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Via Faenza 7, 50123, Florence, Italy

Review Score

Based on 966 reviews

heart

7.8

Location

9.5

366 reviews

Service

8.7

238 reviews

Breakfast

7.7

218 reviews

Room

4.6

269 reviews

Amenities

3.2

92 reviews

WiFi

3.1

47 reviews

100% Verified Real Reviews

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9.5

"Great location"

Great location, close to the train station. Central location with great sightseeing, dining out and shopping. Decent, but pricey, parking. Good accessibility by car.

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8.7

"Fantastic service"

Professional, friendly service, and great reception and management. Housekeeping is satisfactory.

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7.7

"Tasty breakfast"

Great and affordable breakfast.

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4.6

"Room needs to be improved"

Old, inadequately maintained rooms with subpar TV's. Rooms are tidy, with decent beds. Bathroom could be optimized. Clean, reasonable sized, bathrooms. Poorly rated A/C, minibars, and furniture. Shower can be a problem.

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3.2

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Unspectacular architecture.

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3.1

"Complaints about WiFi"

Wifi quality could be improved.

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9.5

"Great location"

Great location, close to the train station. Near downtown with great sightseeing and shopping. Decent, but pricey, parking.

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8.8

"Fantastic service"

Great service, especially at reception.

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7.9

"Tasty breakfast"

Tasty breakfast.

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5.0

"Room is all right"

Room could use updating; beds are alright. Smaller bathrooms, with poorly rated maintenance and minibars. Shower can be a problem.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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9.4

"Great location"

Great location, close to the train station. Near to downtown with good options for sightseeing. Average parking.

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8.6

"Fantastic service"

Friendly service.

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7.6

"Tasty breakfast"

Tasty breakfast.

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6.4

"Comfortable"

Rooms are reasonably comfortable and very quiet. So-so beds and bathroom size.

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4.6

"Room needs to be improved"

Clean and okay-sized rooms, but with problems with maintenance and beds. Bathrooms are moderately-sized, but substandard.

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3.1

"Complaints about WiFi"

Wifi quality could be improved.

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2.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.7

"Great location"

Great location with excellent sightseeing. Train station is close.

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9.0

"Fantastic service"

Friendly service.

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7.7

"Tasty breakfast"

Tasty breakfast.

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4.8

"Room needs to be improved"

Poor rooms and bathrooms. Great beds in clean and decently sized rooms.

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3.7

"Vibe is not too good"

Vibe is not too good.

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3.4

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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