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Helenenstrasse 14 , 50667, Köln, Germany

Review Score

Based on 6198 reviews

heart

8.6

Service

9.1

1385 reviews

Breakfast

8.9

896 reviews

Location

8.6

665 reviews

Bar and Beverages

7.8

176 reviews

WiFi

6.9

59 reviews

Room

6.9

1630 reviews

Comfort

6.4

671 reviews

Value for money

4.9

263 reviews

Pool

0.9

7 reviews

100% Verified Real Reviews

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9.1

"Fantastic service"

Nice reception with friendly service and standard housekeeping. Great, professional waitstaff and bartenders. Room service is perfect. Booking process is sufficient.

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8.9

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.6

"Great location"

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking.

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7.8

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Good bar service. Standard beverage prices.

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6.9

"Regular internet service"

Average wifi quality. Free internet.

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6.9

"Room is all right"

Rooms are old and neglected, but size is OK. Tidy rooms with nice beds, minibars and views. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem. Nice balcony.

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6.4

"Comfortable"

Rooms are of average size, not too noisy, and comfortable enough. Great beds but poor A/C and small bathrooms.

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4.9

"Value for money could be better"

Value for money could be better. High priced breakfast. Free internet. Standard beverage prices.

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0.9

"Pool should be renewed"

Pool should be renewed.

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9.0

"Great location"

Great location. Near downtown with great sightseeing and shopping. Pricey, inconvenient parking.

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8.9

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.1

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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7.0

"Great room"

Decently sized rooms, but poorly maintained. Tidy rooms with nice beds, minibars and views. Small rooms and poorly cleaned bathrooms. Old rooms with substandard TV's, furniture and air conditioning. Shower can be a problem.

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6.9

"Comfortable"

Room size and comfort are OK, but beds are great. Small bathrooms and inadequate A/C.

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6.8

"Regular internet service"

Average wifi quality.

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4.8

"Value for money could be better"

Value for money could be better. High priced breakfast.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.8

"Great location"

Great location with excellent sightseeing. Close to the train station, but difficult to park.

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8.5

"Tasty breakfast"

Tasty breakfast.

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8.2

"Bar is awesome"

Bar is awesome.

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8.0

"Great room"

Great rooms, with comfortable beds and lovely views. Rooms are OK size, but old and neglected with poor furniture. Acceptable rooms with small bathrooms. Shower can be a problem.

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4.8

"Value for money could be better"

Value for money could be better.

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9.3

"Fantastic service"

Friendly service and great reception.

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8.7

"Great location"

Great location.

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8.3

"Tasty breakfast"

Tasty breakfast.

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6.7

"Room is all right"

Great beds in clean and decently sized rooms. Poor maintenance in rooms and bathrooms.

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6.6

"Comfortable"

Somewhat comfortable and acceptably sized rooms. Peaceful rooms with great beds.

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4.8

"Value for money could be better"

Value for money could be better.

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9.2

"Fantastic service"

Friendly service.

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9.1

"Tasty breakfast"

Tasty breakfast.

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8.8

"Great location"

Great location.

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7.2

"Clean"

Clean rooms.

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6.1

"Room is all right"

Clean, moderately-sized rooms with great beds but poor bathrooms.

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5.9

"Comfortable"

Room size and comfort are OK, but beds are great.

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