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Jalan Raja Laut, PO Box 11586, 50750, Kuala Lumpur, Malaysia

Review Score

Based on 2722 reviews

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7.0

Location

8.9

494 reviews

Breakfast

7.1

144 reviews

Service

6.1

345 reviews

Comfort

4.8

253 reviews

Wellness Area

4.3

7 reviews

WiFi

3.8

46 reviews

Pool

3.5

27 reviews

Room

3.3

600 reviews

Cleanliness

2.3

201 reviews

Amenities

2.1

140 reviews

Vibe

1.9

204 reviews

100% Verified Real Reviews

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8.9

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Parking is rare. Close to public transport and the train. Convenient car access and well-priced parking.

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7.1

"Tasty breakfast"

Reasonably priced, tasty breakfasts.

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6.1

"Service is adequate"

Service is relatively professional, but reception and housekeeping are not great. Poorly-managed but friendly service, especially at the restaurant. Room service could have been improved.

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4.8

"More comfort would be nice"

Poor comfort, particularly beds, and cramped bathrooms. Large, but noisy rooms with complaints about the A/C.

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4.3

"Wellness & sports facilities could be improved"

Wellness & sports facilities could be improved.

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3.8

"Complaints about WiFi"

Wifi quality could be improved. Free internet.

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3.5

"Pool should be renewed"

Pool should be renewed.

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3.3

"Room needs to be improved"

Outdated rooms with complaints about minibars, A/C, and cleanliness. Poorly-maintained rooms with low rated beds, furniture, and TVs. Small rooms and poorly cleaned bathrooms. Spacious rooms. Shower can be a problem.

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2.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.1

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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1.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Entrance area is not particularly attractive. Luxurious Hotel. Hotel could be more stylish. Good choice for a city trip.

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9.0

"Great location"

Well-located, although unfortunately the parking isn't easy. Shopping, restaurants and bars in the area are great.

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7.2

"Tasty breakfast"

Tasty breakfast.

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5.8

"Service is adequate"

Relatively friendly and professional service. Complaints about housekeeping and reception.

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4.6

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious rooms.

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4.0

"Complaints about WiFi"

Wifi quality could be improved.

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3.3

"Pool should be renewed"

Pool should be renewed.

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3.1

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Spacious rooms but not well-kept, with subpar beds and furniture. Shower can be a problem.

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2.2

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.1

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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1.6

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.

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9.0

"Great location"

Great location near lots of shopping.

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7.1

"Tasty breakfast"

Tasty breakfast.

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6.3

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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4.7

"More comfort would be nice"

Big rooms but uncomfortable with subpar beds.

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3.1

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms. Large but poorly-maintained rooms, and uncomfortable beds.

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2.3

"Could use a good cleaning"

Rooms could be cleaner.

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2.3

"Amenities are not the best"

Hotel buildings could use some improvement.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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8.9

"Great location"

Great location near shopping and public transport. Parking is rare.

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6.8

"Breakfast is average"

Breakfast is average.

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6.0

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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5.1

"Comfortable"

Reasonably comfortable, large rooms, but disliked beds.

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3.7

"Room needs to be improved"

Rooms are large but untidy, with badly rated bathrooms. Rooms not well-kept, with poor beds and furniture.

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2.4

"Could use a good cleaning"

Rooms could be cleaner.

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2.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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2.0

"Amenities are not the best"

Hotel buildings could use some improvement.

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9.2

"Great location"

Great location near lots of shopping.

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7.4

"Tasty breakfast"

Tasty breakfast.

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7.2

"Best value for money"

Best value for money.

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6.1

"Service is adequate"

Service is adequate.

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4.8

"More comfort would be nice"

Spacious rooms but lacking in comfort.

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3.5

"Room needs to be improved"

Spacious but outdated rooms.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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