly, professional staff. Reception, housekeeping and restaurant service were adequate. Great concierge service. Room service is perfect. Booking process is sufficient. Hotel security is ok. Good shuttle service. Pool bar needs better service.

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8.1

"Good internet service"

Good wifi quality.

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7.8

"Delicious food"

Menu is excellent with tasty food. Moderate food prices and acceptable snacks. Untidy dining area and side dishes are not great.

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5.7

"Room is all right"

Rooms and beds are adequate. Bathrooms are large but with substandard cleaning. Poorly-maintained rooms with subpar furniture and TVs. Rooms needing updating with poor quality A/C and minibars. Shower can be a problem. Good kitchenette.

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5.3

"Comfortable"

Mediocre comfort, room sizes and beds. Spacious bathroom, but rooms are too noisy, with poor A/C.

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9.2

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is a hassle. Close to public transport and the train.

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8.4

"Good internet service"

Good wifi quality.

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8.2

"Tasty breakfast"

Tasty breakfast.

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8.0

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Great concierge service.

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5.4

"Comfortable"

Mediocre comfort, room sizes and beds. Deficient A/C and too noisy rooms.

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5.3

"Room is all right"

Rooms and beds are adequate. Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. Great views, but low quality air conditioning, televisions, and furnishing.

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9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Accessible by car, but parking is a hassle.

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8.8

"Great pool"

Great pool.

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8.4

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.3

"Fantastic service"

Friendly and professional service with decent reception and housekeeping.

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7.9

"Good internet service"

Good wifi quality.

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5.4

"Room is all right"

Old rooms, but decent size, clean enough, with okay beds. Bathrooms are large but with substandard cleaning. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower can be a problem.

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5.1

"Comfortable"

Mediocre comfort, room sizes and beds. Spacious bathroom, but rooms are too noisy, with poor A/C.

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9.4

"Great location"

Great location near lots of shopping. Close to public transport and the train.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.2

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Great concierge service. Room service is perfect.

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7.6

"Good internet service"

Good wifi quality.

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7.2

"Best value for money"

Best value for money.

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6.9

"Standard bar"

Standard bar.

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5.6

"Room is all right"

Excellent views from decently sized rooms with okay beds. Bathrooms are dirty and rooms in need of maintenance. Old rooms with poor furniture and TV's. Shower can be a problem.

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5.5

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy.

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9.5

"Great location"

Great location near lots of shopping.

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8.7

"Tasty breakfast"

Tasty breakfast.

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8.2

"Delicious food"

Delicious food.

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8.1

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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8.1

"Good internet service"

Good wifi quality.

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6.2

"Ordinary amenities"

Mediocre building with old facilities.

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5.8

"Room is all right"

Rooms and beds are adequate.

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5.0

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy.

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