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87-109 PORT DOUGLAS ROAD , 4877, Port Douglas, Australia

Review Score

Based on 955 reviews

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7.6

Location

8.3

126 reviews

Bar and Beverages

7.8

81 reviews

Pool

7.2

197 reviews

Service

6.7

348 reviews

Comfort

6.0

152 reviews

Room

5.4

366 reviews

Breakfast

5.1

91 reviews

Food

5.0

214 reviews

Value for money

4.6

112 reviews

Cleanliness

3.4

131 reviews

WiFi

1.9

32 reviews

100% Verified Real Reviews

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8.3

"Great location"

Great location and easy parking. Great shopping at the nearby city centre, and close to the beach. Excellent sightseeing, restaurants and bars nearby.

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7.8

"Bar is awesome"

Nice bar with tasty alcoholic drinks. Bar service is acceptable.

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7.2

"Great pool"

Great but poorly cleaned pool.

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6.7

"Service is adequate"

Poor restaurant service and housekeeping, but professional enough service overall. Warm service overall, reasonable bar service and standard reception. Shuttle service is ok. Service at the pool/beach should be improved.

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6.0

"Comfortable"

Mediocre comfort, room sizes and beds. Small bathrooms, noisy rooms, and deficient A/C.

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5.4

"Room is all right"

Okay sized rooms with decent balconies. Poorly-maintained and cleaned rooms with decent beds. Small rooms and poorly cleaned bathrooms. Rooms look old, with poor kitchenettes, minibars and furniture. No views, TV's and A/C substandard. Shower can be a problem.

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5.1

"Breakfast is average"

Breakfast is decent but expensive.

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5.0

"Food is all right"

Guests complain about the dining, with a poor menu and high prices. Poorly rated desserts and fruits, and problems with dining area cleanliness. Good snacks. Fish & seafood is acceptable. Untasty beef dishes & steak. Pizza is not the best.

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4.6

"Value for money could be better"

Value for money could be better. Pricey breakfast and dining.

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3.4

"Could use a good cleaning"

Unclean rooms and pool area. The bathrooms and dining area need some cleaning. Hotel facilities could use a good clean.

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1.9

"Complaints about WiFi"

Wifi quality could be improved.

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7.9

"Bar is awesome"

Bar is awesome.

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7.9

"Great location"

Great location.

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7.3

"Great pool"

Great pool.

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6.9

"Service is adequate"

Service is okay, but housekeeping is poorly reviewed. Friendly service and great reception.

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6.0

"Comfortable"

Mediocre comfort, room sizes and beds.

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5.6

"Room is all right"

Average-sized rooms with alright beds. Inadequately cleaned and maintained rooms and bathrooms.

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4.8

"Value for money could be better"

Value for money could be better.

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4.6

"Breakfast can be improved"

Breakfast can be improved.

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4.4

"Food could be better"

Food and menu are not highly reviewed.

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3.8

"Could use a good cleaning"

Rooms could be cleaner.

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8.6

"Great location"

Great location.

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7.4

"Great pool"

Great pool.

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7.2

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel.

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6.7

"Ordinary amenities"

Great grounds and decent buildings.

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6.3

"Service is adequate"

Friendly but only somewhat professional service with okay reception and poor housekeeping.

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5.1

"Room is all right"

Average rooms with standard beds. Complaints about maintenance and cleanliness in rooms and bathrooms.

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5.0

"Breakfast is average"

Breakfast can be improved.

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5.0

"Food is all right"

Food is all right.

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4.6

"Value for money could be better"

Value for money could be better.

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3.1

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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7.0

"Great amenities"

Great amenities.

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