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Jalan Raja Laut, PO Box 11586, 50750, Kuala Lumpur, Malaysia

Review Score

Based on 2683 reviews

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6.9

Location

9.0

472 reviews

Breakfast

6.9

142 reviews

Service

5.6

342 reviews

Comfort

4.8

242 reviews

WiFi

4.1

41 reviews

Pool

3.7

25 reviews

Room

3.0

585 reviews

Cleanliness

2.3

199 reviews

Amenities

2.1

141 reviews

Vibe

1.7

196 reviews

100% Verified Real Reviews

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9.0

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Parking is rare. Close to public transport and the train. Convenient car access and well-priced parking.

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6.9

"Breakfast is average"

Decent and moderately priced breakfast.

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5.6

"Service is adequate"

Problems with management professionalism. Service friendliness is ok, but reception and housekeeping were substandard. Room service could have been improved. Booking process should be better organized. Good restaurant service.

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4.8

"More comfort would be nice"

Poor comfort, particularly beds, and cramped bathrooms. Large, but noisy rooms with complaints about the A/C.

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4.1

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.7

"Pool should be renewed"

Pool should be renewed.

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3.0

"Room needs to be improved"

Outdated rooms with complaints about minibars, A/C, and cleanliness. Poorly-maintained rooms with low rated beds, furniture, and TVs. Small rooms and poorly cleaned bathrooms. Spacious rooms with excellent views. Shower can be a problem.

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2.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.1

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating.

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1.7

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier. Luxurious Hotel. Hotel could be more stylish. Good choice for a city trip.

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8.9

"Great location"

Good location with shopping nearby but poor access to parking.

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7.1

"Tasty breakfast"

Tasty breakfast.

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5.7

"Service is adequate"

Unprofessional service, with poor housekeeping and reception. Service is relatively friendly.

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4.5

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious rooms.

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4.3

"Complaints about WiFi"

Wifi quality could be improved.

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3.4

"Pool should be renewed"

Pool should be renewed.

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3.1

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Spacious rooms but not well-kept, with subpar beds and furniture. Shower can be a problem.

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2.1

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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2.1

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.1

"Great location"

Great location near lots of shopping.

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6.9

"Breakfast is average"

Breakfast is average.

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5.9

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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4.6

"More comfort would be nice"

Not very comfortable, with poor beds.

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2.8

"Room needs to be improved"

Somewhat unclean rooms with uncomfortable beds and poor bathrooms. Old, poorly maintained rooms.

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2.1

"Could use a good cleaning"

Rooms could be cleaner.

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1.4

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.8

"Great location"

Good location with shopping nearby but poor access to parking.

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6.5

"Breakfast is average"

Breakfast is average.

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5.4

"Service is adequate"

Service is relatively friendly.

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5.1

"Comfortable"

Reasonably comfortable, large rooms, but disliked beds.

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3.6

"Room needs to be improved"

Rooms are dirty and neglected with poor beds, although very spacious.

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2.4

"Could use a good cleaning"

Rooms could be cleaner.

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2.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.2

"Great location"

Great location near lots of shopping.

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7.8

"Best value for money"

Best value for money.

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7.3

"Tasty breakfast"

Tasty breakfast.

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5.6

"Service is adequate"

Service is adequate.

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4.6

"More comfort would be nice"

More comfort would be nice.

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3.2

"Room needs to be improved"

Rooms in need of an update.

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1.5

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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