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20KM JALAN PONTIAN LAMA, 81110, Johor Bahru, Plentong, Malaysia

Review Score

Based on 1743 reviews

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7.9

Pool

7.8

180 reviews

Location

7.4

177 reviews

Service

7.0

314 reviews

Room

6.2

536 reviews

Amenities

6.2

214 reviews

WiFi

4.9

24 reviews

Breakfast

4.6

212 reviews

Food

4.5

149 reviews

100% Verified Real Reviews

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7.8

"Great pool"

Great but poorly cleaned pool.

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7.4

"Great location"

Great location. City centre is hard to reach. Shopping and sightseeing are mediocre. Easy to park but hard to drive to.

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7.0

"Fantastic service"

Friendly but only somewhat professional service with okay reception and poor housekeeping. Hotel security can be an issue. Room service could have been improved. Recreation staff is nice.

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6.2

"Room is all right"

Rooms are large and clean enough, with great views. Small rooms and poorly cleaned bathrooms. Ill-maintained, older rooms with poorly reviewed balconies. Kitchenettes, TV's, beds, and A/C are all substandard. Shower can be a problem.

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6.2

"Ordinary amenities"

Great grounds and decent buildings. Older facilities and unpleasant entrance area. Conventional kids facilities. Outdoor sports facilities are ok.

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4.9

"Complaints about WiFi"

Wifi quality could be improved.

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4.6

"Breakfast can be improved"

Breakfast can be improved.

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4.5

"Food could be better"

Guests complain about the dining, with a poor menu and high prices. Desserts are average, but sides are not highly recommended.

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7.9

"Great pool"

Great pool.

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7.5

"Great location"

Great location.

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6.9

"Service is adequate"

Friendly, more-or-less professional service, and so-so reception.

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5.4

"Room is all right"

Rooms are large and clean enough, with great views. Out-of-date, poorly maintained rooms with bad bathrooms and beds.

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5.0

"Food is all right"

Food could be better.

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4.6

"Breakfast can be improved"

Breakfast can be improved.

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4.3

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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7.9

"Rather comfortable"

Rather comfortable.

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7.4

"Great location"

Great location.

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6.9

"Service is adequate"

Service is average, but very friendly.

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6.3

"Ordinary amenities"

Ordinary amenities.

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5.5

"Room is all right"

Room is all right.

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5.0

"Breakfast is average"

Breakfast is average.

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4.2

"Food could be better"

Food could be better.

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7.1

"Fantastic service"

Fantastic service.

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5.3

"Room is all right"

Room is all right.

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