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1A Jalan Mathies Sarawak , 93100, Kuching, Malaysia

Review Score

Based on 6216 reviews

heart

8.0

Location

8.9

595 reviews

Comfort

8.3

695 reviews

Breakfast

7.2

453 reviews

Service

7.0

1426 reviews

Room

6.0

1761 reviews

WiFi

2.5

132 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location. Shopping is ok. Near city centre with great sightseeing and nearby restaurants. Average parking. Convenient car access and well-priced parking.

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8.3

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds.

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7.2

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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7.0

"Fantastic service"

Lacking housekeeping and poor restaurant service, but friendly service overall. Service efficiency and reception are OK, but management are lacking. Room service could have been improved. Great concierge service. Booking process should be better organized. Hotel security is ok. Recreation staff could be nicer.

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6.0

"Room is all right"

Big rooms with great beds and views, acceptably clean. Bathrooms are large but with substandard cleaning. Inadequate minibars in older, poorly-maintained rooms. Poor quality TV's, furniture, and kitchenettes. Shower can be a problem.

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2.5

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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8.6

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds.

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8.5

"Great location"

Generally well-located with OK shopping options.

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7.4

"Fantastic service"

Friendly but only somewhat professional service with okay reception and poor housekeeping. Room service could have been improved.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.7

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities. Good fitness area.

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6.5

"Room is all right"

Big rooms with great beds and views, acceptably clean. Bathrooms are large but with substandard cleaning. Outdated, badly maintained rooms with poor furniture. Shower can be a problem.

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2.7

"Complaints about WiFi"

Wifi quality could be improved.

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8.9

"Great location"

Generally well-located with OK shopping options.

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8.4

"Rather comfortable"

Rooms and bathrooms are spacious and comfortable, with nice beds.

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7.2

"Tasty breakfast"

Tasty breakfast.

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7.2

"Fantastic service"

Friendly but only somewhat professional service with okay reception and poor housekeeping. Room service could have been improved.

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5.9

"Room is all right"

Rooms are relatively clean and new, but ill-maintained, with poor furnishing. Amply-sized rooms with excellent beds and superb views. The bathrooms are large but otherwise not very highly rated.

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2.7

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great location"

Great location.

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7.0

"Tasty breakfast"

Tasty breakfast.

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6.7

"Sufficient wellness & sports facilities"

Sufficient wellness & sports facilities.

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6.6

"Service is adequate"

Friendly but only somewhat professional service with okay reception and poor housekeeping.

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6.0

"Room is all right"

Rooms are mostly clean but with subpar maintenance, and A/C is poor. Bathrooms are large but with substandard cleaning. Amply-sized rooms with excellent beds and superb views.

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8.8

"Great location"

Great location.

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8.2

"Rather comfortable"

Great sized rooms, very comfortable with wonderful beds.

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7.3

"Tasty breakfast"

Tasty breakfast.

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6.7

"Service is adequate"

Friendly, more-or-less professional service, and so-so reception.

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6.1

"Room is all right"

Cleanliness is lacking in rooms and bathrooms. Amply-sized rooms with excellent beds and superb views.

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5.1

"Quite clean"

Cleanliness is lacking in rooms and bathrooms.

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2.5

"Complaints about WiFi"

Wifi quality could be improved.

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