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Jalan Raja Laut, PO Box 11586, 50750, Kuala Lumpur, Malaysia

Review Score

Based on 2790 reviews

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7.0

Location

9.1

518 reviews

Breakfast

7.2

144 reviews

Service

6.1

351 reviews

Comfort

5.1

263 reviews

WiFi

5.1

59 reviews

Wellness Area

5.0

8 reviews

Pool

4.1

32 reviews

Amenities

3.7

164 reviews

Room

3.6

617 reviews

Cleanliness

2.5

217 reviews

Vibe

2.0

251 reviews

100% Verified Real Reviews

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9.1

"Great location"

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is a hassle. Close to public transport and the train. Standard parking prices.

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7.2

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.1

"Service is adequate"

Problems with management professionalism. Service friendliness is ok, but reception and housekeeping were substandard. Room service could have been improved. Good restaurant service.

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5.1

"Comfortable"

Rooms are big and moderately comfortable. Noisy rooms, small bathrooms, uncomfortable beds, and inadequate A/C.

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5.1

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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5.0

"Sufficient wellness & sports facilities"

Fitness area is subpar but wellness area/options are acceptable.

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4.1

"Pool should be renewed"

Pool should be renewed.

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3.7

"Amenities are not the best"

Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

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3.6

"Room needs to be improved"

Untidy, outdated rooms with bad TV's and A/C. Spacious rooms but not well-kept, with subpar beds and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

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2.5

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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2.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier. Luxurious Hotel. Hotel is relatively stylish. Good choice for a city trip.

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9.3

"Great location"

Good location, close to public transport. Shopping, restaurants and bars in the area are great. Parking is rare.

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7.1

"Tasty breakfast"

Tasty yet pricey breakfasts.

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6.0

"Service is adequate"

Unprofessional service, with poor housekeeping and reception. Service is relatively friendly. Room service could have been improved.

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5.1

"Regular internet service"

WiFi is good value. Wifi quality could be improved.

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4.8

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious rooms.

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4.3

"Pool should be renewed"

Pool should be renewed.

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3.5

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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3.5

"Room needs to be improved"

Untidy, outdated rooms with bad TV's and A/C. Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Spacious rooms with excellent views. Shower can be a problem.

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2.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.8

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier.

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9.0

"Great location"

Great location near shopping and public transport. Parking is rare.

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6.9

"Breakfast is average"

Breakfast is average.

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5.9

"Service is adequate"

Complaints about the reception staff, but the service is somewhat friendly.

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5.2

"Comfortable"

Reasonably comfortable, large rooms, but disliked beds.

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5.2

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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3.8

"Room needs to be improved"

Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms. Rooms are big but old and in need of maintenance.

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3.7

"Amenities are not the best"

Hotel buildings could use some improvement. Elevator in need of updating.

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2.4

"Could use a good cleaning"

Bathrooms and rooms are untidy.

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2.0

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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9.3

"Great location"

Great location near lots of shopping.

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7.3

"Tasty breakfast"

Tasty breakfast.

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6.4

"Service is adequate"

So-so, but friendly, service, but low rated reception.

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5.4

"Regular internet service"

Regular internet service. Wifi quality could be improved.

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4.9

"More comfort would be nice"

Spacious but uncomfortable rooms with poor beds and A/C.

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3.8

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.3

"Room needs to be improved"

Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Spacious rooms but not well-kept, with subpar beds and furniture. Shower can be a problem.

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2.3

"Could use a good cleaning"

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

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1.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating. Hotel is relatively stylish.

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9.3

"Great location"

Great location near lots of shopping.

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7.5

"Tasty breakfast"

Tasty breakfast.

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5.9

"Service is adequate"

Service is adequate.

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5.1

"Comfortable"

Reasonably comfortable, large rooms, but disliked beds.

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4.9

"Complaints about WiFi"

Wifi quality could be improved.

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4.1

"Amenities are not the best"

Hotel buildings could use some improvement.

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3.6

"Room needs to be improved"

Spacious rooms, but old and with poor beds.

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2.8

"Could use a good cleaning"

Could use a good cleaning.

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1.9

"Vibe is not too good"

Vibe is not too good. Hotel could use some updating.

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