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285 CITY ROAD , 3006, Melbourne, Australia

Review Score

Based on 1868 reviews

heart

8.3

Service

8.0

400 reviews

Location

7.9

599 reviews

WiFi

6.0

61 reviews

Room

6.0

776 reviews

Breakfast

3.2

24 reviews

Wellness Area

0.9

10 reviews

100% Verified Real Reviews

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8.0

"Fantastic service"

Service generally professional but some complaints about housekeeping. Standard laundry service. Hotel security is ok.

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7.9

"Great location"

Good location, close to public transport. Accessible by car, but parking is a hassle. Central location with great sightseeing, dining out and shopping. Close to business sites. Standard parking prices.

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6.0

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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6.0

"Room is all right"

Okay beds and acceptably clean rooms, but poor TV's and furniture. Modern, spacious rooms with well-stocked minibars and impressive views. Small rooms and poorly cleaned bathrooms. Subpar balconies in poorly maintained rooms. Shower can be a problem. Good kitchenette.

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3.2

"Breakfast can be improved"

Breakfast can be improved.

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0.9

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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7.9

"Fantastic service"

Fantastic service.

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7.6

"Great location"

Great location. Accessible by car, but parking is a hassle. Shopping, restaurants and bars in the area are great.

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5.7

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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5.6

"Room is all right"

Views are good, menus are average, and rooms are acceptably clean. Guests complain about the room maintenance and furnishings, the bathroom cleanliness, and the A/C. Shower can be a problem. Good kitchenette.

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5.1

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

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7.7

"Great location"

Good location, close to public transport. Accessible by car, but parking is a hassle. Centrally located, near restaurants, bars, and shopping.

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7.6

"Fantastic service"

Average reception, but good overall service.

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6.3

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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6.0

"Room is all right"

Fairly clean, yet poorly-maintained rooms with low rated bathrooms and furnishings. Well-equipped kitchenettes and lovely views in large, modern rooms. Beds and balcony are alright. Shower can be a problem.

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3.3

"Breakfast can be improved"

Breakfast can be improved.

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8.2

"Fantastic service"

Friendly service.

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7.9

"Great location"

Great location. Accessible by car, but parking is a hassle.

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6.5

"Comfortable"

Spacious, moderately comfortable rooms with excellent beds, but noise problems.

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6.4

"Room is all right"

Big rooms with great beds and views, acceptably clean. Rooms in need of maintenance, with poorly rated bathrooms and furniture.

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