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20KM JALAN PONTIAN LAMA, 81110, Johor Bahru, Plentong, Malaysia

Review Score

Based on 1970 reviews

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7.8

Location

7.9

233 reviews

Pool

7.8

188 reviews

Service

7.2

406 reviews

Room

5.5

655 reviews

Breakfast

4.5

227 reviews

Vibe

4.3

110 reviews

WiFi

2.8

34 reviews

100% Verified Real Reviews

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7.9

"Great location"

Great location. City centre is hard to reach. Good shopping and sightseeing. Easy to park but hard to drive to.

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7.8

"Great pool"

Great but poorly cleaned pool.

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7.2

"Fantastic service"

Service generally professional but some complaints about housekeeping. Average reception and restaurant service, but management is not great. Room service could have been improved. Recreation staff is nice. Hotel security can be an issue.

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5.5

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Complaints about cleanliness, maintenance, and TVs. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Subpar furniture and balconies. Shower can be a problem.

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4.5

"Breakfast can be improved"

Breakfast is reasonably priced, but not exceptional.

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4.3

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Stylish hotel. Good resort hotel. Fine for golfers. Awesome for families.

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2.8

"Complaints about WiFi"

Wifi quality could be improved.

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8.1

"Great location"

Great location. Far from city centre, but good shopping nearby.

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7.9

"Great pool"

Great but poorly cleaned pool.

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7.0

"Fantastic service"

Service is okay, but housekeeping is poorly reviewed. Professional service and good reception. Room service could have been improved.

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5.6

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Out-dated rooms with OK TV's, but poor furnishings and A/C. Poorly maintained and cleaned rooms.

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4.4

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Stylish hotel.

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4.2

"Breakfast can be improved"

Breakfast can be improved.

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4.1

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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2.9

"Complaints about WiFi"

Wifi quality could be improved.

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8.1

"Rather comfortable"

Comfortable, quiet, large rooms and decent beds.

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8.0

"Great location"

Great location.

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7.0

"Fantastic service"

Friendly service and acceptable reception.

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5.8

"Room is all right"

Average but big rooms with wonderful views, and okay beds. Inadequately cleaned and maintained rooms and bathrooms.

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5.4

"Food is all right"

Poor menus and okay food.

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4.6

"Breakfast can be improved"

Breakfast can be improved.

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4.5

"Vibe is not too good"

Atmosphere is friendly but the vibe is low.

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8.3

"Rather comfortable"

Large, comfortable rooms.

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8.0

"Great location"

Great location.

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7.0

"Fantastic service"

Fantastic service.

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5.7

"Room is all right"

Large, relatively tidy rooms but bathrooms are not great.

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5.1

"Food is all right"

Food is all right.

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4.6

"Could use a good cleaning"

Room cleanliness is OK, but overall cleanliness is lacking.

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4.5

"Breakfast can be improved"

Breakfast can be improved.

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8.2

"Rather comfortable"

Large, comfortable rooms.

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7.7

"Great location"

Great location.

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7.3

"Fantastic service"

Friendly service.

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5.7

"Room is all right"

Big, decent rooms.

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5.1

"Breakfast is average"

Breakfast is average.

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4.6

"Could use a good cleaning"

Could use a good cleaning.

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