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285 CITY ROAD , 3006, Melbourne, Australia

Review Score

Based on 1492 reviews

heart

8.4

Service

8.0

329 reviews

Location

8.0

485 reviews

Room

6.3

642 reviews

WiFi

4.6

44 reviews

Breakfast

3.1

15 reviews

Wellness Area

1.0

9 reviews

100% Verified Real Reviews

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8.0

"Fantastic service"

Friendly and professional staff, and great laundry service. Housekeeping can be a problem. Great hotel security. Booking process is sufficient.

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8.0

"Great location"

Good location, close to public transport. Accessible by car, but parking is a hassle. Central location with great sightseeing, dining out and shopping. Close to business sites. Standard parking prices.

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6.3

"Room is all right"

Decently clean rooms with okay minibars. Updated rooms with great beds, kitchenettes, and views. Large but poorly maintained rooms, subpar furniture, and inadequate A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Unimpressive balconies and bad TVs.

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4.6

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.1

"Breakfast can be improved"

Breakfast can be improved.

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1.0

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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7.8

"Fantastic service"

Friendly service.

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7.5

"Great location"

Great location. Accessible by car, but parking is a hassle. Shopping, restaurants and bars in the area are great.

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6.0

"Room is all right"

Room cleanliness is acceptable. Large rooms with good kitchenettes, great views, and comfortable beds. Guests complain about the room maintenance and furnishings, the bathroom cleanliness, and the A/C. Shower can be a problem.

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5.1

"Quite clean"

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

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4.4

"Complaints about WiFi"

Wifi quality could be improved.

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7.9

"Great location"

Good location, close to public transport. Accessible by car, but parking is a hassle. Centrally located, near restaurants, bars, and shopping.

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7.4

"Fantastic service"

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

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6.2

"Room is all right"

Complaints about bathrooms and furnishing, but okay beds and decently clean. Well-equipped kitchenettes and lovely views in large, modern rooms. Subpar balconies in poorly maintained rooms. Shower can be a problem.

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4.8

"Complaints about WiFi"

Wifi quality could be improved.

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2.9

"Breakfast can be improved"

Breakfast can be improved.

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8.1

"Fantastic service"

Friendly service.

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8.0

"Great location"

Well-located, although unfortunately the parking isn't easy.

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7.2

"Awesome vibe"

Awesome vibe. Stylish hotel.

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6.8

"Room is all right"

Rooms acceptably clean, but needing maintenance, with poor bathrooms. Amply-sized rooms with excellent beds and superb views.

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4.9

"Could use a good cleaning"

Hotel facilities could use a good clean. Room cleanliness is acceptable.

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