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No 1 Jalan Pantai Jaya Tower 3 , 59200, Kuala Lumpur, Malaysia

Review Score

Based on 3186 reviews

heart

8.4

Service

8.6

658 reviews

Breakfast

8.3

281 reviews

Room

8.0

770 reviews

Cleanliness

7.9

288 reviews

WiFi

7.9

49 reviews

Location

6.8

454 reviews

100% Verified Real Reviews

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8.6

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Good shuttle service. Management and housekeeping are decent. Great concierge service. Room service is average. Great hotel security. Booking process should be better organized.

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8.3

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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8.0

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Bathrooms clean enough and adequately sized. Poorly maintained rooms with average furnishing. A/C and TV are subpar. Shower can be a problem.

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7.9

"Clean"

Rooms and dining area are clean, bathrooms acceptably so. Clean hotel facilities.

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7.9

"Good internet service"

Good wifi quality. Free internet.

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6.8

"Location is ok"

Location is ok. Good shopping and sightseeing. Accessible by car, but parking is a hassle. Close to public transport and the train. City centre is hard to reach. Affordable parking. Restaurants & bars in the area are ok.

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8.4

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds. Noise levels are OK, but A/C is poor.

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8.4

"Fantastic service"

Efficient, cheerful service, particularly at the restaurant, and good reception. Good shuttle service. Management is acceptable.

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8.2

"Tasty breakfast"

Tasty breakfast.

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8.0

"Awesome vibe"

Awesome vibe. Stylish hotel. Modern Hotel. Friendly atmosphere. Luxurious Hotel.

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7.9

"Great room"

Rooms are new, with great views, comfortable beds and reasonable furniture. Spacious and clean rooms, but poorly maintained with insufficient A/C. Bathrooms are large but with substandard cleaning. Shower can be a problem.

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7.8

"Good internet service"

Good wifi quality.

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6.8

"Location is ok"

Location is ok. Good shopping and sightseeing. Accessible by car, but parking is a hassle.

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8.5

"Fantastic service"

Efficient, friendly service with a nice reception. Good shuttle service.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.1

"Rather comfortable"

Large, comfortable rooms, reasonably quiet with great beds.

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8.0

"Awesome vibe"

Awesome vibe. Modern Hotel. Friendly atmosphere. Luxurious Hotel.

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7.8

"Great room"

Clean, spacious rooms, comfortable beds, and good views. Poor bathrooms and substandard room maintenance.

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7.5

"Clean"

Clean rooms.

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7.5

"Good internet service"

Good wifi quality.

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7.2

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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6.6

"Location is ok"

Decent location, but problems with parking. Great shopping.

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8.3

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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8.2

"Tasty breakfast"

Tasty breakfast.

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8.0

"Fantastic service"

Efficient, friendly service with a nice reception. Good shuttle service.

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7.8

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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7.8

"Clean"

Clean rooms.

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7.8

"Great room"

Clean, large rooms with awesome beds and acceptable bathrooms.

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7.8

"Good internet service"

Good wifi quality.

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7.2

"Best value for money"

Best value for money.

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6.8

"Location is ok"

Decent location, but problems with parking. Great shopping.

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8.5

"Fantastic service"

Friendly service and great reception.

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8.4

"Tasty breakfast"

Tasty breakfast.

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8.2

"Clean"

Clean hotel facilities. Clean rooms.

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7.8

"Awesome vibe"

Awesome vibe. Modern Hotel. Friendly atmosphere.

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7.8

"Great room"

Large, clean rooms with excellent beds. Furniture and bathrooms are alright.

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7.8

"Delicious food"

Delicious food.

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6.4

"Location is ok"

Decent location with good shopping. Reasonably accessible by car.

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