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Jalan Sultan Ismail 1, 50250, Kuala Lumpur, Malaysia

Review Score

Based on 7019 reviews

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8.3

Beach

10.0

5 reviews

Location

9.5

1775 reviews

Wellness Area

8.8

91 reviews

Breakfast

8.4

771 reviews

Service

8.3

1697 reviews

Food

8.0

465 reviews

WiFi

7.6

88 reviews

Room

5.7

1760 reviews

Comfort

5.4

772 reviews

100% Verified Real Reviews

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10.0

"Beautiful beach"

Beautiful beach.

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9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Accessible by car, but parking is a hassle. Affordable parking.

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8.8

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.4

"Tasty breakfast"

Great and affordable breakfast.

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8.3

"Fantastic service"

Great management and friendly, professional staff. Reception, housekeeping and restaurant service were adequate. Great concierge service. Room service is perfect. Booking process should be better organized. Hotel security can be an issue. Bar service is acceptable. Good shuttle service. Recreation staff is nice.

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8.0

"Delicious food"

Great menu with excellent food and snacks in the affordable restaurant. Dining experience was average, as were the desserts, but the side dishes were poor. Dining area is relatively clean. Poor vegetarian & vegan dishes.

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7.6

"Good internet service"

Good wifi quality. Free internet.

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5.7

"Room is all right"

Excellent views from decently sized rooms with okay beds. Mediocre sized, poorly cleaned bathrooms. Poorly-maintained rooms with subpar furniture and TVs. Rooms needing updating with poor quality A/C and minibars. Shower can be a problem.

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5.4

"Comfortable"

Mediocre comfort, room sizes and beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

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9.3

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is a hassle. Close to public transport and the train.

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8.8

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.1

"Tasty breakfast"

Tasty breakfast.

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7.9

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Great concierge service.

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7.8

"Good internet service"

Good wifi quality.

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5.5

"Comfortable"

Mediocre comfort, room sizes and beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

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5.4

"Room is all right"

Rooms and beds are adequate. Mediocre sized, poorly cleaned bathrooms. Views are great, but rooms are outdated and poorly-maintained. People dislike the TVs, A/C, and furniture. Shower can be a problem.

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9.6

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Accessible by car, but parking is a hassle.

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9.0

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.8

"Great pool"

Great pool.

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8.5

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Room service is perfect.

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8.4

"Tasty breakfast"

Great and affordable breakfast.

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7.2

"Good internet service"

Good internet service. Average wifi quality.

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6.9

"Standard bar"

Standard bar.

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5.5

"Room is all right"

Rooms and beds are adequate. Mediocre sized, poorly cleaned bathrooms. Views are great, but rooms are outdated and poorly-maintained. People dislike the TVs, A/C, and furniture. Shower can be a problem.

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5.4

"Comfortable"

Mediocre comfort, room sizes and beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

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9.5

"Great location"

Great location near lots of shopping. Close to public transport and the train.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.8

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.2

"Delicious food"

Menu is excellent with tasty food.

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8.2

"Fantastic service"

Friendly and professional service with decent reception and housekeeping. Great concierge service. Room service is perfect.

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7.5

"Good internet service"

Good internet service. Average wifi quality.

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6.9

"Standard bar"

Standard bar.

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5.6

"Room is all right"

Excellent views from decently sized rooms with okay beds. Bathrooms are dirty and rooms in need of maintenance. Old rooms with poor furniture and TV's. Shower can be a problem.

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5.5

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy.

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9.6

"Great location"

Great location near lots of shopping.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.4

"Fantastic service"

Welcoming service and reception and housekeeping are alright.

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8.3

"Delicious food"

Delicious food.

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7.6

"Good internet service"

Good wifi quality.

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6.2

"Ordinary amenities"

Mediocre building with old facilities.

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5.4

"Room is all right"

Rooms and beds are adequate. Old, poorly-maintained rooms with deficient furniture and bathrooms.

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5.3

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy.

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