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Parkroyal Kuala Lumpur

  • hotel stars
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Jalan Sultan Ismail 1, 50250, Kuala Lumpur, Malaysia

Review score

Based on 5572 hotel review

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8.2

Location

9.5

1617 reviews

Wellness Area

9.4

78 reviews

Pool

8.9

170 reviews

Breakfast

8.5

645 reviews

Service

8.2

1374 reviews

Food

8.2

388 reviews

WiFi

7.8

93 reviews

Comfort

5.8

682 reviews

Room

5.8

1492 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Parking is rare. Affordable parking.

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9.4

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.9

"Great pool"

Great pool.

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8.5

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.2

"Fantastic service"

Service is professional and friendly. Decent management, reception, and restaurant service. Average bar service and housekeeping. Room service is perfect. Great concierge service. Booking process is sufficient.

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8.2

"Delicious food"

Varied menu containing delicious food and snacks. Mediocre dining experience, with a poorly cleaned dining area and okay desserts.

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7.8

"Good internet service"

Good wifi quality. Free internet.

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5.8

"Comfortable"

Mediocre comfort, room sizes and beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

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5.8

"Room is all right"

Rooms and beds are adequate. Mediocre sized, poorly cleaned bathrooms. Inadequate minibars in older, poorly-maintained rooms. Great views, but low quality air conditioning, televisions, and furnishing. Shower can be a problem.

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9.4

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking. Close to public transport and the train.

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9.2

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.0

"Good internet service"

Good wifi quality.

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7.9

"Fantastic service"

Service is professional and friendly. Reception, housekeeping and restaurant service were adequate. Great concierge service.

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5.9

"Comfortable"

Mediocre comfort, room sizes and beds. Deficient A/C and too noisy rooms.

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5.5

"Room is all right"

Rooms and beds are adequate. Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. Great views, but low quality air conditioning, televisions, and furnishing.

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9.5

"Great location"

Well-located hotel, although unfortunately the parking isn't easy. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

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9.3

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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9.0

"Great pool"

Great pool.

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8.3

"Fantastic service"

Friendly and professional service with decent reception and housekeeping.

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8.2

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.5

"Good internet service"

Good wifi quality.

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5.3

"Comfortable"

Mediocre comfort, room sizes and beds. Decent-sized bathrooms, but noisy rooms and insufficient A/C.

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5.3

"Room is all right"

Excellent views from decently sized rooms with okay beds. Outdated, rooms with poor cleanliness and maintenance. Mediocre sized, poorly cleaned bathrooms. People dislike the TVs, A/C, and furniture. Shower can be a problem.

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9.5

"Great location"

Great location near lots of shopping. Close to public transport and the train.

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9.4

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.9

"Great pool"

Great pool.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.0

"Fantastic service"

Great housekeeping with friendly and professional service, but mediocre reception. Room service is average. Great concierge service.

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7.7

"Good internet service"

Good wifi quality.

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6.8

"Fairly good value for money"

Fairly good value for money.

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6.0

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy.

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5.9

"Room is all right"

Excellent views from decently sized rooms with okay beds. Bathrooms are dirty and rooms in need of maintenance. Old rooms with poor furniture and TV's. Shower can be a problem.

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9.5

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby.

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8.8

"Tasty breakfast"

Tasty breakfast.

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8.4

"Delicious food"

Delicious food.

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8.1

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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6.3

"Room is all right"

Average-sized rooms with alright beds. Outdated rooms and bathrooms not up to standard.

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5.7

"Comfortable"

Rooms adequately-sized and relatively comfortable but too noisy.

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