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No 1 Jalan Pantai Jaya Tower 3 , 59200, Kuala Lumpur, Malaysia

Review Score

Based on 8150 reviews

heart

8.2

Service

8.1

2050 reviews

WiFi

7.7

83 reviews

Breakfast

7.6

590 reviews

Food

7.1

625 reviews

Room

7.0

2066 reviews

Location

6.4

797 reviews

100% Verified Real Reviews

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8.1

"Fantastic service"

Friendly, professional service, especially at the bar and restaurant. Average management, reception and housekeeping. Good shuttle service. Room service is average. Concierge service is average. Booking process is sufficient. Hotel security is ok. Wellness staff is ok. Recreation staff could be nicer.

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7.7

"Good internet service"

Good wifi quality. Free internet.

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7.6

"Tasty breakfast"

Tasty breakfast.

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7.1

"Delicious food"

Clean dining area and great experience. Great menu with amazing pizza. Typically priced food with lovely desserts and fruits. Low rated side dishes and snacks. No good fish & seafood.

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7.0

"Great room"

Large, clean rooms with superb beds. Poorly-maintained rooms with inadequate A/C and bad minibars. TV's and furniture not great. Bathrooms are large but with substandard cleaning. Shower can be a problem.

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6.4

"Location is ok"

Location is ok. Accessible by car, but parking is a hassle. Particularly good for shopping with average sightseeing options closeby. Close to public transport and the train. City centre is hard to reach. Affordable parking. Restaurants & bars in the area are ok.

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7.7

"Clean"

Clean hotel facilities. Clean rooms.

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7.5

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.4

"Tasty breakfast"

Tasty breakfast.

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7.2

"Delicious food"

Menu is excellent with tasty food.

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6.8

"Room is all right"

Insufficiently maintained rooms with poor furniture. Large, clean rooms with excellent beds. Shower can be a problem.

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6.2

"Location is ok"

Location is ok. Accessible by car, but parking is a hassle. Shopping is ok.

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8.5

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise levels are OK, but A/C is poor.

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7.7

"Fantastic service"

Restaurant service is friendly and professional. Reception and management are fine. Room service is average. Good shuttle service.

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7.6

"Good internet service"

Good wifi quality.

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7.5

"Tasty breakfast"

Tasty breakfast.

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7.1

"Great room"

Large, clean rooms with superb beds. The bathrooms are large but otherwise not very highly rated. Rooms are lacking in maintenance, with subpar A/C and furnishing. Shower can be a problem.

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6.0

"Location is ok"

Location is ok. Particularly good for shopping with average sightseeing options closeby. Accessible by car, but parking is a hassle.

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7.9

"Good internet service"

Good wifi quality.

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7.6

"Clean"

Clean rooms.

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7.5

"Fantastic service"

Reception is decent, with overall friendly and professional service. Good shuttle service.

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7.3

"Tasty breakfast"

Tasty breakfast.

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7.1

"Great room"

Clean, spacious rooms, comfortable beds, and good views.

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7.1

"Delicious food"

Menu is excellent with tasty food.

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6.6

"Location is ok"

Decent location, but problems with parking. Shopping is ok.

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7.9

"Tasty breakfast"

Tasty breakfast.

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7.9

"Fantastic service"

Reception is decent, with overall friendly and professional service. Good shuttle service.

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7.4

"Good internet service"

Good wifi quality.

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7.1

"Clean"

Clean rooms.

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7.1

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Poor maintenance in rooms and bathrooms.

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6.3

"Location is ok"

Decent location, but problems with parking. Great shopping.

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