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No 1 Jalan Pantai Jaya Tower 3 , 59200, Kuala Lumpur, Malaysia

Review Score

Based on 8691 reviews

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8.2

WiFi

9.2

70 reviews

Vibe

8.3

435 reviews

Service

8.2

1999 reviews

Room

7.7

2013 reviews

Breakfast

7.5

627 reviews

Food

7.0

665 reviews

Location

6.6

817 reviews

100% Verified Real Reviews

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9.2

"Good internet service"

Good wifi quality. Free internet.

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8.3

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Modern Hotel. Entrance area is ok. Stylish hotel. Luxurious Hotel. Perfect airport hotel. Suitable for solo travelers. Good for business people.

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8.2

"Fantastic service"

Reception is typical, although management is stand-out and service is friendly. Great, professional waitstaff and bartenders. Good shuttle service. Room service is average. Great concierge service. Booking process is sufficient. Hotel security can be an issue. Wellness staff is ok.

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7.7

"Great room"

Large, new, reasonably clean rooms with great beds. Rooms need regular maintenance. Substandard furniture, A/C, minibar and TV's. Bathrooms are large but with substandard cleaning. Shower can be a problem.

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7.5

"Tasty breakfast"

Great and affordable breakfast.

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7.0

"Delicious food"

Dining experience is ok with good snacks and desserts. Restaurant menu and prices are okay. Relatively tidy dining area but complaints about side dishes. Fish & seafood is acceptable. Average vegetarian & vegan dishes. Bad sushi.

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6.6

"Location is ok"

Location is ok. Accessible by car, but parking is a hassle. Shopping, restaurants and bars in the area are great. Awesome sightseeing, but far from downtown. Close to public transport and the train. Affordable parking.

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8.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Modern Hotel. Stylish hotel. Entrance area is ok. Luxurious Hotel.

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8.0

"Fantastic service"

Good management evident, with friendly, efficient service, especially in the restaurant. Decent reception and housekeeping. Room service is average.

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7.6

"Tasty breakfast"

Tasty breakfast.

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7.0

"Great room"

Insufficiently maintained rooms with poor furniture. Tidy, modern rooms with great beds and excellent views. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

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6.4

"Food is all right"

Decent food and menu.

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6.0

"Location is ok"

Location is ok. Not great access by car, with poorly rated parking. Good shopping and public transport nearby.

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8.5

"Good internet service"

Good internet service.

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8.3

"Bar is awesome"

Bar is awesome.

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8.2

"Fantastic service"

Good management evident, with friendly, efficient service, especially in the restaurant. Reception is all right. Room service is average. Good shuttle service.

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7.7

"Tasty breakfast"

Tasty breakfast.

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7.4

"Great room"

Large, clean rooms with excellent beds. Guests complain about the room maintenance and furnishings, the bathroom cleanliness, and the A/C. Shower can be a problem.

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6.7

"Food is all right"

Fine menu and okay dining, with good desserts.

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6.7

"Location is ok"

Decent location, but problems with parking. Particularly good for shopping with average sightseeing options closeby.

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8.5

"Good internet service"

Good internet service.

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8.4

"Fantastic service"

Reception is decent, with overall friendly and professional service. Good shuttle service.

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8.0

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Modern Hotel.

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7.7

"Great room"

Big, brand-new, and spotless rooms with awesome beds. Rooms need regular maintenance.

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7.5

"Clean"

Clean rooms.

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7.4

"Tasty breakfast"

Tasty breakfast.

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6.8

"Food is all right"

Food is all right.

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6.6

"Location is ok"

Decent location, but problems with parking. Great shopping.

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8.0

"Awesome vibe"

Awesome vibe. Modern Hotel. Friendly atmosphere.

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8.0

"Fantastic service"

Reception is decent, with overall friendly and professional service.

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7.7

"Great room"

Amply-sized rooms with excellent beds and superb views. Rooms are fairly clean, though poorly-maintained.

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7.3

"Tasty breakfast"

Tasty breakfast.

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7.0

"Delicious food"

Delicious food.

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6.9

"Quite clean"

Room cleanliness is acceptable.

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6.6

"Location is ok"

Decent location with good shopping.

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