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87-109 PORT DOUGLAS ROAD , 4877, Port Douglas, Australia

Review Score

Based on 807 reviews

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7.9

Wellness Area

9.1

30 reviews

Location

8.1

105 reviews

Pool

8.0

171 reviews

Beach

8.0

18 reviews

Service

7.1

330 reviews

Bar and Beverages

6.9

81 reviews

Breakfast

6.5

95 reviews

Food

5.4

200 reviews

Value for money

5.2

99 reviews

Room

5.0

326 reviews

Cleanliness

3.8

119 reviews

WiFi

1.3

27 reviews

100% Verified Real Reviews

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9.1

"Great wellness & sports facilities"

Awesome wellness and fitness areas.

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8.1

"Great location"

Great location and easy parking. Great nearby restaurants, bars, and shopping right by beach. City centre is hard to reach.

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8.0

"Great pool"

Great but poorly cleaned pool.

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8.0

"Beautiful beach"

Beautiful beach.

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7.1

"Fantastic service"

Service is generally friendly, although bar service is poor. Unprofessional, low rated restaurant service. Reception is OK but housekeeping is substandard. Good shuttle service. Room service could have been improved. Service at the pool/beach should be improved.

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6.9

"Standard bar"

Bar is alright with good drinks. Pool bar needs better service.

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6.5

"Breakfast is average"

Breakfast is decent but expensive.

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5.4

"Food is all right"

Dining disappointed some guests in quality and price. Acceptable menu with average desserts. No good fish & seafood. Pizza is ok.

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5.2

"Fairly good value for money"

Fairly good value for money. Pricey breakfast and dining.

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5.0

"Room is all right"

Beds are OK, but rooms are old, poorly cleaned, and inadequately maintained. Small rooms and poorly cleaned bathrooms. Adequate room size and A/C. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem. Nice balcony.

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3.8

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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1.3

"Complaints about WiFi"

Wifi quality could be improved.

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9.3

"Great wellness & sports facilities"

Great wellness & sports facilities.

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8.5

"Awesome vibe"

Awesome vibe. Friendly atmosphere. Stylish hotel.

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8.1

"Great location"

Great location.

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8.0

"Great pool"

Great pool.

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7.2

"Bar is awesome"

Nice bar with tasty alcoholic drinks.

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7.1

"Fantastic service"

Service is welcoming, but housekeeping is not great.

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6.4

"Breakfast is average"

Breakfast is average.

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5.2

"Fairly good value for money"

Fairly good value for money.

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5.2

"Room is all right"

Average-sized rooms with alright beds. Inadequately cleaned and maintained rooms and bathrooms.

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5.0

"Food is all right"

Poor menus and okay food.

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3.5

"Could use a good cleaning"

Rooms could be cleaner.

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8.2

"Great pool"

Great pool.

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8.1

"Awesome vibe"

Awesome vibe. Friendly atmosphere.

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8.0

"Great location"

Great location.

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6.9

"Ordinary amenities"

Great grounds and decent buildings.

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6.8

"Service is adequate"

Friendly service and acceptable reception.

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6.3

"Breakfast is average"

Breakfast is average.

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5.2

"Food is all right"

Average, but pricey, food.

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4.9

"Value for money could be better"

Value for money could be better. Food is a bit overpriced.

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4.8

"Room needs to be improved"

Guests complained about bathrooms and general cleanliness of the rooms. Average-sized rooms with alright beds. Poorly-maintained rooms with subpar kitchenettes.

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3.6

"Could use a good cleaning"

Rooms could be cleaner.

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7.5

"Fantastic service"

Fantastic service.

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