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Helenenstrasse 14 , 50667, Köln, Germany

Review Score

Based on 6226 reviews

heart

8.6

Service

9.0

361 reviews

Location

9.0

370 reviews

Breakfast

8.6

384 reviews

Bar and Beverages

8.4

63 reviews

Room

7.4

549 reviews

Comfort

7.3

279 reviews

WiFi

5.2

36 reviews

Value for money

4.1

132 reviews

100% Verified Real Reviews

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9.0

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Room service is average.

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9.0

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Close to public transport and the train.

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8.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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8.4

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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7.4

"Great room"

Tidy rooms and great minibars. Wonderful beds and great balconies with good views, but mediocre furniture. Small but relatively clean bathrooms. Outdated badly kept up rooms with inadequate televisions and air conditioners. Average sized rooms. Shower can be a problem.

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7.3

"Rather comfortable"

Comfortable, quiet rooms with great beds. Poor A/C and small bathrooms, but rooms are an okay size.

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5.2

"Regular internet service"

WiFi is good value.

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4.1

"Value for money could be better"

Value for money could be better. High priced breakfast. Free internet. Normally priced food.

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9.0

"Fantastic service"

Efficient, friendly service with a nice reception.

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9.0

"Great location"

Great location, close to the train station. Near downtown with great sightseeing and shopping. Pricey, inconvenient parking.

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8.7

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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8.6

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.9

"Room is all right"

Average sized rooms. Rooms are clean, with average furniture, but great beds and views. Poorly-maintained, old rooms, small bathrooms, and bad A/C. Shower can be a problem.

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5.3

"Regular internet service"

WiFi is good value.

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4.0

"Value for money could be better"

Value for money could be better. High priced breakfast. Free internet.

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8.8

"Fantastic service"

Efficient, friendly service with a nice reception.

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8.8

"Great location"

Great location with excellent sightseeing. Close to the train station, but difficult to park.

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8.7

"Tasty breakfast"

Tasty breakfast.

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7.9

"Great room"

Tidy rooms with nice beds, minibars and views. Room size is alright; bathrooms are small, and rooms poorly-maintained. Acceptable rooms with decent furniture. Shower can be a problem.

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5.4

"Regular internet service"

Regular internet service.

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4.3

"Value for money could be better"

Value for money could be better.

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8.9

"Fantastic service"

Friendly service.

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8.9

"Great location"

Great location.

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8.5

"Tasty breakfast"

Tasty breakfast.

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7.1

"Great room"

Great, reasonably-sized rooms. Bathroom could be optimized.

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6.5

"Decent vibe"

Decent vibe. Hotel could use some updating.

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4.2

"Value for money could be better"

Value for money could be better.

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9.2

"Great location"

Great location.

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8.9

"Fantastic service"

Friendly service.

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8.9

"Clean"

Clean rooms.

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8.9

"Tasty breakfast"

Tasty breakfast.

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7.3

"Great room"

Great beds in clean and decently sized rooms.

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7.1

"Rather comfortable"

Average size, comfortable rooms with particularly comfy beds.

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