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Haymarket, SW1Y 4HE, London, United Kingdom

Review Score

Based on 1295 reviews

heart

7.7

Location

9.3

450 reviews

WiFi

5.9

30 reviews

Service

4.9

183 reviews

Vibe

4.4

85 reviews

Room

4.2

521 reviews

Cleanliness

3.9

143 reviews

Amenities

2.9

160 reviews

Comfort

2.8

344 reviews

Food

1.9

24 reviews

100% Verified Real Reviews

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9.3

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Accessibility by car can be a challenge.

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5.9

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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4.9

"Service could be improved"

Complaints about reception service. Service is somewhat professional, but housekeeping is subpar. Good management. Laundry service can be improved. Booking process is sufficient.

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4.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Accommodation could use some updating. Entrance area is not particularly attractive. Accommodation could be more stylish. Accommodation is relatively luxurious.

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4.2

"Room needs to be improved"

Rooms are old, poorly cleaned, and small. Rooms not well-kept, with poor beds and furniture. Small rooms and poorly cleaned bathrooms. Substandard bathrooms, televisions, and air conditioning. Shower can be a problem. Average view.

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3.9

"Could use a good cleaning"

Bathrooms and rooms are untidy. Accommodation facilities could use a good clean.

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2.9

"Amenities are not the best"

Poor quality lobby with mediocre facilities. Elevator in need of updating.

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2.8

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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1.9

"Food could be better"

Dining experience could be nicer.

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9.3

"Great location"

Great location. Good shopping and sightseeing.

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4.2

"Service could be improved"

Service is not great, but is acceptably professional. Complaints about housekeeping and reception.

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4.0

"Vibe is not too good"

Vibe is not too good. Accommodation could use some updating. Entrance area is not particularly attractive.

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3.7

"Could use a good cleaning"

Rooms could be cleaner.

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3.1

"Room needs to be improved"

Outdated, rooms with poor cleanliness and maintenance. Poor furnishings, particularly the kitchenettes, TV's and beds. Small rooms and bathrooms with inadequate A/C. Shower can be a problem.

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3.0

"Complaints about WiFi"

Wifi quality could be improved.

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2.5

"Amenities are not the best"

Entrance area is not particularly attractive. Elevator in need of updating.

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2.1

"More comfort would be nice"

Rooms with complaints about size, comfort, and A/C. Rooms are small and noisy, with subpar beds.

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1.7

"Food could be better"

Food could be better.

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9.4

"Great location"

Great location.

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4.7

"Service could be improved"

Complaints about reception service.

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3.6

"Room needs to be improved"

Poorly maintained and cleaned rooms. Small rooms with complaints about beds and bathrooms.

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3.5

"Could use a good cleaning"

Rooms could be cleaner.

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3.1

"More comfort would be nice"

Uncomfortable, cramped rooms, with poor beds.

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2.9

"Amenities are not the best"

Amenities are not the best. Elevator in need of updating.

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9.4

"Great location"

Great location.

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4.5

"Service could be improved"

Service could be improved.

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4.1

"Could use a good cleaning"

Rooms could be cleaner.

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3.7

"Room needs to be improved"

Poor beds in rooms needing some cleaning.

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3.1

"More comfort would be nice"

Not very comfortable, with poor beds.

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2.7

"Amenities are not the best"

Amenities are not the best.

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