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8-14 Broadway , 2008, Sydney, Australia

Review Score

Based on 839 reviews

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5.7

Location

9.2

241 reviews

Value for money

6.3

92 reviews

Service

5.1

241 reviews

Room

4.1

455 reviews

WiFi

3.6

38 reviews

Amenities

2.8

98 reviews

Breakfast

2.5

8 reviews

Cleanliness

2.1

192 reviews

100% Verified Real Reviews

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9.2

"Great location"

Well-located, although unfortunately the parking isn't easy. Close to public transport and the train. Centrally located, near restaurants, bars, and shopping.

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6.3

"Fairly good value for money"

Fairly good value for money.

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5.1

"Service is adequate"

Problems with management professionalism. Service friendliness is ok, but reception and housekeeping were substandard. Booking process should be better organized. Hotel security is ok.

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4.1

"Room needs to be improved"

Maintenance and cleaning is lacking, with subpar beds and furnishing. Small rooms and poorly cleaned bathrooms. Big, new rooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower was ok.

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3.6

"Complaints about WiFi"

Complaints about WiFi.

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2.8

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Unspectacular architecture.

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2.5

"Breakfast can be improved"

Breakfast can be improved.

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2.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.0

"Great location"

Great location, close to the train station. Parking is rare.

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6.2

"Fairly good value for money"

Fairly good value for money.

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5.3

"Service is adequate"

Complaints about the reception staff, but the service is somewhat friendly.

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5.0

"Comfortable"

Some problems with A/C and room comfort. Rooms are spacious with standard beds.

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4.3

"Room needs to be improved"

Poorly-maintained and cleaned rooms with decent beds. Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard. Big, new rooms. Shower can be a problem.

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3.2

"Complaints about WiFi"

Wifi quality could be improved.

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2.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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2.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.5

"Great location"

Great location, near nice bars and restaurants. Train station is close.

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6.2

"Fairly good value for money"

Fairly good value for money.

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5.2

"Service is adequate"

Service and reception staff are unprofessional, but quite friendly.

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4.2

"Room needs to be improved"

Poor TV's and furniture, and inadequate room cleanliness. Badly maintained rooms, with poor A/C and unclean bathrooms. Rooms are spacious with standard beds. Shower was ok.

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3.4

"Complaints about WiFi"

Wifi quality could be improved.

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2.7

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.8

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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9.3

"Great location"

Great location.

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5.2

"Service is adequate"

Service is adequate.

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4.8

"More comfort would be nice"

Okay beds but not comfortable overall. Spacious rooms.

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3.7

"Room needs to be improved"

Guests complained about bathrooms and general cleanliness of the rooms. Rooms are spacious with standard beds.

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3.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.9

"Could use a good cleaning"

Rooms could be cleaner.

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5.5

"Service is adequate"

Service is adequate.

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4.0

"Room needs to be improved"

Room needs to be improved.

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