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8-14 Broadway , 2008, Sydney, Australia

Review Score

Based on 931 reviews

heart

5.7

Location

9.0

260 reviews

Value for money

6.0

96 reviews

Service

4.2

251 reviews

Room

3.5

504 reviews

WiFi

2.6

44 reviews

Amenities

2.2

99 reviews

Cleanliness

2.0

205 reviews

Breakfast

0.8

9 reviews

100% Verified Real Reviews

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9.0

"Great location"

Well-located, although unfortunately the parking isn't easy. Close to public transport and the train. Near city centre with great sightseeing and nearby restaurants.

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6.0

"Fairly good value for money"

Fairly good value for money.

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4.2

"Service could be improved"

Problems with management professionalism. Service friendliness is ok, but reception and housekeeping were substandard. Great hotel security. Booking process should be better organized.

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3.5

"Room needs to be improved"

Guests complain about cleanliness, maintenance, and furnishing. Small rooms and poorly cleaned bathrooms. Kitchenettes, TV's, beds, and A/C are all substandard. Rooms are decent-sized but a little outdated. Shower can be a problem. Acceptable minibar.

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2.6

"Complaints about WiFi"

Wifi quality could be improved.

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2.2

"Amenities are not the best"

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating. Architecture not so nice.

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2.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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0.8

"Breakfast can be improved"

Breakfast can be improved.

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9.0

"Great location"

Great location near lots of shopping. Close to the train station, but difficult to park.

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6.3

"Fairly good value for money"

Fairly good value for money.

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4.6

"Service could be improved"

Complaints about reception service. Service is relatively friendly.

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4.4

"More comfort would be nice"

Rooms are moderately-sized but uncomfortable with poor beds and air conditioning.

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3.4

"Room needs to be improved"

Rooms have issues with cleanliness, uncomfortable beds, and poor A/C. Badly maintained and cleaned rooms with poor furnishings. Decently sized new rooms. Shower can be a problem.

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2.2

"Complaints about WiFi"

Wifi quality could be improved.

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2.0

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.3

"Great location"

Great location, close to the train station.

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6.1

"Fairly good value for money"

Fairly good value for money.

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4.4

"Service could be improved"

Service and reception staff are unprofessional, but quite friendly.

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3.4

"Room needs to be improved"

Insufficiently well cleaned rooms and bathrooms, with poor beds and TV's. Average sized rooms, but lacking maintenance with poorly rated furniture and A/C. Shower can be a problem.

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2.4

"Complaints about WiFi"

Wifi quality could be improved.

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2.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.7

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.1

"Great location"

Great location.

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4.4

"More comfort would be nice"

Room sizes are okay, but below average comfort and beds.

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4.2

"Service could be improved"

Service could be improved.

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3.4

"Room needs to be improved"

Rooms, bathrooms and beds are inadequate. Average sized rooms.

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1.8

"Could use a good cleaning"

Could use a good cleaning.

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3.4

"Room needs to be improved"

Room needs to be improved.

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