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Jalan Sultan Ismail 1, 50250, Kuala Lumpur, Malaysia

Review Score

Based on 7939 reviews

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8.3

Beach

10.0

7 reviews

Location

9.4

1849 reviews

Wellness Area

8.7

96 reviews

Breakfast

8.5

836 reviews

Service

8.4

1910 reviews

Food

8.0

524 reviews

WiFi

6.8

90 reviews

Room

5.7

1932 reviews

Comfort

5.5

805 reviews

100% Verified Real Reviews

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10.0

"Beautiful beach"

Beautiful beach.

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9.4

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Parking is rare. Affordable parking. Sufficient access to airport.

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8.7

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.5

"Tasty breakfast"

Great and affordable breakfast.

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8.4

"Fantastic service"

Great housekeeping, friendly service, and decent barkeepers. High quality, professional service from wait staff, reception, and management. Great concierge service. Room service is perfect. Booking process is sufficient. Hotel security is ok. Recreation staff is nice. Shuttle service is ok. Laundry service can be improved.

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8.0

"Delicious food"

Excellent menu and overall experience, with average restaurant cleanliness. Affordable restaurant with great snacks and desserts. Side dishes are all right. Poor vegetarian & vegan dishes.

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6.8

"Regular internet service"

Average wifi quality. Free internet.

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5.7

"Room is all right"

Rooms and beds are adequate. Mediocre sized, poorly cleaned bathrooms. Inadequate minibars in older, poorly-maintained rooms. Great views, but low quality air conditioning, televisions, and furnishing. Shower can be a problem.

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5.5

"Comfortable"

Mediocre comfort, room sizes and beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

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9.2

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

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8.3

"Tasty breakfast"

Tasty breakfast.

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8.0

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Great concierge service.

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6.8

"Regular internet service"

Average wifi quality.

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5.4

"Comfortable"

Mediocre comfort, room sizes and beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

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4.7

"Room needs to be improved"

Views are great, but rooms are outdated and poorly-maintained. Rooms and beds are adequate. Mediocre sized, poorly cleaned bathrooms. People dislike the TVs, A/C, and furniture. Shower can be a problem.

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9.4

"Great location"

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby. Easy car access but inadequate parking.

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8.9

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.6

"Fantastic service"

Great, friendly housekeeping. Professional service at the reception and restaurant. Room service is perfect.

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8.2

"Tasty breakfast"

Great and affordable breakfast.

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6.4

"Standard bar"

Bar is alright with good drinks.

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6.3

"Regular internet service"

Average wifi quality.

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5.7

"Room is all right"

Old, average sized rooms with decent beds and awful TVs. Mediocre sized, poorly cleaned bathrooms. View is wonderful, but rooms are in need of maintenance with poor furniture and A/C. Shower can be a problem.

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5.4

"Comfortable"

Mediocre comfort, room sizes and beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

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9.7

"Great location"

Great location near lots of shopping.

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8.8

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.6

"Tasty breakfast"

Tasty breakfast.

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8.4

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception.

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8.3

"Delicious food"

Menu is excellent with tasty food.

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6.7

"Regular internet service"

Average wifi quality.

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5.9

"Standard bar"

Standard bar.

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4.8

"Room needs to be improved"

Room relatively large and clean and beds are alright but lacking maintenance. Older rooms with inadequate A/C, furniture, and bathrooms.

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4.6

"More comfort would be nice"

Uncomfortable, with guests complaining about noise and the A/C. Average-sized rooms with alright beds.

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9.4

"Great location"

Great location near shopping and public transport.

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8.8

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.6

"Fantastic service"

Efficient, friendly service with a nice reception. Room service is perfect.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.2

"Delicious food"

Menu is excellent with tasty food.

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7.2

"Best value for money"

Best value for money.

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6.6

"Regular internet service"

Average wifi quality.

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6.4

"Standard bar"

Standard bar.

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5.8

"Room is all right"

Great views, with average beds, relatively well-sized and tidy enough. Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. TV's and furniture not great. Shower can be a problem.

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5.5

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy.

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