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Phoenician Resort

  • hotel stars
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24-26 Queensland Avenue , 4218, Broadbeach, Australia

Review Score

Based on 981 reviews

heart

8.6

Location

9.8

420 reviews

Service

9.0

178 reviews

Room

6.7

397 reviews

WiFi

3.8

43 reviews

100% Verified Real Reviews

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9.8

"Great location"

Good location, close to public transport. Near city centre with nearby beaches, restaurants, bars, and shopping. Parking is good and affordable. Close to business sites. Accessibility by car can be a challenge.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception. Recreation staff is nice.

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6.7

"Room is all right"

Big rooms with mediocre maintenance and cleanliness and so-so beds. Older rooms with badly maintained furniture and poor A/C, but decent kitchenettes. Small rooms and poorly cleaned bathrooms. Standard TV's and decent balconies. Shower can be a problem.

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3.8

"WiFi system needs upgrading"

Wifi quality could be improved. Relatively high internet cost.

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9.6

"Great location"

Great location. Great nearby restaurants, bars, and shopping right by beach. Good parking, close to public transport.

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9.5

"Great pool"

Great pool.

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8.8

"Fantastic service"

Friendly service and great reception.

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6.0

"Room is all right"

Decent beds, cleanliness, and kitchenettes. Poorly maintained, outdated rooms with unclean bathrooms and inadequate A/C. Spacious rooms. Shower can be a problem.

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5.7

"Decent vibe"

OK vibe and a friendly atmosphere. Hotel could use some updating. Entrance area is ok.

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3.9

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.8

"Great location"

Great location and easy parking. Great nearby restaurants, bars, and shopping right by beach.

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9.0

"Great pool"

Great pool.

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8.7

"Fantastic service"

Friendly service and great reception.

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6.5

"Comfortable"

Large rooms with average comfort and standard beds. Deficient A/C and too noisy rooms.

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6.3

"Room is all right"

Complaints about bathrooms and furnishing, but okay beds and decently clean. Outdated, poorly maintained rooms with insufficient A/C. Large rooms with nice kitchenettes.

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3.9

"WiFi system needs upgrading"

Wifi quality could be improved.

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9.7

"Great location"

Excellent location close to the beach. Close to business sites.

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9.5

"Great pool"

Great pool.

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8.9

"Fantastic service"

Friendly service and great reception.

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7.4

"Great amenities"

Nice building.

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6.7

"Comfortable"

Large rooms with average comfort and standard beds.

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6.7

"Room is all right"

Average rooms with standard beds. Spacious but outdated rooms.

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3.7

"WiFi system needs upgrading"

Wifi quality could be improved.

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