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20KM JALAN PONTIAN LAMA, 81110, Johor Bahru, Plentong, Malaysia

Review Score

Based on 1881 reviews

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7.7

Pool

7.7

197 reviews

Location

7.5

191 reviews

Service

7.0

351 reviews

Amenities

6.0

235 reviews

Room

5.2

586 reviews

Food

5.2

172 reviews

Breakfast

4.5

229 reviews

Vibe

3.8

116 reviews

WiFi

3.3

31 reviews

100% Verified Real Reviews

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7.7

"Great pool"

Great but poorly cleaned pool.

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7.5

"Great location"

Good location, but far from city centre. Easy to park but hard to drive to.

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7.0

"Fantastic service"

Poor quality housekeeping, but decent, friendly service staff. Room service could have been improved. Decent waitstaff and management. Hotel security is ok. Recreation staff is ok.

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6.0

"Ordinary amenities"

Outdated facilities and entrance area. Great hotel grounds and outdoor sports facilities. Conventional kids facilities. Elevator in need of updating.

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5.2

"Room is all right"

Okay beds and somewhat clean, big rooms with excellent views. Small rooms and poorly cleaned bathrooms. Rooms seem aged and relatively shabby, with poor kitchenettes. Substandard furniture with poor A/C, TV's and balconies. Shower can be a problem.

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5.2

"Food is all right"

Dining experience is alright but menu is not great. Food reasonably-priced with good desserts. Good side dishes.

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4.5

"Breakfast can be improved"

Breakfast can be improved.

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3.8

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Awesome for families. Good resort hotel. Fine for golfers.

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3.3

"Complaints about WiFi"

Wifi quality could be improved.

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7.7

"Great location"

Great location.

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7.6

"Great pool"

Great but poorly cleaned pool.

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7.1

"Fantastic service"

Friendly service, but housekeeping was less impressive. Room service could have been improved.

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4.6

"Room needs to be improved"

Uncomfortable beds and old, poorly maintained rooms. Rooms are large and clean enough, with great views. Guests had problems with furnishing, A/C, and cleanliness of the bathrooms.

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4.4

"Breakfast can be improved"

Breakfast can be improved.

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3.4

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes. Hotel could use some updating.

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3.4

"Complaints about WiFi"

Wifi quality could be improved.

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7.9

"Rather comfortable"

Spacious, comfortable room with acceptable beds.

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7.7

"Great location"

Great location.

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7.4

"Great pool"

Great pool.

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7.0

"Fantastic service"

Service is average, but very friendly.

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5.3

"Room is all right"

Large, reasonably clean rooms and comfortable beds.

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5.1

"Food is all right"

Food is all right.

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4.6

"Breakfast can be improved"

Breakfast can be improved.

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3.9

"Vibe is not too good"

Atmosphere not particularly friendly, giving poor vibes.

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7.8

"Rather comfortable"

Large, comfortable rooms.

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7.6

"Great location"

Great location.

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5.0

"Room is all right"

Spacious, yet somewhat poorly rated rooms.

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5.0

"Quite clean"

Quite clean.

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8.0

"Rather comfortable"

Large, comfortable rooms.

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7.0

"Fantastic service"

Fantastic service.

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5.3

"Room is all right"

Big, decent rooms.

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