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Boulevard Venustiano Carranza 4100, 25230, Saltillo, Mexico

Review Score

Based on 840 reviews

heart

7.2

Location

9.3

75 reviews

Breakfast

6.8

80 reviews

Service

5.4

186 reviews

Food

4.6

68 reviews

Comfort

4.0

99 reviews

WiFi

3.7

20 reviews

Room

3.5

218 reviews

Pool

3.1

71 reviews

Wellness Area

3.0

8 reviews

Vibe

2.6

64 reviews

Amenities

2.2

87 reviews

Cleanliness

1.1

84 reviews

100% Verified Real Reviews

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9.3

"Great location"

Great location near lots of shopping. Fairly accessible by car with easy parking.

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6.8

"Breakfast is average"

Affordable, fairly tasty breakfasts.

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5.4

"Service is adequate"

Friendly but somewhat unprofessional service, with complaints about housekeeping and management. Bad service from reception and mediocre waitstaff. Hotel security is ok.

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4.6

"Food could be better"

Reasonably priced but low rated food. Overall dining experience is average with a decent menu, although side dishes are a let down.

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4.0

"More comfort would be nice"

Poor beds, with complaints about A/C and noise. Spacious rooms.

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3.7

"Complaints about WiFi"

Wifi quality could be improved.

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3.5

"Room needs to be improved"

Untidy, outdated rooms with bad TV's and A/C. Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Spacious rooms. Shower can be a problem.

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3.1

"Pool should be renewed"

Pool in need of cleaning.

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3.0

"Wellness & sports facilities could be improved"

Poorly reviewed fitness area.

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2.6

"Vibe is not too good"

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Good choice for a city trip. Suitable for solo travelers.

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2.2

"Amenities are not the best"

Facilities in need of refurbishment. Elevator in need of updating.

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1.1

"Could use a good cleaning"

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

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6.4

"Breakfast is average"

Breakfast is average.

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5.1

"Service is adequate"

Service is adequate.

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4.7

"Food could be better"

Food could be better.

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4.3

"More comfort would be nice"

Not very comfortable, with poor beds.

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3.7

"Pool should be renewed"

Pool should be renewed.

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3.4

"Room needs to be improved"

Guests complain about the rooms and subpar beds.

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1.1

"Could use a good cleaning"

Could use a good cleaning.

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9.4

"Great location"

Great location.

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6.9

"Fairly good value for money"

Fairly good value for money.

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6.8

"Breakfast is average"

Breakfast is average.

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5.3

"Service is adequate"

Service is adequate.

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3.1

"Room needs to be improved"

Room needs to be improved.

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2.8

"Pool should be renewed"

Pool in need of cleaning.

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2.1

"Vibe is not too good"

Vibe is not too good.

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1.1

"Could use a good cleaning"

Pool in need of cleaning.

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2.8

"Room needs to be improved"

Room needs to be improved.

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1.9

"Amenities are not the best"

Hotel buildings could use some improvement.

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