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285 CITY ROAD , 3006, Melbourne, Australia

Review Score

Based on 2013 reviews

heart

8.3

Service

8.2

430 reviews

Location

8.0

625 reviews

Room

6.4

820 reviews

WiFi

5.8

65 reviews

Breakfast

4.7

26 reviews

Wellness Area

3.6

10 reviews

100% Verified Real Reviews

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8.2

"Fantastic service"

Friendly, if slightly unprofessional, service and subpar housekeeping. Great reception and laundry service. Room service could have been improved. Great hotel security. Booking process is sufficient.

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8.0

"Great location"

Great location. Accessible by car, but parking is a hassle. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Close to business sites. Standard parking prices.

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6.4

"Room is all right"

Acceptable beds, balconies, and cleanliness. Well-equipped kitchenettes and lovely views in large, modern rooms. Small rooms and poorly cleaned bathrooms. Badly maintained rooms with poor air conditioning, televisions, and furniture. Shower can be a problem.

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5.8

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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4.7

"Breakfast can be improved"

Breakfast can be improved.

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3.6

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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8.1

"Fantastic service"

Friendly service and great reception.

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7.7

"Great location"

Good location, close to public transport. Accessible by car, but parking is a hassle. Shopping, restaurants and bars in the area are great.

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5.9

"Room is all right"

Acceptable beds, balconies, and cleanliness. Guests complain about the room maintenance and furnishings, the bathroom cleanliness, and the A/C. Well-equipped kitchenettes and lovely views in large, modern rooms. Shower can be a problem.

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5.7

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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5.3

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

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7.7

"Fantastic service"

Friendly service.

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7.7

"Great location"

Good location, close to public transport. Accessible by car, but parking is a hassle. Centrally located, near restaurants, bars, and shopping.

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6.3

"Room is all right"

Fairly clean, yet poorly-maintained rooms with low rated bathrooms and furnishings. Well-equipped kitchenettes and lovely views in large, modern rooms. Beds and balcony are alright. Shower can be a problem.

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6.1

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.8

"Breakfast can be improved"

Breakfast can be improved.

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8.5

"Fantastic service"

Friendly service and great reception.

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8.1

"Great location"

Great location. Accessible by car, but parking is a hassle.

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6.7

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views. Rooms in need of maintenance, with poorly rated bathrooms and furniture.

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6.4

"Comfortable"

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

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4.0

"Breakfast can be improved"

Breakfast can be improved.

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