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Haymarket, SW1Y 4HE, London, United Kingdom

Review Score

Based on 1461 reviews

heart

7.2

Location

9.1

518 reviews

Service

4.4

228 reviews

Vibe

3.8

89 reviews

Breakfast

3.8

6 reviews

Cleanliness

3.2

170 reviews

Room

3.2

598 reviews

WiFi

3.0

40 reviews

Food

2.7

33 reviews

Amenities

2.6

162 reviews

Comfort

2.3

389 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location somewhat accessible by car. Centrally located, near restaurants, bars, and shopping. Close to public transport and the train.

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4.4

"Service could be improved"

Unprofessional service, with poor housekeeping and reception. Good enough management and very friendly staff. Laundry service can be improved. Booking process is sufficient.

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3.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Hotel is relatively luxurious. Good for traveling with friends. Awesome for families.

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3.8

"Breakfast can be improved"

Breakfast can be improved.

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3.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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3.2

"Room needs to be improved"

Complaints about cleanliness, maintenance, and TVs. Great views, but poor quality beds and furniture in somewhat old rooms. Small rooms and poorly cleaned bathrooms. Small rooms with subpar A/C, minibars, and kitchenettes. Shower can be a problem.

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3.0

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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2.7

"Food could be better"

Dining experience could be nicer.

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2.6

"Amenities are not the best"

Poor hotel buildings and lobby, but new facilities. Elevator in need of updating.

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2.3

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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9.1

"Great location"

Great location near shopping and public transport.

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3.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

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3.8

"Service could be improved"

Friendly but unprofessional service, with complaints about reception and housekeeping staff.

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3.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.7

"Food could be better"

Food could be better.

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2.6

"Room needs to be improved"

Tiny, dirty rooms with bad televisions and air conditioning. Room maintenance is lacking, as are beds, kitchenettes and furnishings. Small rooms and poorly cleaned bathrooms. Standard rooms with picturesque views. Shower can be a problem.

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2.4

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

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2.4

"Complaints about WiFi"

Wifi quality could be improved.

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1.8

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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9.3

"Great location"

Great location.

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4.8

"Service could be improved"

Complaints about reception service. Friendly service.

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4.1

"Vibe is not too good"

Vibe is not too good.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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3.1

"Room needs to be improved"

Poorly maintained and cleaned rooms. Small rooms with complaints about beds and bathrooms.

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3.0

"Could use a good cleaning"

Rooms could be cleaner.

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2.8

"Food could be better"

Food could be better.

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2.6

"More comfort would be nice"

Small, uncomfortable rooms with subpar beds and too much noise.

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2.6

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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9.4

"Great location"

Great location.

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5.3

"Fairly good value for money"

Fairly good value for money.

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4.4

"Service could be improved"

Complaints about reception service.

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3.7

"Vibe is not too good"

Vibe is not too good.

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3.6

"Could use a good cleaning"

Rooms could be cleaner.

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3.5

"Room needs to be improved"

Poorly maintained and cleaned rooms. Small rooms with complaints about beds and bathrooms.

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2.6

"More comfort would be nice"

Small, uncomfortable rooms with subpar beds and too much noise.

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2.5

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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