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87-109 PORT DOUGLAS ROAD , 4877, Port Douglas, Australia

Review Score

Based on 912 reviews

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7.7

Location

8.2

122 reviews

Pool

7.5

186 reviews

Bar and Beverages

7.2

80 reviews

Service

6.7

350 reviews

Amenities

6.4

199 reviews

Comfort

5.6

147 reviews

Breakfast

5.1

93 reviews

Value for money

4.9

105 reviews

Food

4.7

204 reviews

Room

4.6

350 reviews

Cleanliness

3.6

122 reviews

WiFi

1.2

31 reviews

100% Verified Real Reviews

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8.2

"Great location"

Great location and easy parking. Excellent location with good bars, restaurants, shopping and beaches nearby. Medium distance to city centre.

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7.5

"Great pool"

Great but poorly cleaned pool.

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7.2

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Bar service is acceptable.

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6.7

"Service is adequate"

Housekeeping is not great, and guests complain about service professionalism. Friendly service in reception, but less friendly in the restaurant. Bar service is acceptable. Good shuttle service. Service at the pool/beach should be improved.

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6.4

"Ordinary amenities"

Grounds are great and buildings are okay, but the entrance could be improved. Outdoor sports facilities are ok. Beautiful architecture. Elevator in need of updating.

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5.6

"Comfortable"

Average sized rooms with typical beds, noise and comfort levels.

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5.1

"Breakfast is average"

Breakfast is decent but expensive.

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4.9

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

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4.7

"Food could be better"

Complaints about dining experience with subpar desserts & fruits. Guests dislike the cleanliness and menus in the restaurant. Food is pricey and snacks are subpar. Fish & seafood is acceptable. Untasty beef dishes & steak. Pizza is not the best.

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4.6

"Room needs to be improved"

Old, poorly cleaned rooms and bathrooms, with bad TV's. Rooms adequately-sized with alright beds and some views. Dilapidated rooms, with bad kitchenettes, minibars, and furniture. Shower can be a problem. Nice balcony.

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3.6

"Could use a good cleaning"

Unclean rooms and pool area. The bathrooms and dining area need some cleaning. Hotel facilities could use a good clean.

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1.2

"Complaints about WiFi"

Wifi quality could be improved.

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7.9

"Great location"

Great location.

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7.4

"Great pool"

Great pool.

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7.3

"Bar is awesome"

Bar is awesome.

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7.3

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Hotel could use some updating. Stylish hotel.

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6.6

"Ordinary amenities"

Great grounds and decent buildings. Outdoor sports facilities are ok.

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6.6

"Service is adequate"

Service is okay, but housekeeping is poorly reviewed. Friendly service and great reception.

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5.8

"Comfortable"

Mediocre comfort, room sizes and beds.

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5.1

"Fairly good value for money"

Fairly good value for money.

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4.8

"Breakfast can be improved"

Breakfast can be improved.

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4.5

"Room needs to be improved"

Rooms need more cleaning and maintenance, with poorly rated minibars. Rooms adequately-sized with alright beds but inadequate bathrooms.

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4.5

"Food could be better"

Food and menu are not highly reviewed.

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3.6

"Could use a good cleaning"

Rooms could be cleaner.

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8.3

"Great location"

Great location.

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7.8

"Great pool"

Great pool.

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6.8

"Decent vibe"

OK vibe and a friendly atmosphere. Stylish hotel.

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6.4

"Service is adequate"

Housekeeping is not great, and guests complain about service professionalism. Friendly service and great reception.

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6.3

"Ordinary amenities"

Average hotel building.

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5.8

"Comfortable"

Beds are decent and generally comfortable.

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5.1

"Breakfast is average"

Breakfast is average.

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4.9

"Food could be better"

Food could be better.

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4.8

"Room needs to be improved"

Poor maintenance and cleaning in rooms with so-so beds and low rated bathrooms.

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4.7

"Value for money could be better"

Value for money could be better.

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3.2

"Could use a good cleaning"

Rooms could be cleaner.

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7.1

"Fantastic service"

Fantastic service.

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6.8

"Ordinary amenities"

Ordinary amenities.

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