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No. 1, Jalan Nagasari, Off Jalan Raja Chulan, 50200, Kuala Lumpur, Malaysia

Review Score

Based on 5410 reviews

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8.5

Location

9.4

1132 reviews

Pool

9.2

276 reviews

Value for money

8.9

268 reviews

Service

8.9

1377 reviews

Comfort

8.1

849 reviews

Room

8.0

1647 reviews

WiFi

7.2

64 reviews

Amenities

7.1

361 reviews

Breakfast

5.3

823 reviews

100% Verified Real Reviews

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9.4

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. So-so car access and parking. Affordable parking.

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9.2

"Great pool"

Great but poorly cleaned pool.

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8.9

"Best value for money"

Best value for money. Food and breakfast are well-priced. Free internet.

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8.9

"Fantastic service"

Welcoming reception and friendly service. Wonderful and professional service, especially waitstaff. Management and housekeeping are decent. Room service could have been improved. Great hotel security. Good shuttle service. Recreation staff is ok. Booking process is sufficient.

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8.1

"Rather comfortable"

Large, comfortable rooms. Small bathrooms, noisy rooms, and deficient A/C.

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8.0

"Great room"

Spacious, clean rooms with great views and good kitchenettes. Badly maintained rooms with poor air conditioning, televisions, and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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7.2

"Good internet service"

Fast and cheap WiFi.

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7.1

"Great amenities"

Well-equipped conference area and lovely hotel grounds. Lovely terrace and fairly nice grounds. Relatively new facilities. Elevator in need of updating. Beautiful architecture. Kids facilities are inadequate.

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5.3

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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9.4

"Great location"

Great location. Great sightseeing, restaurants and shopping nearby.

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9.2

"Great pool"

Great pool.

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9.1

"Best value for money"

Best value for money.

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8.8

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping. Room service is average. Good shuttle service.

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7.2

"Great room"

Large rooms with great views and nice kitchenettes. Rooms are moderately clean with average beds but old looking and poorly-maintained. Guests had problems with furnishing, A/C, and cleanliness of the bathrooms.

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5.5

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.8

"Breakfast can be improved"

Breakfast can be improved.

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9.6

"Great location"

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby.

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9.2

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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9.0

"Great pool"

Great pool.

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8.8

"Best value for money"

Best value for money.

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8.1

"Great room"

Spacious, clean rooms with great views and good kitchenettes. Relatively new rooms, with acceptable TV's, but poor furniture and A/C. Bathroom could be optimized. Shower can be a problem.

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7.6

"Clean"

Clean hotel facilities. Clean rooms.

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7.0

"Great wellness & sports facilities"

Sufficient wellness & sports facilities. Good fitness area.

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6.4

"Breakfast is average"

Breakfast is average.

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5.9

"Regular internet service"

Average wifi quality.

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9.6

"Great location"

Great location.

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8.9

"Best value for money"

Best value for money.

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8.7

"Fantastic service"

Professional, friendly service, good reception, and decent housekeeping.

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7.5

"Great amenities"

Nice building.

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7.0

"Great room"

Rooms spacious and relatively tidy. Rooms needing maintenance, with bad bathrooms and A/C.

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6.7

"Quite clean"

Room cleanliness is acceptable.

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6.4

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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5.3

"Breakfast is average"

Breakfast is average.

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4.9

"Food could be better"

Food could be better.

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9.2

"Great location"

Great location near lots of shopping.

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8.8

"Great pool"

Great pool.

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8.7

"Best value for money"

Best value for money.

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8.7

"Fantastic service"

Friendly service and great reception.

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8.5

"Rather comfortable"

Very comfortable, large rooms with great beds but insufficient A/C.

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8.3

"Great room"

Large, clean rooms with excellent beds and kitchenettes. Rooms needing maintenance, with bad bathrooms and A/C.

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6.1

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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5.4

"Food is all right"

Food is all right.

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5.2

"Breakfast is average"

Breakfast is average.

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