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Helenenstrasse 14 , 50667, Köln, Germany

Review Score

Based on 6279 reviews

heart

8.6

Service

9.0

1376 reviews

Breakfast

8.9

921 reviews

Location

8.8

683 reviews

Bar and Beverages

8.1

196 reviews

Amenities

7.1

224 reviews

Room

6.9

1648 reviews

Comfort

6.5

673 reviews

WiFi

6.5

56 reviews

Value for money

4.7

265 reviews

Pool

1.4

7 reviews

100% Verified Real Reviews

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9.0

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Average bar service and housekeeping. Room service is perfect. Booking process is sufficient.

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8.9

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.8

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Train station is close. Reasonably accessible by car. Adequate access to public transport.

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8.1

"Bar is awesome"

Great, affordable bar with good drinks. Bar service is acceptable.

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7.1

"Great amenities"

Nice hotel buildings and lovely terraces. Elevator in need of updating. Decent hotel grounds and entrance area. Meeting & event facilities should be improved.

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6.9

"Room is all right"

Room is decently sized but badly kept up, with poor furnishings. Tidy rooms with nice beds, minibars and views. Small rooms and poorly cleaned bathrooms. Rooms are older, with low rated A/C, TV's and kitchenettes. Shower was ok. Adequate balcony.

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6.5

"Comfortable"

Reasonably comfortable rooms but small bathrooms. Quiet rooms with comfortable beds but insufficient air conditioning.

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6.5

"Regular internet service"

Average wifi quality.

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4.7

"Value for money could be better"

Value for money could be better. High priced breakfast. Affordable beverage prices.

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1.4

"Pool should be renewed"

Pool should be renewed.

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9.3

"Great location"

Great location, close to the train station. Near downtown with great sightseeing and shopping. Pricey, inconvenient parking.

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9.2

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.9

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.0

"Bar is awesome"

Bar is awesome.

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7.3

"Great room"

Great rooms, with comfortable beds and lovely views. Reasonable rooms, however slightly degraded with poor air conditioning. Small rooms and poorly cleaned bathrooms. Old rooms with poor furniture and TV's. Shower was ok. Good minibar.

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6.5

"Regular internet service"

Average wifi quality.

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4.8

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.0

"Great location"

Great location.

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8.9

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.2

"Bar is awesome"

Bar is awesome.

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7.9

"Tasty breakfast"

Tasty breakfast.

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6.3

"Room is all right"

Bathrooms are not up to standard, and rooms are lacking in maintenance, but of average size. Clean rooms with wonderful beds and stunning views. People dislike the TVs, A/C, and furniture. Shower can be a problem.

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5.9

"Comfortable"

Rooms are of average size, not too noisy, and comfortable enough. Beds are great, but A/C is lacking.

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4.8

"Value for money could be better"

Value for money could be better.

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8.9

"Tasty breakfast"

Tasty breakfast.

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8.7

"Great location"

Great location with excellent sightseeing. Close to the train station, but difficult to park.

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8.6

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.4

"Bar is awesome"

Bar is awesome.

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7.0

"Great room"

Great rooms, with comfortable beds and lovely views. Poorly-maintained, old rooms, poor furniture, and small bathrooms. Average sized rooms. Shower can be a problem.

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4.6

"Value for money could be better"

Value for money could be better.

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9.2

"Tasty breakfast"

Tasty breakfast.

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9.1

"Fantastic service"

Friendly service.

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8.6

"Great location"

Great location.

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7.0

"Clean"

Clean rooms.

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6.4

"Room is all right"

Clean, moderately-sized rooms with great beds but poor bathrooms.

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6.3

"Comfortable"

Room size and comfort are OK, but beds are great.

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